TITLE 25.HEALTH SERVICES

Part 1. TEXAS DEPARTMENT OF HEALTH

Chapter 40. MEDICAL TRANSPORTATION

On behalf of the State Medicaid Director, the Texas Department of Health (department) adopts repeals §§40.1, 40.101 - 40.105, 40.201 - 40.202, 40.301- 40.305, 40.402, 40.405 - 40.408, 40.501 - 40.503, 40.601- 40.602, and 40.701 - 40.702 and new §§40.1, 40.101 - 40.106, 40.201, 40.301 - 40.304, 40.401 - 40.405, 40.501 - 40.502, and 40.601 - 40.603 concerning the Medicaid Transportation Program (MTP). New §§40.1, 40.101-40.103, 40.201, 40.301 - 40.302, and 40.304 are adopted with changes to the proposed text as published in the October 27, 2000, issue of the Texas Register (25 TexReg 10654). The repeals of §§40.1, 40.101 - 40.105, 40.201 - 40.202, 40.301 - 40.305, 40.402, 40.405 - 40.408, 40.501- 40.503, 40.601 - 40.602, and 40.701 - 40.702 and new §§40.104 - 40.106, 40.303, 40.401 - 40.405, 40.501 - 40.502, 40.601 - 40.603 are adopted without changes and those sections will not be republished.

Government Code §2001.039 requires each state agency to review and consider for readoption each rule adopted by that agency pursuant to the Government Code, Chapter 2001 (Administrative Procedure Act). The sections have been reviewed and the department has determined that reasons for adopting the sections continue to exist in that rules on this subject are needed; however, the rules required revision as described in this preamble.

The department published a Notice of Intention to Review the sections which was published in the February 12, 1999, issue of the Texas Register (24 TexReg 1002). There were no comments received regarding the publication of this notice.

Specifically, these new sections cover definitions, the availability of program services, client and trip eligibility criteria, client and contractor rights and responsibilities, contractor sanctions, program limitations and exclusions, provider participation requirements, accident and abusive behavior reports, billing, confidentiality of records, audits and audit resolution, monitoring activities, compliance, liability, contract expiration or termination, and provisions which govern subcontractors.

Comments received during the comment period consisted of requests for clarifying language, adding new definitions, rewording sentences to be clear on the statement, correction on the name of a program, correcting and changing references, adding a requirement to the contractor participation section, and expanding a rule to include a limit for receiving MTP services.

The department is making the following minor changes due to staff comments to clarify the intent and improve the accuracy of the sections.

Change: Concerning §40.1(8), the sentence has been reworded for clarity.

Change: Concerning §40.1, paragraphs (13)-(47) have been renumbered, due to the addition of new §40.1(13).

Change: Concerning proposed §40.1(21), the word "Texas" has been added to identify which state, also renumbered as §40.1(22).

Change: Concerning §40.101(a), the word "respective" has been deleted and the term "health services" has been changed to "health care services".

Change: Concerning §40.101(b)(4), a typographical error, "CHCSN-CIDC", has been corrected to "CSHCN-CIDC".

Change: Concerning §40.101(5)(B), the word "This" has been added to clarify the sentence.

Change: Concerning §40.101(b)(11), a semi-colon has been replaced with a period to end the section.

Change: Concerning §40.102(3), the word "attendant" has been pluralized to allow more than one person to act in this capacity. A semi-colon has also been inserted to separate the sentence, and the word "or" has been inserted to clarify the sentence.

Change: Concerning §40.102(7)(A)-(C), the process has been expanded to include a limit of time that a client may receive services for medical necessity without proof of residency.

Change: Concerning §40.103(5), the sentence has been rewritten to allow for reimbursement when the facility is the client's choice and the treatment is deemed by the department to be appropriate for the condition.

Change: Concerning §40.201(a)(1), (a) has been deleted from the 29 U.S.C.A.§794 reference.

Change: Concerning §40.301, a new requirement has been added that ensures MTP staff are informed when a client's actions are such that appropriate authorities are called and the client is not transported to the authorized origin or destination. This new requirement is now found in new §40.301(a)(5).

Change: Concerning §40.301(a)(3), a new requirement has been added that ensures contractors also wait for the client ten minutes beyond the scheduled time of the pick up trip.

Change: Concerning §40.301(a)(9), now renumbered §40.301(a)(10), the words "of the vehicle" have been added to clarify the position of the identification of the contracting entity on the outside of the vehicle.

Change: Concerning §40.301(a)(10), now renumbered §40.301(a)(11), the word "the" has been changed to "this" in order to clarify the statement.

Change: Concerning §40.301(a)(14), now renumbered §40.301(a)(15), parenthesis surrounding the complete sentence have been deleted to clarify the intent of the insurance.

Change: Concerning §40.301(c), the word "vehicle" has been added to clarify what type of license tags are required.

