TITLE 1.ADMINISTRATION

Part 12. COMMISSION ON STATE EMERGENCY COMMUNICATIONS

Chapter 251. REGIONAL PLANS--STANDARDS

1 TAC §251.1

The Commission on State Emergency Communications (CSEC) proposes an amendment to §251.1, concerning regional plans for 9-1-1 service, to simplify the language and make it more uniform and consistent.

This section is proposed as part of Rule Review of Chapter 251 pursuant to Government Code, §2001.039. The rule continues to be essential to the CSEC's operations and per statutory authority.

The amendment provides updated language and removes the definitions from this section and places it within a new proposed rule that will contain all pertinent definitions in one location to help reduce unnecessary duplication and ensure consistency of definitions.

Paul Mallett, executive director, has determined that for the first five-year period the rule is in effect there will be no fiscal implications for state or local government as a result of enforcing or administering the rule.

Mr. Mallett has determined that for each year of the first five years the section is to be in effect, the public benefit anticipated as a result of enforcing the section will be improved 9-1-1 call delivery systems in 9-1-1 regions throughout the state. No historical data is available, however, there appears to be no direct impact on small or large businesses. There is no anticipated economic cost to persons who are required to comply with the section as proposed. There is no anticipated local employment impact as a result of enforcing the section.

Comments on the proposed rule may be submitted in writing within 30 days after publication of the proposal in the Texas Register to Paul Mallett, Executive Director, Advisory Commission on State Emergency Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701-3942.

The amendment is proposed under Texas Health and Safety Code, Chapter 771, §§771.051, 771.055, 771.056, 771.057, and 771.075; and Title 1 Texas Administrative Code, Part 12, Chapter 251, Regional Plan Standards, which provide the Commission on State Emergency Communications with the authority to plan, develop, provide provisions and the enhancement of effective and efficient 9-1-1 service.

No other statute, code or article is affected by this amendment.

§251.1.Regional Strategic Plans for 9-1-1 Service.

(a) Purpose. The Commission on State Emergency Communications (Commission) herein establishes a framework for regional planning commissions (RPCs) to use in the development of regional strategic plans for provisioning 9-1-1 service. Regional strategic plans should include, but not be limited to, the elements and subsections of this rule. Other rules provide specific standards for performance of these requirements.

(b) Definitions. Unless the context clearly indicates otherwise, terms contained in this rule are defined as shown in Commission Rule 251.14, General Provisions and Definitions.

(c) Regional Plan Submission. All regional strategic plans for 9-1-1 service, or amendments to those regional plans, must be submitted to the Commission by a RPC as specified by Health and Safety Code, Chapter 771, §771.056, Submission of Regional Plan to the Commission, and §771.057, Amendment of Plan. The RPC shall comply with all applicable federal and state laws in carrying out its approved regional plan.

(d) Regional Plan Scope. All regional plans for 9-1-1 service submitted for approval must address the entire geographic area within the boundaries of a RPC. The regional plan must identify all participating public safety agencies. All counties with a population greater than 120,000, according to the latest federal census, must have 9-1-1 service by September 1, 1995. In counties with less than 120,000 in population, resolutions supporting the regional plan must be included for all participating cities and counties. Because the definition of Public Agency in Health and Safety Code, Chapter 771, §771.001(7) creates a possibility of overlapping jurisdictions, the city or county government of that area should submit the resolution to support the regional plan.

(e) Regional Plan Criteria. The regional plan must include a description of how the 9-1-1 service is to be administered, a description of how money is to be allocated within the region, projected financial operating information for the two state fiscal years following the submission of the regional plan, strategic planning information for the five state fiscal years following the submission of the regional plan, and a detailed description of the equipment, network, and database services as required by Health and Safety Code, Chapter 771, §771.055, Strategic Planning.

(f) All regional plans for 9-1-1 service must include the following equipment and service:

(1) Automatic Number Identification (ANI) level of service;

(2) Automatic Location Identification (ALI) level of service;

(3) Wireless Phase I E9-1-1 level of service;

(4) One Primary PSAP [ P-PSAP ] per RPC. If there is more than one PSAP, the system may be arranged for two or more PSAPs to share the 24-hour duty requirement;

(5) TDD/TTY or TDD/TTY compatible equipment in compliance with the Americans with Disabilities Act (ADA) and in compliance with Commission Rule 251.4, Guidelines for the Provisioning of Accessibility Equipment;

(6) A standby power supply for the 9-1-1 equipment;

(7) Forced disconnect feature to allow the PSAP to clear incoming circuits when necessary;

(8) The following redundant crucial service items at each PSAP:

(A) Network connections between each telephone central office or mobile switch and the SR;

(B) Network connections from the SR to the PSAP;

(C) Network connections from the ALI database to the PSAP;

(D) Database routers;

(E) Telephone sets and/or integrated ANI and ALI display call taking positions;

(F) Stand-alone TDD units as applicable; and

(G) Any other equipment essential to the 9-1-1 call-taking function;

(9) A published ten-digit emergency telephone number that can accept emergency calls;

(10) A positive response to each 9-1-1 call to include an audible ringing tone connecting to a PSAP where either the call is answered by personnel at the PSAP or a recorded announcement provides further information; and

(11) The following required elements to insure the reliability of the 9-1-1 equipment and service:

(A) Contingency routing plan;

(B) Network testing plan;

(C) Local monitoring plan;

(D) Capital asset plan;

(E) Network diagrams;

(F) Database maintenance plan; and

(G) Equipment maintenance plan.

(g) Amendments to Regional Plan. A regional plan may be amended according to procedure established in accordance with Commission Rule 251.6, Guidelines for Strategic Plans, Amendments, and Revenue Allocation.

(h) Call Taking Positions. Requests for an increase in the number of positions within a PSAP should be submitted for approval in the regional strategic plan along with justification for the increase. If an increase in the number of positions is required after the regional plan has been approved and the addition of the position(s) will require no additional funding, the RPC shall follow the requirements for amendment in accordance with Commission Rule 251.6, Guidelines for Strategic Plans, Amendments, and Revenue Allocation. If additional funding is required for the additional position(s), the request shall be submitted to the Commission for consideration and approval in accordance with Commission Rule 251.6, Guidelines for Strategic Plans, Amendments, and Revenue Allocation. No amendment request is necessary when increased call taking positions to a PSAP or PSAPs do not increase the total number of call taking positions within the region. Each PSAP shall be equipped with adequate call taking positions to meet anticipated call volume. Factors that may be considered in determining the proper number of positions include:

(1) Historical 9-1-1 call volume and growth;

(2) Call duration information;

(3) Anticipated area population growth; and

(4) Peak 9-1-1 call volume patterns.

(i) Adding a PSAP. Should there be a need to add a new PSAP within the region, the RPC shall follow the requirements for amendments in accordance with Commission Rule 251.6, Guidelines for Strategic Plans, Amendments, and Revenue Allocation. The amendment shall provide the Commission written justification supporting the request. Appropriate justification shall include statistical information such as call volume and growth rates, or jurisdictional changes within the region. All requests for a new PSAP must include specific costs for equipment and services, as well as a complete written description and schematic illustrating the relationship of the proposed PSAP to the balance of the region's network. [ If additional funding is required to facilitate the addition of a PSAP, the request must be accompanied by a plan amendment, which will require Commission approval. ] These requirements apply to the addition of a remote or mobile PSAP, as well as, Primary and Secondary PSAPs.

(j) Mobile PSAP Procedures. When a RPC is approved to add a mobile PSAP, they must submit a Standard Operating Procedure (SOP) for that PSAP that includes, at a minimum:

(1) Designation of responsible local agency;

(2) Proposed hours of operation;

(3) Primary location of operation;

(4) Procedure for notification of relocation of PSAP;

(5) Asset management plan or insurance coverage to safeguard the equipment;

(6) Security plan for control of the equipment and data;

(7) Revised Interlocal Agreement to include the mobile PSAP; and

(8) Plan for equipment disposal upon termination of the use of the mobile PSAP.

(k) Contracts. The RPC shall execute interlocal agreements between itself and its local governments responsible for PSAPs relating to the planning, development, operation and provision of 9-1-1 service, the use of 9-1-1 funds and adherence to applicable law in accordance with Commission Rule 251.12, Contracts for 9-1-1 Services.

(l) Procurement. The RPC shall use competitive procurement practices and procedures similar to those required by state law for cities or counties, as well as any additional Commission policies, in conjunction with the procurement of 9-1-1 Customer Premises Equipment, 9-1-1 Network, and 9-1-1 Database Services, and any other items to be obtained with 9-1-1 funds in accordance with Commission Rule 251.8, Guidelines for the Procurement of Equipment and Services with 9-1-1 funds.

(m) Equipment Management. The RPC is responsible for the 9-1-1 equipment in accordance with Commission Rule 251.5, Guidelines for 9-1-1 Equipment Management and Disposition. Any integration of expanded third-party applications onto a call taking position must be in accordance with Commission Rule 251.7, Guidelines for Implementing Integrated Service. If changes or extensions of 9-1-1 service occur, the RPC is to administer and report them in accordance with Commission Rule 251.2, Guidelines for Changing or Extending 9-1-1 Service Arrangements.

(n) Testing. The RPC shall test all 9-1-1 Customer Premises Equipment (including TDD/TTY), 9-1-1 Network, and 9-1-1 Database services. Testing shall occur when new service or equipment is installed, service or equipment is modified, and on a regular basis to ensure system reliability and compliance with ADA. A schedule for ongoing testing shall be developed by the RPC and shall be available to the Commission for monitoring.

