TITLE 1.ADMINISTRATION

Part 15. TEXAS HEALTH AND HUMAN SERVICES COMMISSION

Chapter 394. MEDIATION AND NEGOTIATED RULEMAKING

1 TAC §§394.1 - 394.7

The Texas Health and Human Services Commission (HHSC) proposes a new chapter concerning mediation and negotiated rulemaking, §§394.1 - 394.7.

Background and Purpose

The purpose of §394.1 and §394.2 is to define the terms employed in the chapter and to set forth HHSC's policy regarding mediation and negotiated rulemaking for all Texas health and human services (HHS) agencies. The purpose of §394.3 is to note that mediation is offered by the HHSC Office of Ombudsman, in contested cases, civil rights disputes and personnel actions. The roles of the dispute resolution administrator and the various dispute resolution coordinators are outlined in §394.4 and §394.5. The purpose of §394.6 is to clarify the mediation process, addressing issues such as confidentiality, costs, requirements of a mediation agreement and the voluntary nature of the process. The factors to consider in deciding whether an agency should consider employing negotiated rulemaking are set forth in §394.7.

Fiscal Note

Tom Suehs, Deputy Commissioner for Financial Services, has determined that for the first five-year period the proposed sections are in effect, there will be fiscal implications for state government or local governments as a result of enforcing or administering the sections. The effect on state government would be a cost of $131,878 for staff and mediation fees. HHSC has not found that there would be any fiscal implications for local governments as a result of enforcing or administering the system.

Public Benefit

Paul Leche, Special Counsel for Appeals, has determined that for each year of the first five years the sections are in effect, the public benefit anticipated as a result of Chapter 394 is that providers, employees and members of the public will have alternative dispute resolution procedures available to them in their dealings with HHS agencies. These procedures will allow for less formal and expensive methods of resolving internal and external disputes. The negotiated rulemaking provisions will offer HHS agencies the option of this unique method of attaining consensus on proposed rules.

Small and Micro-Business Impact Analysis

There is no adverse economic effect on small or micro businesses as a result of enforcing or administering the sections, because the proposal increases flexibility for providers and does not add any new requirements for businesses. There is no anticipated economic cost to persons who are required to comply with the proposed sections. There is no anticipated effect on local employment in geographic areas affected by these sections.

Regulatory Analysis

HHSC has determined that this proposal is not a "major environmental rule" as defined by Government Code, §2001.0225. "Major environmental rule" is defined to mean a rule the specific intent of which is to protect the environment or reduce risk to human health from environmental exposure and that may adversely affect, in a material way, the economy, a sector of the economy, productivity, competition, jobs, the environment, or the public health and safety of the state or a section of the state. This proposal is not specifically intended to protect the environment or reduce risks to human health from environmental exposure.

Takings Impact Assessment

Under §2007.003(b) of the Government Code, HHSC has determined that Chapter 2007 of the Government Code does not apply to these rules. Accordingly, HHSC is not required to complete a takings impact assessment regarding these rules.

Public Comment

Questions about the content of this proposal may be directed to Paul Leche at (512) 487-3325 in HHSC's System Legal Services Office. Written comments on the proposal may be submitted to Paul Leche, Texas Health and Human Services Commission, Mail Code 1100, 4900 North Lamar Blvd., Austin, Texas 78759, within 30 days of publication in the Texas Register .

Statutory Authority

The new rules are proposed under Government Code §531.033, which authorizes the executive commissioner of HHSC to adopt rules necessary to carry out the commission's duties.

The new chapter affects Government Code §531.0161.

§394.1.Definitions.

For purposes of this chapter:

(1) "Mediation" means a method by which an impartial third party facilitates communication between the parties to promote reconciliation and settlement. It may include the use of early neutral evaluation in which an impartial third party first evaluates the strengths and weaknesses of each party's position in order to initiate mediation or any other form of informal assistance that facilitates the settlement of disputes.

(2) "Dispute" means any disagreement, complaint, contested case, or other circumstances in which the Commission authorizes the use of mediation. Disputes that may result in claims under Chapter 2260 of the Government Code are conducted in accordance with the rules in 1 TAC Chapter 392, relating to procurements by health and human services agencies.

(3) "Impartial third party" or "mediator" means a person who meets the qualifications and conditions under the Governmental Dispute Resolution Act (Chapter 2009 of the Government Code) for impartial third parties.

(4) "Commission" means the Texas Health and Human Service Commission.

(5) "HHS agencies" means the Commission and all health and human service agencies.

(6) "DR Administrator" means the Commission's dispute resolution manager.

(7) "DR Coordinator" means the dispute resolution coordinator for an area, program or agency.

(8) "Negotiated rulemaking" means a process authorized by Chapter 2008 of the Government Code in which agency officials and representatives of various affected interests meet in an attempt to develop a consensus regarding proposed rules.

(9) "Contested Case" has the meaning given in Government Code §2001.003.

§394.2.Policy.

(a) Mediation. It is the Commission's policy to encourage the voluntary use of appropriate alternative dispute resolution procedures at the earliest stage possible to assist in resolving internal and external disputes within the jurisdiction of the HHS agencies. Use of these procedures may resolve the entire issue or a portion of the issue in controversy.