Change: Concerning §40.301(d), a typographical error "judgements" has been corrected with "judgments".

Change: Concerning §40.302, the sentence concerning subcontracting has been reworded for better understanding.

Change: Concerning §40.304(a), the words "law enforcement officers" have been deleted and replaced by the term "the appropriate authorities".

Change: Concerning§40.304(b), the words "local law enforcement" have been deleted and replaced by the term "the appropriate authorities".

The following comments were received concerning the rules. After each comment is the department's response.

Comment: Concerning §40.1, one commenter suggested that because the definition section includes an entry for "origin", there should also be a definition for "destination".

Response: The department agrees. The term "destination" has been added and defined and the definitions renumbered to reflect this addition in §40.1(13).

Comment: Concerning proposed §40.1(14) and (24), one commenter suggested that Children Health Insurance Program (CHIP) children should be included in this definition.

Response: The department disagrees. CHIP children are not identified as a separate category. Phase I CHIP clients are regular Medicaid clients and would be entitled to MTP services. Phase II CHIP clients are not Medicaid eligible and therefore are not eligible to receive MTP services. No changes were made as a result of this comment.

Comment: Concerning §40.1(14), one commenter suggested that this definition would be more compatible with the original Federal Court Order in 1974 and HCFA's Medical Assistance Manual (MAM) if it included the words "who have no other means of transportation to the health service".

Response: The department disagrees. This definition includes clients not required to meet this criteria. No changes were made as a result of this comment.

Comment: Concerning proposed §40.1(32), renumbered as §40.1(33), one commenter suggested it might be better to rephrase part of this definition. The commenter suggested adding "must be submitted and approved for any additional services".

Response: The department agrees. The suggested language has been added.

Comment: Concerning proposed §40.1(33), renumbered as §40.1(34), one commenter was concerned that this rule could have a negative impact on the economy and hospitals/medical clinics/physicians by allowing clients in rural counties to bypass the medical providers in their county for routine medical treatment.

Response: The department disagrees. The rule allows for Managed Care clients to seek and obtain treatment with their designated health care provider that may be out of the rural area. No change was made as result of this comment.

Comment: Concerning this same proposed rule, §40.1(33), renumbered §40.1(34), the same commenter also wonders whether or not it was reasonable to allow residents of large cities with numerous medical facilities in counties like Dallas, Tarrant, Harris and Galveston to be transported out of their county of residence.

Response: The department disagrees. MTP staff authorizes reasonable transportation of an eligible client to and/or from a covered health care service. If reasonable transportation is questionable, MTP staff require a statement from a health care provider on medical necessity. No change was made as a result of this comment.

Comment: The same commenter felt that §40.1(36), renumbered §40.1(37) contradicted §40.1(33), renumbered §40.1(34) and that §40.1(36), renumbered §40.1(37) seemed more compatible with the original Federal Court Order in 1974 and HCFA's MAM.

Response. The department disagrees. Renumbered paragraph (34) and renumbered paragraph (37), pertain to different transportation services. Renumbered paragraph (34) pertains to clients traveling outside their county, while renumbered paragraph (37) pertains to clients traveling within their county. No changes were made as a result of this comment.

Comment: Concerning proposed §40.1(47), renumbered as §40.1(48), one commenter suggested that because there are two time zones in Texas, (CST) should be omitted.

Response. The department agrees. Central Standard Time (CST) has been omitted and the change is reflected in this section.

Comment: Concerning §40.101(a), one commenter suggested adding CHIP children to the list of eligible recipients.

Response: The department disagrees. CHIP children are not identified as a separate category. Phase I CHIP clients are regular Medicaid clients and would be entitled to MTP services. Phase II CHIP clients are not Medicaid eligible and therefore are not eligible to receive MTP services. No changes were made as a result of this comment.

Comment: Concerning §40.102(7), one commenter was concerned that the use of the singular form "attendant" could limit a client to one attendant. The commenter remarked that sometimes a child's condition or parent/guardian's inability to communicate necessitates more than one attendant.

Response: The department agrees. "Attendant" was changed to attendant(s) throughout §40.102.

Comment: Concerning §40.105(3)(A), one commenter suggested that because regional MTP staff determine all eligibility, the rule should not require that client to provide written consent to the transportation contractor since the original written consent document should probably be on file in the regional MTP office.

Response. The department disagrees. Omitting the requirements to provide a copy of the consent document to the transportation contractor could delay transportation services to the client. No changes were made a result of this comment.

Comment: Concerning §40.106(2), a commenter requested that the section be amended to reduce the amount of funds provided to small children.

Response: The department disagrees. The rule to provide $25 per day, with pro rata reimbursement, for less than a full day to all Texas Medicaid THSteps recipients and their attendant(s), effective May 1, 1997, was the result of a Federal Court Order signed on May 19, 1997, by William Wayne Justice, United States District Judge. No changes were made as a result of this comment.