(o) Monitoring. The Commission reserves the right to perform on-site monitoring of the RPC and/or its performing local governments or PSAPs, including mobile PSAPs, for compliance with applicable law in accordance with Commission Rule 251.11, Monitoring Policies and Procedures.

(p) Performance Reporting. A RPC shall submit financial and performance reports to the Commission at least quarterly on a schedule to be established by the Commission. The financial report shall identify actual implementation costs by county, strategic plan priority level, and component. The performance report shall reflect the progress of implementing the region's strategic plan including, but not limited to, the status of equipment, services, and program deliverables in a format to be determined by the Commission.

This agency hereby certifies that the proposal has been reviewed by legal counsel and found to be within the agency's legal authority to adopt.

Filed with the Office of the Secretary of State on July 5, 2004.

TRD-200404381

Paul Mallett

Executive Director

Commission on State Emergency Communications

Earliest possible date of adoption: August 15, 2004

For further information, please call: (512) 305-6933


1 TAC §251.6

The Commission on State Emergency Communications (CSEC) proposes an amendment to §251.6, concerning guidelines for submission requests from regional planning commissions on strategic plans, amendments and allocation of funds.

This section is proposed as part of Rule Review of Chapter 251 pursuant to Government Code, §2001.039. The rule continues to be essential to the CSEC's operations and per statutory authority.

The amendment provides updated language and removes the definitions from this section and places it within a new proposed rule that will contain all pertinent definitions in one location to help reduce unnecessary duplication and ensure consistency of definitions. Parts of this section may be incorporated into Program Policy Statements in the future that will allow for more detailed instructions and flexibility to meet program needs. Other revisions align the strategic plan budget levels with the current 2004-2005 components, and reflects the new budget components for the 2006-2007 plan. Revisions were also made to (g), Amendments to Regional Strategic Plans, in order to provide examples of the occasions that require an amendment to be presented to the Commission.

Paul Mallett, executive director, has determined that for the first five-year period the rule is in effect there will be no fiscal implications for state or local government as a result of enforcing or administering the rule.

Mr. Mallett also has determined that for each year of the first five years the section is in effect, the public benefit anticipated as a result of enforcing the section will be improved system for funds allocation and implementation levels for the 9-1-1 program statewide. No historical data is available, however, there appears to be no direct impact on small or large businesses. There is no anticipated economic cost to persons who are required to comply with the section as proposed. There is no anticipated local employment impact as a result of enforcing the section.

Comments on the amendment may be submitted in writing within 30 days after publication of the proposal in the Texas Register to Paul Mallett, Executive Director, Commission on State Emergency Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701-3942.

The amendment is proposed pursuant to the Texas Health and Safety Code, Chapter 771, §§771.051, 771.071, 771.0711, 771.072, and 771.075; and Title 1 Texas Administrative Code, Part 12, Chapter 251, Regional Plan Standards, which provide the Commission on State Emergency Communications with the authority to plan, develop, fund, and provide provisions for the enhancement of effective and efficient 9-1-1 service.

No other code, article, or statute is affected by this amendment.

§251.6.Guidelines for Strategic Plans, Amendments, and Revenue Allocation.

(a) Purpose. The purpose of this rule is to provide the structure and guidelines for regional strategic plans, funding of the plans, and amendments to the plans.

(b) [ (a) ] Background [ Policy and Procedures ]. As authorized by the Texas Health and Safety Code, Chapter 771, the [ Advisory ] Commission on State Emergency Communications (Commission) may impose 9-1-1 emergency service fees and equalization surcharges to support the planning, development, and provision of 9-1-1 service throughout the State of Texas. In accordance with §771.055, such service implementation shall be consistent with regional plans developed by regional planning commissions (RPC) . These regional plans must meet standards established by the Commission and "...include a description of how money allocated to the region under this chapter is to be allocated in the region." Section 771.057 addresses amendments to regional plans and indicates that such amendments may be adopted in accordance with procedure established by the Commission.

(c) Definitions. Unless the context clearly indicates otherwise, terms contained in this rule are defined as shown in Commission Rule 251.14, General Provisions and Definitions.

(d) [ (b) ] Strategic Plan Levels. Regional strategic plans developed in accordance with Chapter 771, along with the commensurate allocation of the above described funds, shall reflect implementation consistent with the following four [ three ] major strategic plan levels (in order of priority) for [ through ] state fiscal years 2004-2005 [ year 2003 ].

(1) Level I: The equipment, network and database equipment and/or services that provide the essential elements of 9-1-1 service, including the maintenance and replacement of equipment.

(A) Network;

(B) Wireless Phase I;

(C) Database;

(D) Equipment Lease ;

(E) Equipment Purchase [ Language Line ];

(F) Language Line; and [ Equipment maintenance. ]

(G) Equipment Maintenance.

(2) Level II: The activities, equipment, and/or services that provide auxiliary enhancements to the delivery of 9-1-1 calls and [ directly support and enhance 9-1-1 call delivery and data maintenance for ] the level of service provided to the region.

(A) Database Maintenance [ Addressing Maintenance ];

(B) MIS [ Graphic MSAG ];

(C) Mapped ALI [ MIS ];

(D) PSAP Room Prep [ Mapped ALI ];

(E) PSAP Training [ Room Prep ];

(F) [ PSAP Training/ ]Public Education; and

(G) Wireless Phase II.

(3) Level III: The activities, equipment, and/or services that provide auxiliary enhancements to the delivery of 9-1-1 calls and the level of service provided to the region.

(A) Network Diversity;

(B) Training Positions;

(C) Emergency Power;

(D) Recorders;

(E) Pagers;

(F) Maintenance/Repair (ancillary equipment); and [ Ancillary Maintenance & Repair; and ]

(G) Other.

(4) Level IV: Use of Revenue in Certain Counties. The activities, equipment, and/or services that provide auxiliary enhancements to the 9-1-1 system of a county subject to Health & Safety Code Chapter 771 with a population over 700,000, or the county that hast he highest population within an RPC participating in the Commission program to include, but not limited to:

(A) Design of a 9-1-1 System;

(B) Purchase of Equipment;

(C) Maintenance of Equipment; and

(D) Personnel Match.

(e) [ (c) ] New Strategic Plan Levels. Regional strategic plans developed in accordance with Chapter 771, along with the commensurate allocation of the above described funds, shall reflect implementation consistent with the following four [ three ] major strategic plan levels (in order of priority) beginning state appropriations [ fiscal ] year 2006 [ 2004 ].

(1) Level I: The equipment, network and database equipment and/or services that provide the essential elements of 9-1-1 service, including the maintenance and replacement of equipment.

(A) Network;

(B) Wireless [ Phase I ];

(C) Database;

(D) Equipment Lease;

(E) Language Line; and [ Equipment Purchase; ]

(F) Equipment Maintenance. [ Language Line; ]

[ (G) Equipment Maintenance. ]

(2) Level II: The activities, equipment, and/or services that directly support and enhance 9-1-1 call delivery and data maintenance for the level of service provided to the region.

(A) Database [ Addressing ] Maintenance;

(B) MIS;

(C) Mapped ALI;

(D) PSAP Room Prep;

(E) PSAP Training; and

(F) Public Education . [ ; and ]

[ (G) Wireless Phase II. ]

(3) Level III: The activities, equipment, and/or services that provide auxiliary enhancements to the delivery of 9-1-1 calls and the level of service provided to the region.

(A) Network Diversity;

(B) PSAP Supplies; and [ Training Positions; ]

[ (C) Emergency Power; ]

[ (D) Recorders; ]

[ (E) Pagers; ]

(C) [ (F) ] Ancillary Maintenance & Repair . [ ; and ]

[ (G) Other. ]

(4) Level IV: Use of Revenue in Certain Counties. The activities, equipment, and/or services that provide auxiliary enhancements to the 9-1-1 system of a county subject to Health & Safety Code Chapter 771 with a population over 700,000, or the county that has the highest population within an RPC participating in the Commission program to include, but not limited to:

(A) Design of a 9-1-1 System;

(B) Purchase of Equipment;

(C) Maintenance of Equipment; and

(D) Personnel match.

(f) [ (d) ] Strategic Plans. Regional strategic plans developed in compliance with Chapter 771 shall include a strategic plan that projects financial operating information [ regional 9-1-1 service costs, ] at least two years into the future; and strategic planning information [ program goals and strategies ] at least five years into the future.

(1) The Commission shall establish the format of strategic plans for the sake of identifying overall statewide requirements in its implementation.

[(2) Strategic plans shall be reviewed and amended, as appropriate, on a biennial basis.]

[(3) Each biennial review and update of strategic plans shall reflect a reconciliation of all actual implementation costs by component incurred for the year involved against projected strategic plan costs and revenues.]

(2) [ (4) ] Strategic plans shall be consistent with the four [ three ] major implementation priority levels identified above[ , in subsection (b) (1), (2) and (3), of this section ] and with all applicable Commission policies and rules.

(3) [ (5) ] A RPC [ regional planning commission ] shall submit financial [ and performance ] reports at least quarterly on a schedule to be established by the Commission. The financial report shall identify actual implementation costs by county, strategic plan priority level, and component. [ The performance report shall be submitted along with each financial report requesting 9-1-1 funds and shall reflect the progress of implementing the region's strategic plan, including the status of equipment, services and program deliverables, in a format to be determined by the Commission. ]

(4) A RPC shall submit performance reports at least quarterly on a schedule to be established by the Commission. The performance report shall reflect the progress of implementing the region's strategic plan, including the status of equipment, services and program deliverables, in a format to be determined by the Commission.