(b) Negotiated Rulemaking. The Commission is committed to involving the public to the greatest degree possible in the development of its rules. One method to accomplish this is the use of negotiated rulemaking, which will be employed when appropriate.

§394.3.Circumstances in Which Mediation is Offered.

(a) An individual may request mediation through the Office of the Ombudsman in order to resolve disputes related to HHS agency programs, processes, staff or facilities. Mediation should be requested through the Office of the Ombudsman when circumstances require assistance beyond the normal health and human services procedures. The Office of the Ombudsman may use informal means to facilitate settlement of disputes prior to employing formal mediation processes.

(b) Employees of HHS agencies may request mediation of grievances or other workplace conflicts.

(c) Employees of HHS agencies may request mediation of internal civil rights or administrative complaints. The Civil Rights Office may use informal means to facilitate settlement of disputes prior to referral to the formal mediation process. The Civil Rights Office will coordinate referral for formal mediation as appropriate.

(d) Either party to a contested case involving an HHS agency may request mediation.

§394.4.Dispute Resolution Administrator.

(a) The Commission will designate a Dispute Resolution Administrator to perform the following functions:

(1) coordinate the implementation of the above policy;

(2) serve as a resource for any training needed to implement mediation or negotiated rulemaking;

(3) collect data concerning the effectiveness of these procedures as implemented by the HHS agencies; and

(4) receive requests for mediation and identify impartial third parties.

(b) In the performance of these functions, the DR Administrator will be responsible for:

(1) providing information about available mediation procedures to employees, regulated industry, and other potential users;

(2) arranging for training and education necessary to foster the implementation and use of mediation and negotiated rulemaking;

(3) establishing a process to collect data on mediation and to evaluate the mediation program; and

(4) recommending policies, rules or rule amendments to implement the policy.

§394.5.Dispute Resolution Coordinators.

Those programs and areas of the Commission that may be involved in mediation will designate a Dispute Resolution Coordinator to perform the following, part-time functions:

(1) receive requests for mediation;

(2) identify impartial third parties; and

(3) coordinate with and assist the DR Administrator.

§394.6.Mediation Process.

(a) Request for Mediation. Any request for the use of mediation to resolve a dispute must be made in writing and submitted to the appropriate Dispute Resolution Coordinator or Administrator except in contested cases, where the request must be made to the administrative law judge. The request must state the nature of the dispute and the parties involved. In determining whether mediation is appropriate in a particular case, the following factors may be considered:

(1) whether there are potential outcomes and solutions that are available only through mediation;

(2) whether there is a reasonable likelihood that mediation will result in an agreement;

(3) whether a candid and confidential discussion among the parties may help resolve the dispute;

(4) whether negotiations between the parties have been unsuccessful and could be improved with the assistance of an impartial third party; or

(5) whether the use of mediation may use fewer resources and take less time than other available procedures.

(b) Voluntary Use of Mediation. Mediation will be employed only if all parties to the dispute agree to its use. The only exceptions are that upper management in an HHS agency may require employees to participate in the management-directed mediation of a workplace conflict when no administrative complaint or grievance has been filed, and may require a supervisor to participate in the mediation of an administrative complaint filed by an employee under his supervision.

(c) Impartial Third Parties and Costs. For each case referred for mediation, the parties must mutually agree on an impartial third party. If the parties agree to use an impartial third party who charges for mediation services, the costs for the impartial third party will be borne by the HHS agency except in contested cases, in which the costs will be shared.

(d) Agreement. All parties participating in a mediation are expected to participate in good faith and with the authority to negotiate and reach an agreement. The decision to reach an agreement is voluntary for all parties. The resolution of a dispute reached as a result of mediation must be in writing, signed by all parties, and is enforceable in the same manner as any other written contract; provided, however, that any signed agreement that purports to bind an HHS agency must be ratified by the appropriate agency. Moreover, any such agreement may be subject to disclosure pursuant to Government Code §2009.054(c).

(e) Confidentiality. The confidentiality of the communications, records, and conduct in a mediation will be as provided under Government Code §2009.054, relating to the confidentiality of certain records and communications.

§394.7.Negotiated Rulemaking.

(a) Use of Negotiated Rulemaking. Before considering whether to propose the use of negotiated rulemaking, HHS agencies will consider whether, to a significant degree, its use would:

(1) be more likely to result in workable or reasonable regulations;

(2) offer opportunity for a creative solution to regulatory issues; or

(3) decrease the likelihood of litigation.

(b) The agency will make the final decision regarding the use of negotiated rulemaking.

(c) Process. HHS agencies will follow the process set forth in Chapter 2008 of the Government Code.

This agency hereby certifies that the proposal has been reviewed by legal counsel and found to be within the agency's legal authority to adopt.

Filed with the Office of the Secretary of State on June 23, 2005.

TRD-200502583

Steve Aragón

Chief Counsel

Texas Health and Human Services Commission

Earliest possible date of adoption: August 7, 2005

For further information, please call: (512) 424-6900