Comment: Concerning the same rule, §40.106(2), the commenter then suggested that food be an allowance for all adults not just THSTeps Medicaid recipients. The commenter expressed concern that adults excluded from benefits that younger Medicaid recipients received could constitute discrimination.

Response: The department disagrees. The federal regulations state that a state plan has to specify that the Medicaid agency will ensure necessary transportation for recipients to and from providers and describe the methods that the agency will use to meet this requirement. It does not dictate how the state provides medical transportation - only that it does. OBRA '89 created the EPSDT (now known as THSteps) Program to serve children under the age of 21. Food allowance is provided under §42 USCA 1396(a)(5) which states: Such other necessary health care, diagnostic services, treatment, and other measures described in §1905(a) to correct or ameliorate defects and physical and mental illnesses and conditions discovered by the screening services, whether or not such services are covered under the State Plan. No changes were made a result of this comment.

Comment: Concerning §40.201(b)(6), one commenter suggested that in addition to the actual client, a parent, or a legal guardian of the client should also be able to cancel the trip.

Response: The department agrees. Language was added to include responsible adult as authorized to cancel the client's transportation.

Comment: Concerning §40.201(b)(6), one commenter suggests that "scheduled appointment" should be changed to "authorized trip" as in some cases, the scheduled appointment is the day after the authorized trip. The commenter also suggested that notice be provided "within 48 hours prior to the time of the authorized trip".

Response: The department agrees. The rule has been amended to reflect these changes.

Comment: Concerning proposed §40.301(a)(19), renumbered §40.301(a)(20), one commenter expressed concern that this rule was incompatible with §40.304(a) because renumbered §40.301(a)(20) does not require the contractor to notify the authorities.

Response: The department agrees. Notification language has been added to renumbered §40.301(a)(20). Paragraph (5) has been added to §40.301(a) in order to ensure the department is made aware when clients are not returned to their authorized origin or destination when authorities have been called.

Comment: Concerning §40.405(b), one commenter suggested that the use of the term "the contractor" was too general and remarked that it should be defined as a person with the authority to bind the contractor legally.

Response. The department disagrees. The person with the authority to bind the contractor legally may authorize the contractor to conduct the actual business. No changes were made as a result of this comment.

Comment: Concerning the repeal of §40.602, Sanctions, the commenter suggested that the deletion of this section would encourage irresponsibility on the part of many MTP clients and could result in penalizing other clients, disrupting transportation and physician schedules and cost taxpayers unnecessary dollars. The commenter suggested amending this section to reflect lesser sanctions would be a better alternative.

Response: The department disagrees. The department has opted to take remedial actions rather than punitive measures. Punitive sanctions could deprive Medicaid beneficiaries of their entitlement to services. The department will address means for remedial actions in its Medical Transportation Program Policies and Procedures Handbook. No changes were made as a result of this comment.

Two individuals had questions and suggestions for changes, but were neither for nor against the rules in their entirety.

Subchapter A. PROGRAM OVERVIEW

25 TAC §40.1

The repeal is adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101629

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


The new section is adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

§40.1.Definitions of Terms.

The following words and terms, when used in the Medical Transportation Program (MTP) rules, shall have the following meanings, unless the content clearly indicates otherwise.

(1)

Abuse--The willful infliction of intimidation or injury resulting in physical harm, pain, or mental anguish.

(2)

Adjacent county(ies)--The county or counties next to the client's county of residence.

(3)

Advance funds--Funds authorized by Regional MTP staff in advance of travel and provided to a client or attendant for a medically-necessary health care service.

(4)

Attendant--An individual, translator, other assistant or service animal that accompanies an eligible client.

(5)

Batch--A group of mass-transit tickets or tokens with one unique confirmation number.

(6)

Cancellation--Verbal or written notification from a client, a client advocate, or contractor prior to the scheduled medical transportation service which indicates that the particular service is not needed.

(7)

Certification Period--A period of time for which service is certified.

(8)

Children with Special Health Care Needs-Chronically Ill and Disabled Children (CSHCN-CIDC)--A department program funded with general revenue and federal funds. Services for eligible children include early identification, diagnosis and evaluation, resulting in early health care intervention.

(9)

Contractor--An individual, a for-profit business, a non-profit organization, or a governmental unit that has entered into a legally binding contract with the department to provide authorized MTP transportation services, advance funds, meals and/or lodging to eligible clients.

(10)

Curb-to-curb service--Transportation from curb at origin to curb at destination. This service includes providing assistance, as required, to passengers entering and exiting the vehicle.

(11)

Department--Texas Department of Health. The State agency that operates the Medical Transportation Program under Title XIX of the Social Security Act.