(g) [ (e) ] Amendments to Regional Strategic Plans.

(1) A regional planning commission RPC may make changes to its approved regional strategic plan to accommodate unanticipated requirements and/or to prevent disruption of its implementation schedule, contingent upon compliance with all Commission policies and procedures. Examples of occasions when an amendment must be submitted to the Commission include, but are not limited to:

(A) Requests for approval of items under Commission Rule 251.3, Use of Revenue in Certain Counties; [ The changes do not require additional service fees or equalization surcharge funds; and ]

(B) Requests to shift budget authority from the Administrative budget to the Program budget, and vice versa; [ The changes are consistent with all Commission policies and procedures. ]

(C) Requests to increase the total percentage of staff time charged to the 9-1-1 program (FTE), when the increase exceeds the total amount of time charged for all personnel funded with 9-1-1 funds in the current approved plan;

(D) Requests to add a call-taking position at a PSAP when the total number of call-taking positions for the region would increase;

(E) Requests for exceptions to Commission policy;

(F) Requests for additional funds; and

(G) As required by other Commission rule, or upon a request from the Commission.

(2) Requests for amendments [ Changes made ] to the regional plan shall [ must ] be submitted [ reported ] in writing to the Commission no more than twice a year on a schedule to be established by the Commission. The documentation required for changes will be an amended budget, narrative, related worksheets and a letter indicating executive approval of the amendment according to Commission policy.

(3) Emergency situations requiring amendments to regional plans that require additional funding may be presented to the Commission for review and consideration contingent upon the availability of such funds within level priorities as established by the Commission.

(h) [ (f) ] Allocation of Revenue.

(1) Service Fee allocation - Consistent with §771.056 (d), and §771.078 the Commission shall allocate, by contract, service fee revenue to RPCs [ regional planning commissions ] contingent on the availability of appropriated funds.

(2) Equalization Surcharge Funds

(A) Within the context of §771.056(d), the Commission shall consider any revenue insufficiencies to represent need for equalization surcharge funding support.

(B) Consistent with this rule, the Commission shall allocate, by agreement, equalization surcharge funds and service fees to RPCs [ regional planning commissions ] based upon statewide strategic plan contingent on the availability of appropriated funds over a two-year period.

(C) The Commission may allocate equalization surcharge to an emergency communication (District) [ district ] based on District [ district ] requests and availability of appropriated funds.

(D) Equalization surcharge funds shall be allocated first to eligible recipients requiring such funds for administrative budgetary purposes, followed by Level I, II, and III activities in that order.

(E) If sufficient equalization surcharge funds are not available to fund all RPC [ regional planning commission ] strategic plan and District [ district ] requests, funds shall be allocated to provide a consistent level of 9-1-1 service throughout the State of Texas in accordance with the priority levels described. Such allocation methods may include, but are not limited to, one or more of the following:

(i) In reverse order of priority, reducing the number of priority level components supported with equalization surcharge funds;

(ii) Requesting that regional strategic plans be adjusted to allow for more implementation time as appropriate; and/or

(iii) In order of priority, proportionally allocating available funds among requesting agencies.

(F) The Commission may elect to hold a balance of equalization surcharge funds in reserve for emergencies and other contingencies.

(i) [ (g) ] Funding Parameters. The Commission will look favorably on plan amendments for tandem and/or database service arrangements and ancillary equipment that will improve the effectiveness and reliability of 9-1-1 call delivery systems. This will include the following when the equipment is for 9-1-1 call delivery: surge protection devices, uninterrupted power source (UPS), power backup, voice recorders, paging systems for 9-1-1 call delivery, security devices, and other back-up communication services. Regions shall refer to the strategic planning guidelines for instructions as to the appropriate budget line item to which the costs for purchase and maintenance of these items should be assigned.

(1) Paging Systems. Funding for the paging systems may be approved when such systems are the most effective means of 9-1-1 call delivery and they do not replace other paging or radio alerting systems. Funding for paging will be limited to systems, where alternative systems or the systems now in use cause significant delay in 9-1-1 call delivery and where existing radio systems can be modified to accommodate paging. Funding for pagers (receivers) will be limited to three, providing pagers to only necessary core responders within an organization (e.g., in a 15-member volunteer emergency medical group, only the on-call ambulance driver and one or two attendants would be furnished pagers).

(2) Voice Recording Equipment. Voice loggers may be approved when the primary use of the equipment is in support of the 9-1-1 call-taking and call-delivery function. Extra capacity on such systems may be used for other public safety functions (such as dispatch); however, 9-1-1 funding will not be authorized for systems whose capacity clearly exceed actual or anticipated 9-1-1 requirements. Shared funding of larger systems to accommodate both a 9-1-1 PSAP and a PSAP operating agency's other needs will be considered on a case-by-case basis. Other considerations include:

(A) The Commission will normally fund voice recording capability in a PSAP to record the conversation on each answering position used to answer emergency calls on a regular basis. (This means one recording channel per 9-1-1 answering position instead of one channel per incoming line.)

(B) The Commission will also fund recording capability to record the transfer of an emergency call from the PSAP first answering the call to the agency that is responsible for providing the required emergency services. This recording capability will be limited to the minimum amount required to record the transfer of the caller and relaying of information to the service provider.

(C) The Commission will fund the purchase of voice recorders as justified, to record 9-1-1 call delivery. Call volumes requiring recording in excess of 90 minutes per day will normally be required to justify larger systems.

(D) The funding of recording devices to transfer information from another recorder will be approved only upon specific justification of need.

(E) Funding for search capability for recorders will be limited to the ability to locate an event by date and time.

(F) The Commission will not normally fund the purchase of both voice logging recorders and instant playback recorders in the same location.

(G) When the operator of a 9-1-1 PSAP and the providers of emergency services desire to use the same recording equipment funded by regional strategic plan [ Regional Strategic Plan ], the following guidelines will apply to determine the amount to be funded by the Commission:

(i) When the minimum size of recorder that can be purchased to serve the PSAP provides more channels than are needed by the PSAP to record the delivery of 9-1-1 calls, the other agency may use the extra channels and all funding will be provided by the Commission.

(ii) When the PSAP requires a given size of recording equipment, and the other agency requires additional channels, the Commission will fund the size of recording equipment needed to record only the delivery of 9-1-1 calls, and the other agency will fund all additional equipment.

(iii) When the recording requirements of the other agency requires additional features or capabilities than would be required by the PSAP alone, the Commission will fund the equivalent amount of the system needed to serve the 9-1-1 functions of the PSAP alone. For instance, if the PSAP could use a recording system to record the delivery of 9-1-1 calls, but another agency needs to record a radio channel that requires the capacity of a larger recorder, the Commission will fund the equivalent cost of the smaller system.

(H) To assist the Commission in reviewing and approving requests for funding for voice recording devices for 9-1-1 call delivery, requests for funding should include a worksheet, provided by the Commission, for each PSAP location.

(I) In reviewing requests for recording systems, the Commission will award funding, when justified, for the actual costs of basic recording systems not to exceed $10,000 on 4-channel or equivalent systems, and not to exceed $20,000 on up to 10-channel or equivalent recording systems. Requests for any other recording systems will require separate approval by the Commission.

(J) The Commission will consider funding of recording capabilities greater than those suggested by the guidelines when sufficient justification is provided as part of a regional strategic plan [ Regional Strategic Plan ].

(j) [ (h) ] Emergency Power Equipment. Each PSAP location should be evaluated by the RPC to determine if an emergency power system is required to insure the ability to answer 9-1-1 calls in the event that the standard power supply is interrupted. A PSAP that receives a relatively small number of emergency calls per day may be able to provide acceptable service without the availability of ANI or ALI for short periods of time. If the same PSAP is located in a location that is subject to prolonged power outages, it may need emergency power sources. Other considerations include:

(1) Where conditions exist that indicate a need for emergency power systems to support 9-1-1 call delivery, UPS should be considered as the emergency power system. Emergency generators (power backup) should be approved only in locations with a documented history of or potential for extended interruptions of commercial power supplies. Generally, 9-1-1 funding will not be used to provide both a generator and UPS. At least 75 percent of the capacity of any UPS system or generator funded should directly support an existing (or planned) 9-1-1 system.

(2) Each request for UPS must include a worksheet showing the calculations used to determine the system size and batteries required. This worksheet must identify all equipment to be powered and the operating voltage and current drain of each piece of equipment. The request for UPS must identify the load capacity of the system requested and the length of time the batteries will operate the PSAP 9-1-1 equipment. The request should also indicate whether the 9-1-1 equipment has any built-in UPS capability.

(3) The length of time that a UPS battery will be required to provide emergency power is a major factor in determining the cost of the UPS system. Each request for UPS must provide information justifying the size of the batteries requested. Information concerning the history of power failures at the PSAP location and the average time to restore power should be obtained from the local power company.

(4) If the history of power failures, or the expected restoration time, is more than can be economically justified for UPS batteries, an emergency generator can be considered. Any request for an emergency generator, in addition to a UPS, shall include a comparison of the cost of a UPS with sufficient batteries to the cost of the combination of the UPS and an emergency generator.

(5) There may be circumstances that justify the installation of an emergency generator (backup power), in addition to an UPS, as the primary system for a PSAP location. In these cases, the request for the emergency generator must include an explanation and comparison of the relevant costs.