(12)

Dependent care--Necessary care for a child or disabled adult.

(13)

Destination--The place or point to which a client has been authorized by MTP to travel.

(14)

Door-to-door service--Transportation from the door of the trip origin to the door of the trip destination as authorized by Regional MTP staff. This service includes providing assistance, as required, to passengers entering and exiting the vehicle.

(15)

Eligible MTP client--A person enrolled in Medicaid, Children with Special Health Needs (CSHCN-CIDC), or the Transportation for Indigent Cancer Patients (TICP) programs.

(16)

Fraud--Deliberate misrepresentation or intentional concealment of information in order to obtain services or payment for services to which a person or contractor is not entitled.

(17)

Health-Care Provider's Statement of Need--A written statement or MTP form submitted by a health care provider which documents the client's need for health services.

(18)

Hotel--An establishment that provides overnight lodging.

(19)

Individual contractor (IC)--A person who contracts with the department for mileage reimbursement at a prescribed rate to provide transportation for an eligible client to a covered health care service.

(20)

Lock-in--An action taken by the department to restrict the individual's choice of providers.

(21)

Mass transit--Transportation that is subsidized by sales taxes or Federal Transit Administration funds and provided to the general public within a predetermined local area.

(22)

Medicaid--A health care program provided to eligible individuals under Title XIX of the federal Social Security Act and the Texas Human Resources Code, Chapter 32.

(23)

Medicaid-allowable service--A service covered under the State's Medicaid Plan for which a client is eligible. This includes health care services that are provided to the client by a charitable organization but not billed to Medicaid as well as value-added services provided by a Medicaid managed care plan to a Medicaid-enrolled member.

(24)

Medically necessary--services that are:

(A)

reasonably necessary to: prevent illness(es) or medical condition(s); maintain function or to slow further functional deterioration; provide early screening, intervention, care, and/or provide care or treatment for eligible recipients who have medical condition(s) that cause suffering or pain, physical deformity or limitations in function, or that threaten to cause or worsen a disability, illness or infirmity, or endanger life;

(B)

provided at appropriate locations and at the appropriate levels of care for the treatment of the medical condition(s);

(C)

consistent with health care practice guidelines and standards endorsed by professionally recognized health care organizations or governmental agencies;

(D)

consistent with the diagnosis(es) of the condition(s); and

(E)

no more intrusive or restrictive than necessary to provide a proper balance of safety, effectiveness, and efficiency.

(25)

Medical Transportation Program (MTP)--A program which provides non-emergency transportation services to and from health care services for persons enrolled in Medicaid, CSHCN-CIDC, or TICP who have no other means of transportation to the health service.

(26)

Minor--An individual under 18 years of age who has never been married or emancipated by court ruling.

(27)

No show--

(A)

a client who does not respond within ten minutes of the time the contractor arrives at the designated pick-up point and scheduled time and announces its presence; or

(B)

a contractor who fails to arrive at the designated pick-up point and time.

(28)

One-way trip--Transportation of a passenger from point-of-origin to destination.

(29)

On-time--Contractor arrives at the health care facility no more than one hour prior to the MTP client's scheduled medical appointment time and returns for pick up no later than one hour after the scheduled return trip time.

(30)

Origin--The location at which the contractor is authorized to pick up the client.

(31)

Overnight stay--A service enabling a client to remain beyond the date of MTP transportation at a health care facility located outside the client's city of residence.

(32)

Passenger assistance--Assistance which enables a client to walk, enter or exit a vehicle, or transfer from a wheelchair. This does not include lifting or carrying a person.

(33)

Prior authorization--Authorization or approval for the delivery of certain services obtained from the department or its designee before the services are rendered. Prior authorized services may be limited in duration, scope, and amount. Services provided beyond those authorized are not reimbursable by MTP. If a prior authorization is limited in duration, scope or amount, a separate request must be submitted and approved for any additional services.

(34)

Reasonable transportation--Transportation within a client?s county of residence, or to an adjacent county, using the most cost-effective transportation that meets the client's medical needs.

(35)

Rescheduled authorized trips--Authorized trips postponed by a contractor because of scheduling conflicts and/or seating capacity limitations.

(36)

Retroactive payments--Payments made to a contractor for eligible services which would have been authorized had they been requested prior to the service.

(37)

Routine medical transportation--Authorized medical transportation of eligible clients to and/or from the nearest facility where health care needs will be met.

(38)

Same-day service--An urgent request authorized by MTP staff.

(39)

Sanctions--Disciplinary action against an MTP contractor for validated infractions of program rules, policies, or contract terms.

(40)

Scheduling--Authorized medical transportation arranged for clients by contractors to ensure the client's timely arrival at health care services on or before the scheduled medical appointment.

(41)

Service animal--A guide dog or a signal dog trained to provide assistance to an individual with a disability.

(42)

Sexual harassment--Unwelcome sexual advances, requests for sexual favors, or other unwanted verbal or physical conduct of a sexual nature directed toward a person by another individual during the provision of MTP services.

(43)

Special medical transportation--Medical transportation to and/or from a health care facility beyond the county adjacent to the client's county of residence.

(44)

Subcontractor--An individual, for-profit business, non-profit organization, or governmental unit that has entered into a legal contract with the department's MTP contractor to provide transportation services, advance funds, meals, and/or lodging to eligible clients authorized by Regional MTP staff.

(45)

Transportation for Indigent Cancer Patients (TICP) Program--A state-funded program that provides medical transportation services to clients diagnosed with cancer or a cancer-related illness and who meet certain residency and financial criteria.

(46)

Urgent--A request for same-day transportation service.

(47)

Usual and customary charge--The fee a contractor customarily charges the general public for a service.

(48)

Workday--Normal department operating hours from 8:00 a.m. - 5:00 p.m. Monday through Friday with the exception of state and federal holidays.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101630

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter B. ELIGIBILITY FOR PROGRAM SERVICES

25 TAC §§40.101 - 40.105

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101631

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter B. ELIGIBILITY, PROGRAM SERVICES, PROCESSES, LIMITATIONS, AND EXCLUSIONS

25 TAC §§40.101 - 40.106

The new sections are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

§40.101.Eligibility.

(a)

The following recipients are eligible to receive medical transportation services if no other means of transportation are available to the health care service:

(1)

clients who are enrolled in Medicaid;

(2)

CSHCN-CIDC clients; and

(3)

TICP clients.

(b)

Transportation for Indigent Cancer Patients (TICP) - To be determined eligible by the department for participation in the TICP Program, the client:

(1)

must reside in Webb, Zapata, Starr, Jim Hogg, Hidalgo, Cameron, Willacy, or Nueces County and provide one of the following as proof of residency:

(A)

copy of federal or state ID (driver's license or identification card); or

(B)

copy of utility bill under the applicant's name.

(2)

if residing with a family member, shall obtain from the family member, written verification that the applicant resides in the household and provide proof that household is in an eligible county;

(3)

must not be eligible for Medicaid;

(4)

must not be eligible for CSHCN-CIDC;

(5)

must be medically indigent (at or below 100% of federal poverty guidelines). Before program services are provided, the monthly household gross income shall be verified by:

(A)

financial information obtained through the Texas Department of Human Services;

(B)

check stub or other written verification for each person in the household who is employed. This form must contain the name, address of employer, income and dates covered for each pay period; or

(C)

award letter or other written verification of unearned income (such as Social Security, Worker's Compensation, Unemployment or Veteran's Administration benefits);

(6)

is permitted the following allowable deductions from the total household gross income:

(A)

$120 standard deduction per person in household who is employed (the standard deduction per person will be the rate set by the Texas Department of Human Services);

(B)

dependent care:

(i)

up to $200 per child under 2 years of age; or

(ii)

up to $175 per child 2 years of age and older.

(7)

is not permitted to take deductions on unearned income;

(8)

if over the age of 18 and residing with a family member, the family member's household income is not considered. The applicant's gross income, less standard deductions, is used to determine the applicant's eligibility;

(9)

has zero income and shall therefore submit letters from two individuals that attest to the applicant's current financial status;

(10)

must provide initial confirmation of cancer or cancer-related diagnosis by a licensed medical physician. The following restrictions apply:

(A)

the applicant is eligible for up to 4 diagnostic visits to a licensed medical physician to determine cancer or cancer-related diagnosis if the department is provided written verification that diagnostic visits are to rule out the possibility of cancer or cancer-related illness;

(B)

confirmation of cancer or cancer-related diagnosis must be provided on or following the last diagnostic visit for MTP services to continue;

(11)

must be accepted for evaluation or treatment by a medical institution in Texas capable of providing quality cancer services.

§40.102.Program Services.

Medical Transportation Program (MTP) services must be authorized by Regional MTP staff. MTP services include the following:

(1)

reasonable transportation of an eligible client to and/or from a covered health care service;

(2)

special medical transportation to a health care facility when one of the following conditions is met:

(A)

the services are allowable and the health care provider will not bill Medicaid or another source for the cost of the services; or

(B)

the client provides Regional MTP staff with a Health Care Provider's Statement of Need;

(3)

transportation for an attendant(s); if the health-care provider documents the need, the client is a minor, or a language or other barrier to communication or mobility exists that necessitates such assistance;

(4)

transportation for a service animal when accompanying a client;

(5)

retroactive reimbursement for up to three months of reasonable transportation, meals and lodging if the client is eligible under program health-eligibility requirements. Retroactive reimbursement will begin on the date of the request for retroactive reimbursement;

(6)

advance funds for an eligible child and attendant(s) when lack of transportation funds will prevent the child from traveling to receive health care services; and

(7)

reimbursement or advance funds for an eligible child and attendant(s) for meals and lodging when the health care service requires the child to remain overnight for six consecutive months. After six months, the client or responsible party must provide proof of residency by providing:

(A)

copy of federal or state ID (driver's license or identification card); and

(B)

copy of a utility bill under the client's or responsible party's (if client is a child) name;

(C)

if residing with a family member, written verification that the applicant resides in the household.