(6) When the operator of a 9-1-1 PSAP and the providers of emergency services desire to share the emergency power system funded by the Commission, the following guidelines will apply to determine the amount to be funded by the Commission:

(A) When the minimum size of emergency power system that can be purchased to serve the PSAP provides more capacity than is needed by the PSAP, the other agency may use the extra capacity and all funding will be provided by the Commission.

(B) When the PSAP requires a given size of emergency power system, and the other agency requires additional capacity, the Commission will fund the size of emergency power equipment needed to supply the PSAP alone and the other agency will fund all additional capacity.

(7) Funding may be approved for surge protection devices when they are used for protection of 9-1-1 specific electronic equipment. Documented justification must be provided.

[ (i) Definitions. The following words and terms when used in this section, shall have the following meanings, unless the context clearly indicates otherwise. ]

[ (1) 9-1-1 Call Delivery--Delivery of a 9-1-1 call to the agency responsible for providing the emergency service required. ]

[ (2) 9-1-1 Funds--Funds assessed and disbursed in accordance with Chapter 771 of the Texas Health and Safety Code. ]

[ (3) Emergency Communications District--A public agency or group of public agencies acting jointly that provided 9-1-1 service before September 1, 1987, or that had voted or contracted before that date to provide that service; or a district created under Health and Safety Code, Chapter 772, Subchapter B, C, or D. ]

[ (4) Paging Systems--A radio system capable of transmitting tone, digital, and/or voice signals to small receiving devices designed to be carried by an individual. ]

[ (5) Power Backup--Power provided by a generator in the event regular utility services are interrupted. ]

[ (6) Recorders--Devices that capture and retain sound, including, but not limited to the following: ]

[ (A) Voice Loggers--A device that records sound on a permanent source for later review. ]

[ (B) Instant Recall Recorder--A device that records and temporarily stores calls for immediate review. ]

[ (7) Regional Strategic Plan--Each regional planning commission shall develop and plan for the establishment and operation of 9-1-1 service throughout the region that the regional planning commission serves. The service must meet the standards established by the Commission. ]

[ (8) Regional Planning Commission (RPC)--A commission established under Local Government Code, Chapter 391, also referred to as a regional council of governments (COG), or simply, a regional council. ]

[ (9) Security Devices--Devices whose use is specific to the protection of 9-1-1 systems from intentional damage. ]

[ (10) Strategic Plan--As part of a regional strategic plan, a document identifying 9-1-1 equipment and related activity, by strategic plan component, required to support planned levels of 9-1-1 service within a defined area of the state. The strategic plan shall cover a two year financial planning period and a five year plan outlining regional goals and strategies, and specifically projects 9-1-1 implementation costs and revenues associated with the above including equalization surcharge requirements. ]

[ (A) Strategic Plan Component--Within a 9-1-1 implementation priority level, a category of 9-1-1 activity and/or equipment generally associated with 9-1-1 implementation cost. ]

[ (B) Strategic Plan Level--A Commission established statewide implementation priority generally associated with a level of 9-1-1 service - e.g., Automatic Number Identification, ANI. ]

[ (11) Surge Protection Devices--Devices designed to protect sensitive electronic equipment by preventing excessive electrical power from reaching and damaging such equipment. ]

[ (12) Uninterrupted Power Source (UPS)--Equipment that is designed to provide a constant power source for electronic systems. Capable of operating independently, for a designated period of time, should public or emergency electrical power sources fail. ]

This agency hereby certifies that the proposal has been reviewed by legal counsel and found to be within the agency's legal authority to adopt.

Filed with the Office of the Secretary of State on July 5, 2004.

TRD-200404383

Paul Mallett

Executive Director

Commission on State Emergency Communications

Earliest possible date of adoption: August 15, 2004

For further information, please call: (512) 305-6933


1 TAC §251.10

The Commission on State Emergency Communications (CSEC) proposes an amendment to §251.10, concerning proposed guidelines for implementing wireless E9-1-1 services funded with 9-1-1 funds.

Definitions have been replaced with a reference to CSEC proposed new §251.14, General Provisions and Definitions.

Subsection (b) has been revised for consistency of language and format with other current CSEC rules.

Subsection (c) has been revised for consistency of language and format with other current CSEC rules.

The requirement for CSEC to solicit WSP reasonable costs proposals simultaneously with the requested technical information has been removed from subsection (c)(1).

A provision for extension of Phase I implementation deadlines by agreement has been added to subsection (c)(2). A statement has been added in this section referring to the FCC rule section that requires the 6-month deadline for implementation regardless of whether a carrier cost recovery mechanism is in place.

Subsection (c)(2)(F) has been added in order to establish that an RPC's initial Phase I request is prospective in nature and applicable when a WSP extends its service area into a new county within the RPC.

Subsection (c)(3) has been revised to remove Phase II implementation instructions to RPCs. These instructions shall be provided to the RPCs in a Program Policy Statement (PPS), to be presented to the Commission at the July 17, 2004 meeting.

Specific methods of data delivery in subparagraphs (A) - (C) are removed from subsection (c)(6); it is not necessary to prescribe specific network solutions now that Wireless E9-1-1 is no longer in its infancy. CSEC will continue to review technical plans for data delivery under subsection (c)(1).

A Class of Service, "WPH2," is established in subsection (c)(7).

The requirement for strategic plan amendments in subsection (c)(9)(E) has been removed. Instructions for the method and format for RPC submission of testing documentation will be provided in a Program Policy Statement (PPS), to be presented to the Commission at the July 17, 2004 meeting.

Subsection (c)(14) has been removed for consistency with current CSEC rule and policy.

Paul Mallett, Executive Director, has determined that for the first five-year period the amendment is in effect there will be no fiscal implications for state or local government as a result of enforcing or administering the amended section.

Mr. Mallett also has determined that for each year of the first five years the amendment is in effect, the public benefit anticipated as a result of enforcing the amended section will be improved system for funds allocation and implementation levels for the 9-1-1 program statewide. No historical data is available, however, there appears to be no direct impact on small or large businesses. There is no anticipated economic cost to persons who are required to comply with the amendment as proposed. There is no anticipated local employment impact as a result of enforcing the amended section.

Comments on the amendment may be submitted in writing within 30 days after publication of the proposal in the Texas Register to Paul Mallett, Executive Director, Commission on State Emergency Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701-3942.

The amendment is proposed pursuant to the Texas Health and Safety Code, Chapter 771, §§771.051, 771.071, 771.0711, 771.072, and 771.075; and Texas Administrative Code, Title 1, Part 12, Chapter 251, Regional Plan--Standards, which provide the Commission on State Emergency Communications with the authority to plan, develop, fund, and provide provisions for the enhancement of effective and efficient 9-1-1 service.

No other code, article, or statute is affected by this amendment.

§251.10.Guidelines for Implementing Wireless E9-1-1 Service.

(a) Definitions. Unless the context clearly indicates otherwise, terms contained in this rule are defined as shown in §251.14 of this title (relating to General Provisions and Definitions).

[(a) Definitions. When used in this rule, the following words and terms shall have the meanings identified in this section, unless the context and use of the word or terms clearly indicates otherwise:]

[(1) 9-1-1 Database Record--A physical record, which includes the telephone subscriber information to include the caller's telephone number, related locational information, and class of service, and conforms to NENA adopted database standards.]

[(2) 9-1-1 Funds--Funds assessed and disbursed in accordance with the Texas Health and Safety Code, Chapter 771 but the term does not include wireless 9-1-1 emergency service fees not deposited in the 9-1-1 Services Fee Fund.]

[(3) 9-1-1 Equipment--Capital equipment acquired partially or in whole with 9-1-1 funds and designed to support and/or facilitate the delivery of an emergency 9-1-1 call to an appropriate emergency response agency.]

[(4) 9-1-1 Governmental Entity--An RPC or District, as defined in Texas Health and Safety Code Chapter 771.001, and Chapter 772, Subchapter B, C, D, or F that administers the provisioning of 9-1-1 service.]

[(5) 9-1-1 Governmental Entity Jurisdiction--As defined in applicable law, Texas Health and Safety Code Chapters 771 and 772, the geographic coverage area in which a 9-1-1 Governmental Entity provides emergency 9-1-1 service.]

[(6) 9-1-1 Operator--The PSAP operator receiving 9-1-1 calls.]

[(7) 9-1-1 Network Provider--The current operator of the selective router/switching that provides the interface to the PSAP for 9-1-1 service.]

[(8) Automatic Location Identification (ALI) Database--A computer database used to update the Call Back Number information of wireless end users and the Cell Site/Sector information for Phase I call delivery, as well as the X, Y coordinates for longitude and latitude for Phase II call delivery.]

[(9) Call Associated Signaling (CAS)--A method for delivery of the mobile directory number (MDN) of the calling party plus the emergency service routing digits (ESRD) from the wireless network through the 9-1-1 selective router to the PSAP. The 20 digits of data delivered are sent either over Feature Group D (FG-D) or ISUP from the wireless switch to the 9-1-1 router. From the router to the PSAP, the 20-digit stream is delivered using either Enhanced Multi-Frequency (EMF) or ISDN connections.]

[(10) Call Back Number--The mobile directory number (MDN) of a Wireless End User who has made a 9-1-1 call, which usually can be used by the PSAP to call back the Wireless End User if a 9-1-1 call is disconnected. In certain situations, the MDN forwarded to the PSAPs may not provide the PSAP with information necessary to call back the Wireless End User making the 9-1-1 call, including, but not limited to, situations affected by illegal use of Service (such as fraud, cloning, and tumbling) and uninitialized handsets and non-authenticated handsets.]