§40.103.Program Processes.

To ensure transportation for eligible clients to a health care facility:

(1)

a request for routine medical transportation must be received by the Regional MTP staff at least two workdays in advance of the client's health care service appointment;

(2)

a request for special medical transportation must be received by the Regional MTP staff at least five workdays in advance of the client's health care service appointment;

(3)

exceptions to paragraphs (1) and (2) of this section may be granted by the Regional MTP manager or designee when the circumstances have been determined by the Regional MTP manager or designee to be beyond the client's control. The exception will be documented in the client's record;

(4)

clients with a chronic health condition, which requires recurring visits to a provider, may receive multiple mass transit tickets;

(5)

an individual contractor(s) may receive reimbursement that exceeds the amount paid to other transportation contractors for transportation to a similar facility when the facility is the client's choice and/or the facility is deemed by the department to be appropriate for the health care service required;

(6)

a TICP certification period may be retroactive to the date of the initial request for MTP services if all eligibility requirements are met, and all forms are completed and returned. The duration of the certification period is a maximum of 12 consecutive months and minimum of 60 days; and/or

(7)

specific certification periods apply to the following applicants:

(A)

applicants on unearned fixed income such as Social Security, worker's compensation, unemployment or U.S. Department of Veterans Affairs benefits can be certified for a 12 month period if there are no anticipated changes in household income;

(B)

applicants with earned income can be certified up to an 8-month period if there are no anticipated changes in household income;

(C)

applicants whose unearned or earned household income is within 10% of the federal poverty guideline can be certified up to a 6-month period at a time if there are no anticipated changes in household income; or

(D)

applicants who have zero income can be certified up to 2 months at a time. Zero income requires written verification from family members or advocates who can attest that the household receives no monthly earned or unearned income.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101632

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter C. PROGRAM SERVICES LIMITATIONS

25 TAC §40.201, §40.202

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101634

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter C. CLIENT RIGHTS

25 TAC §40.201

The new sections are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

§40.201.Client Rights and Responsibilities.

(a)

Client Rights.

(1)

Nondiscrimination. The client has a right to receive services in compliance with Title VI of the Civil Rights Act of 1964, 42 U.S.C.A. §§2000d, et seq.; §504 of the Rehabilitation Act of 1973, 29 U.S.C.A. §794 ; the Americans with Disabilities Act of 1990, 42 U.S.C.A. §12101, et seq.; and all amendments to each, and all requirements imposed by the regulations issued pursuant to these Acts, in particular 45 CFR Part 80 (relating to race, color, national origin), 45 CFR Part 84 (relating to handicap), 45 CFR Part 86 (relating to sex), and 45 CFR Part 91 (relating to age).

(2)

Abuse report. Clients should report verbal or physical abuse or sexual harassment committed by other clients or passengers, contractor employees, or department staff to Regional MTP staff or Regional Management staff upon arrival at the client's destination.

(3)

Denial notification. If services are denied, Regional MTP staff shall notify the client verbally and in writing no less than 30 days before the department intends to terminate services. This notification must contain information listed in Chapter 36, Subchapter C, §36.21 of this title (relating to Recipient Notice and Fair Hearing Request). This notification does not apply to clients under §40.106 of this chapter (relating to Program Exclusions).

(4)

Appeal request. A client whose services have been denied may request an administrative review by the Regional MTP Manager or may appeal the administrative review decision or the service denial by requesting a formal hearing. Unless otherwise specified, a request for a formal hearing should be in writing and mailed or hand-delivered to the appropriate Regional MTP office.

(b)

Client Responsibilities.

(1)

When a client or responsible adult requests transportation, he/she must provide Regional MTP staff with the following information:

(A)

client name, address, and, if available, the telephone number;

(B)

Medicaid, TICP or CSHCN-CIDC client identification number (if applicable), Social Security number, and date of birth;

(C)

name, address, and telephone number of health care provider and/or referring health-care provider;

(D)

purpose and date of trip and time of appointment;

(E)

affirmation that other means of transportation are unavailable;

(F)

special needs, including wheelchair lift or attendant(s);

(G)

medical necessity verified by the Health Care Provider's Statement of Need, if applicable; and

(H)

affirmation that advance funds are needed in order for the client to travel to a health care facility, if applicable;

(2)

Clients must refrain from verbal and/or physical abuse or sexual harassment toward another client or passenger, contractor's employees, or department employees while requesting or receiving medical transportation services.

(3)

Clients must safeguard all bus tickets and/or tokens from loss and theft and must return unused tickets or tokens to the Regional MTP office issuing the tickets or tokens.

(4)

Clients who receive mass-transit bus tickets or tokens must complete the department's Mass Transit verification form. Clients must return this verification form prior to their next request for tickets or tokens. A letter from the health care provider verifying delivery of services may be substituted for the disbursement of mass transit tickets or tokens verification form. Exceptions to this documentation may be granted by a Regional MTP Manager or MTP-designated supervisor when circumstances occur that are beyond the client's control. Exceptions will be documented in the client's record.

(5)

Clients must not use authorized medical transportation for purposes other than travel to and from covered health care services.

(6)

If the client does not need to use the authorized transportation services, the client or the responsible adult should contact the Regional MTP staff to cancel the particular trip within 48 hours prior to the time of the authorized trip.

(7)

Clients who receive advance funds for meals, lodging, and/or travel must return a completed Individual Contractor (IC) Service Record verifying services were provided, prior to receiving future advance funds or reimbursements. A letter from the health care provider verifying services were provided may be substituted for the IC service record. Exceptions to this documentation may be granted by a Regional MTP manager when circumstances occur that are beyond the client's control. Exceptions will be documented in the client's record.

(8)

Clients must cancel requests for advance funds or lodging when not needed.

(9)

Clients must provide appropriate receipts when seeking reimbursement for lodging.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101633

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter D. PROVIDER PARTICIPATION

25 TAC §§40.301 - 40.305

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101635

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter D. CONTRACTOR PARTICIPATION

25 TAC §§40.301 - 40.304

The new sections are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

§40.301.Transportation Contractor Participation Requirements.

(a)

To participate in MTP, all contractors and their subcontractors must:

(1)

ensure that urgent trips, as determined by Regional MTP staff, are provided on the originally authorized date, which could include same-day service;

(2)

provide routine medical transportation one-way trips authorized by Regional MTP staff if the contractor receives the authorization at least one workday before the client's appointment date and/or time;

(3)

ensure that eligible clients and attendants are picked up at the point of origin curb and dropped off at the destination curb when curb-to-curb service has been arranged. A contractor must wait for the client ten minutes beyond the scheduled time of the pick up trip. Following this ten minute wait, if the client does not board the vehicle, the client may be declared a no-show for the transportation service. The contractor must notify Regional MTP staff of the no-show the following workday;

(4)

ensure that clients arrive at and depart from health care appointments on time. A contractor must wait for the client ten minutes beyond the scheduled time of the return trip. Following this ten-minute wait, if the client does not board the vehicle, the client may be declared a no-show for the transportation service. The contractor must notify Regional MTP staff of the no-show the following workday;

(5)

inform Regional MTP staff when a client is not transported to the client's authorized origin or destination because appropriate authorities have been contacted;

(6)

ensure that drivers consider the comfort of the clients and make reasonable rest stops as requested by clients;

(7)

provide passenger assistance necessary to ensure that clients enter and exit vehicles safely. If a contract specifies door-to-door service, assist the passenger to and from the doors at the trip origin and destination;

(8)

ensure that members of the contractor's staff identify themselves as Texas Department of Health, Medical Transportation Program contractors when communicating with clients concerning trips authorized by Regional MTP staff;

(9)

ensure that all contractor employees are made aware of client rights and responsibilities;

(10)

ensure that vehicles used for MTP services are identified on the outside of the vehicle with the contracting entity's name;

(11)

ensure that all drivers, clients, and attendants observe the Texas safety-belt law for any motor vehicle subject to this law. Children under two years of age must use child-safety seats that are manufactured according to federal standards, and children who are four years of age or older must use safety belts. Children ages two to three years of age may be secured in either a safety seat or a safety belt. Additional details are specified in Transportation Code §§545.412 and 545.413;

(12)

use clean vehicles that meet federal, state, and local government requirements for safe operation;

(13)

comply with the terms and conditions set forth in local, federal, and state laws and regulations governing medical transportation services provided under Title XIX of the Social Security Act, 42 U.S.C.A. §§1396, et seq., and with department rules, policies, procedures, and guidelines;

(14)

comply with Title VI of the Civil Rights Act of 1964, 42 U.S.C.A. §§2000d, et seq.; the Rehabilitation Act of 1973 §504, §29 U.S.C.A. §794; the Americans with Disabilities Act of 1990, 42 U.S.C.A. §§12101, et seq.; and all amendments to each, and all requirements imposed by the regulations issued pursuant to these Acts, in particular 45 CFR Part 80 (relating to race, color, national origin), 45 CFR Part 84 (relating to handicap), 45 CFR Part 86 (relating to sex), and 45 CFR Part 91 (relating to age). In addition, the contractor agrees to comply with the Health and Safety Code §85.113 (concerning workplace and confidentiality guidelines regarding AIDS and HIV);