[(11) Cell Site--A radio base station in the WSP Wireless Network that receives and transmits wireless communications initiated by or terminated to a wireless handset, and links such telecommunications to the WSP's network.]

[(12) Cell Sector--An area, geographically defined by WSP (according to WSP's own radio frequency coverage data), and consisting of a certain portion of all of the total coverage area of a Cell Site.]

[(13) Cell Site/Sector Information--Information that indicates, to the receiver of the information, the location of the Cell Site receiving a 9-1-1 call initiated by a Wireless End User, and which may also include additional information regarding a Cell Sector.]

[(14) Cell Sector Identifier--The unique numerical designation given to a particular Cell Sector that identifies that Cell Sector.]

[(15) Class of Service--A standard acronym, code or abbreviation of the classification of telephone service of the Wireless End User, such as WRLS (wireless), that is delivered to the PSAP CPE.]

[(16) Digital Map--A computer generated and stored data set based on a coordinate system, which includes geographical and attribute information pertaining to a defined location. A digital map includes street name and locational information, data sets related to emergency service provider boundaries, as well as other associated data.]

[(17) Emergency Communication District (District)--A public agency or group of public agencies acting jointly that provided 9-1-1 service before September 1, 1987, or that had voted or contracted before that date to provide that service; or a district created under Texas Health and Safety Code, Chapter 772, Subchapter B, C, D, or F.]

[(18) Emergency Service Number (ESN)--A number stored by the selective router/switch used to route a call to a particular PSAP.]

[(19) Emergency Service Routing Digits (ESRD)--As defined in J-Std-034, an ESRD is a digit string that uniquely identifies a base station, cell sector, or sector. This number may also be a network routable number (but not necessarily a dialable number).]

[(20) ESRK--Emergency Service Routing Key (ESRK) is a 10-digit routable, but not necessarily dialable, number translated from a cell sector identifier at the SCP that is used by the selective router to route wireless E9-1-1 calls to the appropriate PSAP. The ESRK is also the search-key for the mating of data that is provided to a PSAP by different paths, such as via the voice path and ALI data path. In daily use, the term ESRK is used to distinguish operational environments where the routing digits are assigned on a per destination PSAP basis as opposed to a per origination cell sector basis, which is the strict technical definition of an ESRD.]

[(21) FCC--The Federal Communications Commission.]

[(22) FCC Order--The Federal Communications Commission Report and Order and Further Notice of Proposed Rulemaking in CC Docket No. 94-102, released July 26, 1996, and as amended by subsequent decisions.]

[(23) Host ALI Records--Templates from the ALI Database that identify the Cell Site location and the Call Back Number of the Wireless End User making a 9-1-1 call.]

[(24) Hybrid CAS/NCAS--This method for wireless E9-1-1 call delivery uses a combination of CAS and NCAS techniques to deliver the location and call back numbers to a PSAP. The MSC sends the location and call back information to a selective router using the standard CAS interface defined in J-Std-034. The selective router then uses an NCAS approach to deliver the information to a PSAP. That is, the selective router sends the location and call back information to the wireline emergency services database and the caller's call back number, or MDN, to the PSAP. The MDN is then used as a key to retrieve the cell/tower information for PSAP display.]

[(25) J-Std-034--A standard, jointly developed by the Telecommunications Industry Association (TIA) and the Alliance for Telecommunications Industry Solutions (ATIS), to provide the delta changes necessary to various existing standards to accommodate the Phase I requirements. This standard identifies that the interconnection between the mobile switching center (MSC) and the 9-1-1 selective router/switch is via:]

[(A) an adaptation of the Feature Group-D Multi Frequency (FG-D protocol), or]

[(B) the use of an enhancement to the Integrated Services Digital Network User Part (ISUP) Initial Address Message (IAM) protocol. In this protocol, the caller's location is provided as a ten-digit number referred to as the emergency services routing digits (ESRDs). The protocol NENA-03-002, Recommendation for the Implementation of Enhanced Multi Frequency (MF) Signaling, E9-1-1 Tandem to PSAP, is the corollary of J-Std-034 FG-D protocol.]

[(26) J-Std-036--A standard, jointly developed by the Telecommunications Industry Association (TIA) and the Alliance for Telecommunications Industry Solutions (ATIS), that defines standards for E9-1-1 service relating to CAS, NCAS wireless E9-1-1 solutions, and to make provision for introduction of location determination technology for Phase II delivery of wireless E9-1-1 calls. Additional proposed solutions such as Hybrid are not referenced. Standards include, but are not limited to, required data elements, and signaling protocols. J-Std-034 addresses E9-1-1 Phase I, and J-Std-036 addresses E9-1-1 Phase II.]

[(27) Mobile Directory Number (MDN)--A 10-digit dialable directory number used to call a Wireless Handset.]

[(28) Mobile Switching Center (MSC)--A switch that provides stored program control for wireless call processing.]

[(29) National Emergency Number Association (NENA).]

[(30) NENA 02-010--A standard set of formats and protocols for the Automatic Location Identification (ALI) data exchange between service providers and Enhanced 9-1-1 systems, developed by the NENA Data Standards Subcommittee.]

[(31) NENA 03-002--A standard, or technical reference, developed by the NENA Network Technical Committee, to provide recommendations for the implementation of Enhanced Multi Frequency (MF) Signaling, E9-1-1 Tandem to PSAP. The J-Std-034 FG-D protocol, referenced in paragraph (25) of this subsection, is the corollary protocol of NENA 03-002.]

[(32) Non-Callpath Associated Signaling (NCAS)--This method for wireless E9-1-1 call delivery delivers routing digits over existing signaling protocol, including commonly applied CAMA trunking into and out of selective routers or SS7 into selective routers. The voice call is set up using the existing interconnection method that the wireline company uses from an end office to the router and from the router to the PSAP. The ANI delivered with the voice call is an emergency service routing key (ESRK), not a MDN. Where SS7 signaling (or other facility with 20-digit signaling capability) is in place, the MDN as well as the ESRK may be delivered over the voice path. All data, including the MDN and cell sector that receives the call, is delivered to the PSAP via the data path within the ALI record.]

[(33) Phase I E9-1-1 Service--The service by which the WSP delivers to the designated PSAP the Wireless End User's call back number and Cell Site/Sector information when a wireless end user has made a 9-1-1 call, as contracted by the 9-1-1 Governmental Entity.]

[(34) Phase II E9-1-1 Service--The service by which the WSP delivers to the designated PSAP the Wireless End User's call back number, Cell Site/Sector information, as well as X, Y (longitude, latitude) coordinates to the accuracy standards set forth in the FCC Order.]

[(35) Phase I E9-1-1 Service Area(s)--Those geographic portions of a 9-1-1 Governmental Entity Jurisdiction in which WSP is licensed to provide Service. Collectively, all such geographic portions of the 9-1-1 Governmental Entity's Jurisdiction subject to this rule shall be referred to herein as the "Phase I E9-1-1 Service Areas."]

[(36) Regional Planning Commission (RPC)--A commission established under Local Government Code, Chapter 391, also referred to as a council of governments (COG).]

[(37) Regional Strategic Plans--Regional plans developed in compliance with Chapter 771 shall include a strategic plan that projects regional 9-1-1 service costs, and service fee and other non-equalization surcharge revenues at least five years into the future, beginning September 1, 1994. Within the context of Section 771.056(d), the Commission on State Emergency Communications (CSEC) shall consider any revenue insufficiencies to represent need for equalization surcharge funding support.]

[(38) Public Safety Answering Point (PSAP)--A 24-hour communications facility established as an answering location for 9-1-1 calls originating within a given service area, as further defined in applicable law Texas Health and Safety Code Chapters 771 and 772.]

[(39) Service Control Point (SCP)--A centralized database system used for, among other things, wireless Phase I E9-1-1 Service applications. It specifies the routing of 9-1-1 calls from the Cell Site to the PSAP. This hardware device contains special software and data that includes all relevant Cell Site locations and Cell Sector Identifiers.]

[(40) Selective Router--A switching office placed in front of a set of PSAPs that allows the networking of 9-1-1 calls based on the ESRD assigned to the call.]

[(41) Standard Wireless E9-1-1 Service Agreement--The standard Phase I and/or Phase II Wireless E9-1-1 Service Agreement, as applicable, provided by the Commission and available on the Commission's web site.]

[(42) Uninitialized Call--Any wireless E9-1-1 call from a wireless handset which, for any reason, has either not had service initiated or authenticated with a legitimate WSP.]

[(43) Vendor--A third party used by either the 9-1-1 Governmental Entity or WSP to provide services.]

[(44) WSP--The named wireless service provider and all its affiliates (collectively referred to as "WSP").]

[(45) WSP Subscribers--Wireless telephone customers who subscribe to the Service of WSP and have a billing address within a 9-1-1 Governmental Entity Jurisdiction.]

[(46) Wireless 9-1-1 Call--A call made by a wireless end user utilizing a WSP wireless network, initiated by dialing "9-1-1" (and, as necessary, pressing the "Send" or analogous transmitting button) on a Wireless Handset.]

[(47) Wireless End User--Any person or entity receiving service on a WSP Wireless System.]

[(48) WSP Wireless System--Those mobile switching facilities, Cell Sites, and other facilities that are used to provide wireless Phase I & II E9-1-1 service.]