(15)

carry and continue to have in full force and effect vehicle insurance policy(ies) covering damages for liability (arising out of the contractor's ownership, maintenance or use of a motor vehicle used in providing a service unit as defined in this contract including coverage of personnel of any state or federal agency who are passengers in such a vehicle for purposes of monitoring and auditing the performance of this contract) in amounts which are equal to or exceed that required by Texas law, rules issued pursuant to Texas law, or by any local government entity. If a contractor's insurance is canceled, the contractor must not transport any client and must inform the Regional MTP manager or designee upon cancellation;

(16)

employ drivers who meet federal, state, local government qualifications for safe operation of vehicles they drive;

(17)

ensure that drivers have not received citations for more than two moving violations either on or off the job for the past twelve months. Upon request by Regional MTP representative(s), the contractor will furnish verification of Texas Department of Public Safety driving records of the drivers employed during the contract period;

(18)

ensure that all drivers receive appropriate training as specified in the contract with the department. Documentation of this training must be maintained in the contractor's records and available for review upon request by a Regional MTP manager;

(19)

ensure that neither drivers nor passengers are allowed to use tobacco products while on board vehicles;

(20)

ensure that clients are transported back to the point of origin unless the contractor believes the safety of the driver, clients, or others is in jeopardy. If a client appears to be dangerous to himself or others, the contractor shall notify the appropriate authorities; and

(21)

ensure that drivers comply with all federal, state and local traffic laws and ordinances.

(b)

Individual contractors must sign an Individual Contractor Agreement with the department to acquire participation status. The department may reject any request for participation in MTP and cancel any existing agreement.

(c)

Individual contractors must have and maintain a current driver's license, current vehicle insurance, current vehicle inspection sticker and current vehicle license tags to participate as an individual contractor.

(d)

The contractor, as an independent contractor, agrees to hold the department and/or federal government harmless and to indemnify them from any and all liability, suits, claims, losses, damages and judgments, and to pay all costs, fees, and damages to the extent that such costs, fees, and damages arise from performance or non-performance of the contractor under the contract. Contractors may seek private legal counsel regarding questions of liability.

§40.302.Subcontractors.

Contractors shall refrain from entering into any contract(s) with subcontractor(s) for services without providing a written request to the department's MTP Central Office Director. The department's MTP Central Office Director has the right to review and approve subcontracting agreements. A contractor shall not transfer, assign or sell its interest in the MTP contract without the prior written consent of the department's MTP Central Office Director. The contractor agrees that it shall be responsible to the department for the performance of any subcontractor.

§40.304.Contractor Reporting Abuse.

(a)

Allegations of fraud or program abuse, sexual harassment or physical or verbal abuse committed by an MTP client during trips authorized by Regional MTP staff, shall be made in writing to Regional MTP staff within five workdays of each incident. If the contractor believes the safety of the driver, clients, or others is in jeopardy or if a client appears to be dangerous to himself or others, the contractor shall notify the appropriate authorities.

(b)

If the contractor witnesses or suspects child or adult abuse or neglect, the contractor must report it immediately to the Texas Department of Protective and Regulatory Services? (TDPRS) abuse hotline or the appropriate authorities.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101636

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter E. PAYMENT PROCEDURES AND RECORDKEEPING

25 TAC §§40.401 - 40.405

The new sections are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101637

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


25 TAC §§40.402, 40.405 - 40.408

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101638

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter F. MONITORING AND EVALUATION

25 TAC §§40.501 - 40.503

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101639

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


25 TAC §40.501, §40.502

The new sections are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101640

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter G. CONTRACT TERMINATION AND EXPIRATION

25 TAC §40.601, §40.602

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101641

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter G. CONTRACT TERMINATION AND SANCTIONS

25 TAC §§40.601 - 40.603

The new sections are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101642

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236


Subchapter H. TRANSPORTATION SERVICES FOR INDIGENT CANCER PATIENTS

25 TAC §40.701, §40.702

The repeals are adopted under Human Resources Code, Chapter 22 and Chapter 32, the Health and Safety Code, §12.001 and the Government Code §531.021, which provides the Health and Human Services Commission with the authority to administer the state's medical assistance program and are submitted by the department under its agreement with the Health and Human Services Commission to operate the purchased health services program as authorized under Acts 1991, 72nd Legislature, First Called Session, Chapter 15, §1.07.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on March 21, 2001.

TRD-200101643

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: April 10, 2001

Proposal publication date: October 27, 2000

For further information, please call: (512) 458-7236