(b) Purpose. The purpose of this rule is to establish standards and procedures for regional planning commissions (RPCs) and wireless service providers (WSPs) for the implementation of wireless E9-1-1 services. [ Policy and Procedures. As authorized by the Texas Health and Safety Code, Chapter 771.051, the Commission on State Emergency Communications (Commission) shall develop minimum performance standards for equipment and operation of 9-1-1 service to be followed in developing regional plans, and impose 9-1-1 emergency service fees and equalization surcharges to support the planning, development, and provision of 9-1-1 service throughout the State of Texas. The implementation of such service involves the procurement, installation and operation of equipment, database and network services and facilities designed to either support or facilitate the delivery of an emergency call to an appropriate emergency response agency. As mandated by Chapter 771, Section .0711, of the Texas Health and Safety Code, the CSEC shall impose on each wireless telecommunications connection a 9-1-1 emergency service fee to provide for the automatic number identification and automatic location identification of wireless E9-1-1 calls. Furthermore, the Commission recognizes the rapidly changing telecommunications environment in wireline and wireless services and its impact on 9-1-1 emergency services. Automatic number and location information is crucial data in facilitating the delivery of an emergency call. It is the policy of the Commission that all 9-1-1 emergency calls for service be handled at the highest level of service available. In accordance with this policy, the following policies and procedures shall apply to the procurement, installation, and implementation of wireless E9-1-1 services funded in part or in whole by 9-1-1 funds as that term is defined in this rule. ]

(c) Standards and Procedures. Prior to the Commission considering allocation and expenditure of 9-1-1 funds for implementation of wireless Phase I and/or Phase II wireless E9-1-1 services, [ a RPC or other 9-1-1 Governmental Entity requesting funds from the Commission to provide wireless E9-1-1 service shall meet ] the following applicable requirements listed in paragraphs (1) - (14) [ (15) ] of this subsection shall be met :

(1) Commission Survey and Review--Prior to any wireless E9-1-1 Service implementation in any RPC area, the Commission shall solicit in writing from each WSP within the area a detailed description of its technical approach to implementing Phase I and/or Phase II [ (where applicable); and, the proposed WSP reasonable cost associated with that implementation ]. The Commission will review and evaluate this information and consider its appropriateness for implementation. Upon completion of this process, the Commission will communicate these WSP evaluations to the RPCs[ , ] and notify the RPCs that they may request and implement wireless E9-1-1 service as described in paragraphs (2) - (14) [ (15) ] of this subsection.

(2) Phase I E9-1-1 Implementation--The provisioning for delivery of a caller's mobile directory number and the location of a cell site receiving a 9-1-1 call to the designated PSAP. Implementation of Phase I service must be accomplished within 6-months of written request (unless extended by written agreement between CSEC, RPC, and WSP) or according to the FCC Order. As ordered by the Federal Communications Commission (FCC), a mechanism for WSP cost recovery does not have to be in place before a WSP's obligation to provide E9-1-1 services is triggered. See, FCC Rule 20.18(j). Prior to requesting Phase I wireless E9-1-1 service, the following conditions must be satisfied and demonstrated to the Commission as described in paragraph (14) of this subsection:

(A) The [ the ] RPC requesting service has determined, based on reasonable investigation, that it currently has sufficient funds to cover the costs of receiving and utilizing the wireless E9-1-1 Phase I information;

(B) The PSAP(s) [ the PSAPs ] administered by the RPC is [ are ] capable of receiving and using the data associated with such service or has ordered the necessary equipment and has commitments from its supplier(s) that PSAP(s) [ PSAPs ] will be capable within 6 months of the request to WSP;

(C) Demonstrate [ demonstrate ], as applicable, that it has made a timely request to the 9-1-1 Network Provider and/or ALI Host Database Provider, as applicable and necessary, for any upgrades needed for the PSAP to receive and use the wireless E9-1-1 Phase I information;

(D) The [ that the ] RPC and WSP both accept the roles and responsibilities in the implementation of wireless E9-1-1 service as provided in Attachment 1 of the standard Wireless E9-1-1 Service Agreement;

(E) If the Commission or Commission Staff makes the request to the WSP for Phase I service on behalf of the RPC or approves in writing the RPC's request to the WSP for Phase I service, then the RPC shall be deemed in compliance by the Commission with subparagraphs (A) and (C) of this paragraph for the purposes of this rule.

(F) A WSP expanding its service area with an RPC county shall not require a new request from the RPC; rather, the prior request shall cover all parts of the county within the RPC.

(3) Phase II E9-1-1 Implementation--Provisioning for delivery of a caller's mobile directory number and the caller's location, within or exceeding the level of accuracy required by the FCC, to the designated PSAP. Implementation of Phase II service will be consistent with the FCC Order and with Commission policy. Requests for Phase II service shall be consistent with Commission policy and other applicable requirements . [ Prior to requesting Phase II wireless E9-1-1 service, the following conditions, in addition to those listed in paragraph (2) of this subsection must be satisfied and demonstrated to the Commission as described in paragraph (14) of this subsection: ]

[(A) the RPC requesting service has determined, based on reasonable investigation, that it currently has sufficient funds to cover the costs of receiving and utilizing the wireless E9-1-1 Phase II information;]

[(B) provision for digital base map and graphical display, in conjunction with approved Strategic Plan and Commission §251.7 of this title (relating to Guidelines for Implementing Integrated Services);]

[(C) demonstrate, and provide in writing, that the digital base map and PSAP CPE are capable of displaying the caller's location within a degree of accuracy that meets or exceeds the requirements of the FCC or has ordered the necessary equipment and has commitments from its supplier(s) that the PSAPs will be capable within 6 months of the request to WSP; and]

[(D) demonstrate, as applicable, that it has made a timely request to the 9-1-1 Network Provider and/or ALI Host Database Provider, as applicable and necessary, for any upgrades needed for the PSAP to receive and use the wireless E9-1-1 Phase I information.]

[ (E) If the Commission or Commission Staff makes the request to the WSP for Phase II service on behalf of the RPC or approves in writing the RPC's request to the WSP for Phase II service, then the RPC shall be deemed in compliance by the Commission with subparagraphs (A) and (D) of this paragraphs for purposes of this rule.]

(4) Responsibilities--It shall be the responsibility of the RPC [ 9-1-1 Government Entity ], the WSP and any necessary third party (including, but not limited to, 9-1-1 Network Provider/Local Exchange Carrier, Host ALI Provider, SCP software developers and hardware providers, and other suppliers and manufacturers) to fully cooperate for the successful implementation and provision of Phase I and Phase II E9-1-1 service. These same parties should also expend good faith efforts to make their wireless E9-1-1 solution interoperable with other wireless E9-1-1 solutions, including permitting the proper and seamless transfer of wireless E9-1-1 emergency call information to PSAPs between differing wireless E9-1-1 solutions. The Commission acknowledges that the successful and timely provision of such service is dependent upon the timely and effective performance and cooperative, good faith efforts of all of the parties listed in this section. All parties shall comply with the FCC Order, other FCC guidelines and requirements related to wireless E9-1-1 service, Texas laws and Commission Policies and Rules.

(5) Deployment--Unless otherwise approved by the Commission or Commission Staff as an exception, the RPC and the WSP will agree upon one, or a combination, of the following methods of wireless call delivery listed in subparagraphs (A) - (D) of this paragraph:

(A) Call Associated Signaling (CAS);

(B) Non-Callpath Associated Signaling (NCAS);

(C) Hybrid CAS/NCAS Architecture; and

(D) Exceptions to CAS, NCAS, or Hybrid CAS/NCAS, as in the case of stand alone ALI environments--specific solution should be illustrated and demonstrated prior to execution of contract.

(6) Data Delivery-- Methods [ Unless otherwise approved by the Commission, the RPC and the WSP will agree upon one of the following methods ] for the delivery of necessary voice and data elements shall be evaluated by the Commission as part of the review of the WSP's technical information as described in paragraph (1) of this subsection [ necessary for Phase I E9-1-1 service ]. The RPC and WSP shall provision for redundancy within all methods.

[(A) SS7/ISUP--WSP will deliver the twenty digits of information necessary for Phase I services by sending SS7 signaling messages in ISUP format to the 9-1-1 selective router;]

[(B) Feature Group D-- WSP will deliver the twenty digits of information necessary for completion of Phase I services to the 9-1-1 selective router in the standard format required; and]

[(C) Service Control Point (SCP)--WSP will route all necessary information directly to the RPC's ALI database through an independent service control point.]

(7) Standards--Unless an exception is approved by the Commission, the RPC, the WSP and any third party/vendor, will ensure that all appropriate and applicable industry standards be adhered to in provisioning E9-1-1 wireless service. These standards shall include, but not be limited to:

(A) J-Std 34 and NENA 03-002 for CAS and Hybrid CAS/NCAS deployments;

(B) NENA 02-010 as benchmark data standards. All parties shall cooperate fully in the development and maintenance of all wireless data, such as cell site locations, emergency service routing numbers [ Emergency Service Routing Digits ], selective routing databases, and timely updates of any such data;

(C) Any and all modifications to these standards, currently under development by appropriate standards bodies, for CAS, NCAS, Hybrid CAS/NCAS, and Phase II/LDT deployments. Any such pending standard should be adhered to upon adoption;

(D) The Commission hereby establishes a standard Class of Service (COS) to be used by the RPC's PSAPs and the WSPs to identify calls delivered to the PSAP as WRLS (for wireless Phase I) and WPH2 (for wireless Phase II) [ (wireless), or until a standard is established by NENA ];

(E) Commission §251.4 of this title (relating to Guidelines for the Provisioning of Accessibility Equipment) for provisioning of TTY/TDD equal access consistent with FCC rules and orders;

(F) All applicable standards shall be agreed upon by both parties to the standard Wireless E9-1-1 Service Agreement; and

(G) The Commission may approve exceptions to the above standards upon demonstration by the WSP and the RPC of valid reasons and comparable efficiency and cost.

(8) Reasonable Cost Elements--The Commission will consider that the costs to be incurred by the RPC will be reviewed and approved within the existing Strategic Planning process and provided within CSEC §251.6 of this title (relating to Guidelines for Strategic Plans, Amendments, and Revenue Allocation). The Commission will consider that the reasonable costs incurred by the WSP to be reimbursed by the 9-1-1 Governmental Entity may include the following listed in subparagraphs (A) - (C) of this paragraph:

(A) Trunking--To provide network connectivity between the necessary network elements, the following costs listed in clauses (i) - (iii) of this subparagraph may be allowed:

(i) Dedicated transport from mobile switching center (MSC) to selective router at a rate and quantity no higher than agreed to within the standard Wireless E9-1-1 Service Agreement and as approved as reasonable by the Commission, Commission Staff or Commission rule;

(ii) From mobile switching center (MSC) to service control point (SCP) at a rate and quantity no higher than agreed to within the standard Wireless E9-1-1 Service Agreement and as approved as reasonable by the Commission, Commission Staff or Commission rule; and

(iii) From service control point (SCP) to ALI Database at a rate and quantity no higher than agreed to within the standard Wireless E9-1-1 Service Agreement and as approved as reasonable by the Commission, Commission Staff or Commission rule . [ ; and ]

(B) Database--To provision and deliver the necessary data through the network and to the PSAP for Phase I compliance, the following costs listed in clauses (i) - (ii) of this subparagraph may be allowed:

(i) Non-recurring costs associated with initial emergency service routing digits (ESRD) or emergency service routing keys (ESRK) load into selective router or SCP at a rate and quantity no higher than agreed to within the standard Wireless E9-1-1 Service Agreement and as approved as reasonable by the Commission, Commission Staff, or Commission rule; and

(ii) Monthly recurring costs associated with maintaining ESRD or ESRK data in the selective router or SCP at a rate and quantity no higher than agreed to within the standard Wireless E9-1-1 Service Agreement and as approved as reasonable by the Commission, Commission Staff, or Commission rule.

(C) Comparable Costs--In determining the reasonableness of costs, the Commission or Commission Staff may compare the costs being submitted for recovery by one provider to the costs of other, similarly situated providers.

(9) Testing--The RPC, WSP, local service provider and any third party shall conduct initial and regularly scheduled network, database and equipment testing to ensure the integrity of the existent and proposed wireline/wireless 9-1-1 system operated by the RPC, for any Phase I and/or Phase II wireless E9-1-1 service deployment. These tests shall include, at a minimum:

(A) Network [ network ] connectivity;

(B) Equipment [ equipment ] capabilities of receiving and displaying callback number and cell site/sector information;

(C) Ability [ ability ] to transfer the wireless E9-1-1 call;

(D) Initial [ initial ] implementation field testing of each of a WSP's cell sites routing to the designated PSAP and delivery of accurate call data; and

(E) The [ the ] routing and database delivery ability and accuracy of any new cell sites or maintenance sites, that may be added by a WSP in any particular region. The RPC shall submit the initial testing documentation and findings to the Commission [ within the strategic plan amendment approval process, as provided in CSEC §251.6 of this title, and ] as established through Commission wireless testing policies and procedures that comply with and supplement FCC guidelines. The RPC shall maintain documentation of initial, maintenance and regularly scheduled testing and notify the Commission of any on-going, negative outcomes.

(10) Fair and Equitable Provisioning of Wireless E9-1-1 Service--The RPC, WSP, local service provider, and any relevant third party shall provision E9-1-1 service in the RPC region as to achieve a consistent level of service to WSP End Users that is in compliance with applicable federal and state laws and rules and applicable industry standards.

(11) Uninitialized Calls--Must be passed through the wireless 9-1-1 network and uniformly identified to the PSAP, in accordance with rules and procedures established by the FCC.

(12) Third Party Contracts--Any and all subcontracts between WSP and third party vendors, for the deployment of Phase I & II wireless E9-1-1 service deployments, shall adhere to the primary contract as executed between RPC and WSP, and the applicable FCC Orders, Guidelines and Rules.

(13) Proposals for Wireless E9-1-1 Service--All proposals by WSPs for wireless 9-1-1 service should be presented to the RPC in writing and shall include a complete description of network, database, equipment display requirements, training and accessibility elements. Such proposals should include detailed cost information, as well as technical solutions, network diagrams, documented wireless 9-1-1 call set-up times, deployment plans and timelines, specific work plans, WSP network contingency and disaster recovery plans, escalation lists, trouble call response times, as well as any other information required by the RPC. Unless otherwise confidential by law, all information provided to the RPC becomes a matter of public record and is subject to the Texas Public Information Act.

[(14) Strategic Plan Amendment Review and Approval Process--Upon demonstration of compliance with paragraphs (2)(A) and (3)(B) of this subsection and prior to executing a standardized Wireless E9-1-1 Service Agreement, the RPC shall submit such proposals, as described in paragraph (13) of this subsection, to the Commission for approval, via the strategic plan review and/or amendment process described in §251.6. Strategic Plan amendment requests should include all of the information provided by WSP to RPC, as well as complete information regarding the geographic areas as well as the tandems, exchanges and PSAPs affected by the proposed deployment.]

(14) [ (15) ] Execution of Standardized Wireless E9-1-1 Service Agreement--Upon review and approval by[ , ] the Commission, Commission Staff, or Commission rule, the RPC and WSP shall enter into a standardized Wireless E9-1-1 Service Agreement. The standard agreement shall include all of the information contained in the proposal and amendments reviewed and approved by the Commission. Commission staff shall review all such agreements before they are executed, amended, or renewed. RPC shall provide the Commission a copy of all fully executed agreements.

This agency hereby certifies that the proposal has been reviewed by legal counsel and found to be within the agency's legal authority to adopt.

Filed with the Office of the Secretary of State on July 5, 2004.

TRD-200404384

Paul Mallett

Executive Director

Commission on State Emergency Communications

Earliest possible date of adoption: August 15, 2004

For further information, please call: (512) 305-6933


1 TAC §251.14

The Commission on State Emergency Communications (CSEC) proposes new §251.14, concerning general provisions and definitions.

The proposed new section contains all definitions to words and terms used in the other rules within Chapter 251. This consolidation of provisions and definitions helps reduce unnecessary duplication and ensures consistency of definitions.

Paul Mallett, Executive Director, has determined that for the first five-year period the new section is in effect there will be no fiscal implications for state or local government as a result of enforcing or administering the section.

Mr. Mallett has also determined that for each year of the first five years the new section is to be in effect, the public benefit anticipated as a result of enforcing the section will be greater level of 9-1-1 call delivery systems and service in 9-1-1 program areas that benefit from this section. No historical data is available, however, there appears to be no direct impact on small or large businesses. There is no anticipated economic cost to persons who are required to comply with the new section as proposed. There is no anticipated local employment impact as a result of enforcing the new section.

Comments on the proposed new section may be submitted in writing within 30 days after publication of the proposal in the Texas Register to Paul Mallett, Executive Director, Commission on State Emergency Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701-3942.

The new section is proposed under Health and Safety Code, Chapter 771, §§771.051, 771.055, 771.056, 771.057, 771.071, 771.072, 771.075, and 771.0751, 771.079; and Texas Administrative Code, Title 1, Part 12, Chapter 251, Regional Plan--Standards, which provide the Commission on State Emergency Communications with the authority to plan, develop, fund, and provide provisions for the enhancement of effective and efficient 9-1-1 service.

No other statute, article or code is affected by the proposed new section.

§251.14.General Provisions and Definitions.

(a) Purpose. The Commission on State Emergency Communications (Commission) herein establishes the following general provisions for defining terms utilized within the context of Commission rules. This rule allows for compilation of all technical and 9-1-1 industry related terms used in the rulemaking process.

(b) Definitions. The following words and terms, when used in Commission rules, shall have the following meanings, unless the context clearly indicates otherwise.

(1) 9-1-1 Administrative Entity--A municipality, a county, an emergency communication district (District), a regional planning commission (RPC) or any other political subdivision that provides 9-1-1 administrative services.

(2) 9-1-1 Call Delivery--Delivery of a 9-1-1 call to the agency responsible for providing the emergency service required.

(3) 9-1-1 Call Taking Position--Equipment acquired with 9-1-1 funds to answer the delivery of an emergency 9-1-1 call. The position is defined as the equipment necessary to answer the call, not the associated personnel. A position consists of a device for answering the 9-1-1 calls, a device to display 9-1-1 call information, and the related telephone circuitry and computer and/or router equipment necessary to ensure reliable handling of the 9-1-1 call.

(4) 9-1-1 Database--An organized collection of information, which is typically stored in computer systems that are comprised of fields, records (data), and indexes. In 9-1-1, such databases include master street address guides (MSAG), telephone numbers, emergency service numbers (ESN), and telephone customer records. This information is used for the delivery of location information to a designated public safety answering point (PSAP). Use of the 9-1-1 database must be authorized by the Commission and RPC. The database is developed and maintained by the local government agency and/or the RPC as described within the regional strategic plan in accordance with §251.9 of this title (relating to Guidelines for Database Maintenance Funds).

(5) 9-1-1 Database Record--A set of data elements, populated by a telecommunications service provider, edited and stored by the 9-1-1 database services provider, which includes the necessary callback, location, and telecommunications service provider information required for enhanced 9-1-1 (ALI), Wireless Phase I, or Wireless Phase II level of 9-1-1 service.

(6) 9-1-1 Equipment and Services--Equipment and services acquired partially or in whole with 9-1-1 funds and designed to support and/or facilitate the delivery of an emergency 9-1-1 wireline or wireless call to an appropriate PSAP, including equipment to maintain the database.

(7) 9-1-1 Funds--Funds assessed and disbursed in accordance with the Texas Health and Safety Code, Chapter 771.

(8) 9-1-1 Governmental Entity--An RPC or District, as defined in Texas Health and Safety Code Chapter 771, §771.001, and Chapter 772, Subchapter B, C, D, or F that administers the provisioning of 9-1-1 service.

(9) 9-1-1 Governmental Entity Jurisdiction--As defined in applicable law, Texas Health and Safety Code Chapter 771 and Chapter 772, the geographic coverage area in which a 9-1-1 Governmental Entity provides emergency 9-1-1 service.

(10) 9-1-1 Network--The dedicated network of equipment, circuits, and controls assembled to establish communication paths to deliver 9-1-1 emergency communications.

(11) 9-1-1 Network Provider--The current operator of the selective router/switching that provides the interface to the public safety answering point (PSAP) for 9-1-1 service.

(12) 9-1-1 Operator--The PSAP operator receiving 9-1-1 calls.

(13) 9-1-1 Program Assets--9-1-1 and Addressing Equipment purchased with 9-1-1 Funds.

(14) 9-1-1 System--The communications infrastructure, equipment, and services assembled to establish, extend, or improve communication paths to deliver voice and/or data necessary for the answering of and response to a 9-1-1 call.

(15) Addressing Completion--A county addressing project that has developed a comprehensive MSAG, assigned street addresses and notified the residents of their 9-1-1 address, provided the MSAG and new or changed address information associated with the particular telephone numbers to the applicable telephone companies, submitted corrected address errors to the telco, and established a maintenance methodology in accordance with §251.9 of this title.

(16) Answering Point--A communications facility established as an answering location to receive the voice and/or data communications necessary for the answering of and response to 9-1-1 calls and other emergencies.

(17) Applicable Law--Includes, but is not limited to, the State Administration of Emergency Communications Act, Chapter 771, Texas Health and Safety Code; Commission rules implementing the Act contained in Title 1, Part 12, Texas Administrative Code; the Uniform Grant Management Standards, Title 1, §§5.151 - 5.165, Texas Administrative Code; the Preservation and Management of Local Government Records Act, Chapter 441, Subchapter J, Texas Government Code; and amendments to the cited statutes and rules. Also referred to as "applicable law and rules."

(18) Automatic Location Identification (ALI)--A system that enables the automatic display at the PSAP of the caller's telephone number, the address/location of the telephone, and supplementary emergency services information.

(19) Automatic Number Identification (ANI)--A system that enables the automatic display at the PSAP of the ten-digit number associated with the device from which a 9-1-1 call originates.

(20) Call Associated Signaling (CAS)--A method for delivery of the mobile directory number (MDN) of the calling party plus the emergency service routing digits (ESRD) from the wireless network through the 9-1-1 selective router to the PSAP. The 20 digits of data delivered are sent either over Feature Group D (FG-D) or ISUP from the wireless switch to the 9-1-1 router. From the router to the PSAP, the 20-digit stream is delivered using either Enhanced Multi-Frequency (EMF) or ISDN connections.

(21) Call Back Number--The mobile directory number (MDN) of a Wireless End User who has made a 9-1-1 call, which usually can be used by the PSAP to call back the Wireless End User if a 9-1-1 call is disconnected. In certain situations, the MDN forwarded to the PSAPs may not provide the PSAP with information necessary to call back the Wireless End User making the 9-1-1 call, including, but not limited to, situations affected by illegal use of Service (such as fraud, cloning, and tumbling) and uninitialized handsets and non-authenticated handsets.

(22) Capital Equipment--Items and components whose cost is over $5,000 and have a useful life of at least one year.

(23) Capital Equipment Asset--Items and components whose cost is over $5,000 and which have a useful life of at least one year.

(24) Capital Purchase--A procurement of items, systems, or services that cost is over $5,000 in the aggregate, and that have a useful life of at least one year.

(25) Capital Replacement Cost--The cost of a piece of equipment that was originally identified to be amortized (i.e. the original cost for equipment.)

(26) Cell Sector--An area, geographically defined by WSP (according to WSP's own radio frequency coverage data), and consisting of a certain portion of all of the total coverage area of a Cell Site.

(27) Cell Sector Identifier--The unique numerical designation given to a particular Cell Sector that identifies that Cell Sector.

(28) Cell Site--A radio base station in the WSP Wireless Network that receives and transmits wireless communications initiated by or terminated to a wireless handset, and links such telecommunications to the WSP's network.

(29) Cell Site/Sector Information--Information that indicates, to the receiver of the information, the location of the Cell Site receiving a 9-1-1 call initiated by a Wireless End User, and which may also include additional information regarding a Cell Sector.

(30) Class of Service--A standard acronym, code or abbreviation of the classification of telephone service of the Wireless End User, such as WRLS (wireless), that is delivered to the PSAP CPE.

(31) Commission on State Emergency Communications (CSEC)--Also referred to as the Commission.

(32) Competitive Local Exchange Carrier or Certified Local Exchange Carrier (CLEC)--Another name for a local exchange carrier (LEC) after Congress, in 1996, passed a law to bring competition to local telephone services.

(33) Contingency Routing Plan--Routing scheme to provide for the provision of uninterrupted 9-1-1 service in the event of an incident that requires the temporary rerouting of 9-1-1 calls due to man-made or natural disasters.

(34) Contract for 9-1-1 Services (Contract)--An agreement executed between the regional planning commission (RPC) and the Commission that establishes the responsibilities of each of the parties regarding the use of all 9-1-1 fees, equipment and data.

(35) Controlled Asset--Items and components that have a cost of $5,000 or less and have a useful life of at least one year.

(36) Controlled Equipment--Items and components whose cost is less than $5,000 and have a useful life of at least one year.

(37) Customer Premise Equipment (CPE)--The terminal equipment at a PSAP or secondary answering location.

(38) Database Maintenance Plan--A plan that identifies a cost effective program for the maintenance of addressing in a county. For regional planning commissions (RPC) this plan is part of a regional plan as described by Chapter 771 of the Texas Health and Safety Code.

(39) Digital Map--A computer generated and stored data set based on a coordinate system, which includes geographical and attribute information pertaining to a defined location. A digital map includes street name and location information, data sets related to emergency service provider boundaries, as well as other associated data.

(40) Emergency Communications District (District)--A public agency or group of public agencies acting jointly that provided 9-1-1 service before September 1, 1987, or that had voted or contracted before that date to provide that service; or a District created under Texas Health and Safety Code, Chapter 772, Subchapters B, C, D, or E.

(41) Emergency Notification Services--A service or system that provides local governmental entities the ability to notify citizens of a warning or alert regarding emergency situations which may jeopardize human life or property. Emergency notification services can utilize multiple methods of transmission to include voice technologies via telephone systems; data technologies via facsimile; e-mail, Internet services and paging systems; and broadcast technologies via television, radio, or Internet.

(42) Emergency Service Number (ESN)--A number stored by the selective router/switch used to route a call to a particular PSAP.

(43) Emergency Service Routing Digits (ESRD)--As defined in J-Std-034, an ESRD is a digit string that uniquely identifies a base station, cell sector, or sector. This number may also be a network routable number (but not necessarily a dialable number).

(44) Enhancements--Infrastructure, equipment, personnel and services funded for certain counties as defined in §251.3 of this title (relating to Use of Revenue in Certain Counties), that would not otherwise be approved for allocation of 9-1-1 funds as part of the regional strategic plan.

(45) ESRK--Emergency Service Routing Key (ESRK) is a 10-digit routable, but not necessarily dialable, number translated from a cell sector identifier at the SCP that is used by the selective router to route wireless E9-1-1 calls to the appropriate PSAP. The ESRK is also the search-key for the mating of data that is provided to a PSAP by different paths, such as via the voice path and ALI data path. In daily use, the term ESRK is used to distinguish operational environments where the routing digits are assigned on a per destination PSAP basis as opposed to a per origination cell sector basis, which is the strict technical definition of an ESRD.

(46) FCC--The Federal Communications Commission.

(47) FCC Order--The Federal Communications Commission Report and Order and Further Notice of Proposed Rulemaking in CC Docket No. 94-102, released July 26, 1996, and as amended by subsequent decisions.

(48) Geographic Information System (GIS)--A system of computer hardware, software and procedures used to store, analyze, and display geospatial data and related tabular data in a geographic context to solve complex planning and management problems in a wide variety of applications.

(49) Graphical Display of Location Information--The ability to display a map on a telecommunicator's terminal in response to a 9-1-1 call, or inquiry, that relates to the caller's location. Features may include the display of an address or geographic based coordinate locations, and the ability to zoom, pan and show other related geographical information or features.

(50) Host ALI Records--Templates from the ALI Database that identify the Cell Site location and the Call Back Number of the Wireless End User making a 9-1-1 call.

(51) Hybrid CAS/NCAS--This method for wireless E9-1-1 call delivery uses a combination of CAS and NCAS techniques to deliver the location and call back numbers to a PSAP. The MSC sends the location and call back information to a selective router using the standard CAS interface defined in J-Std-034. The selective router then uses an NCAS approach to deliver the information to a PSAP. That is, the selective router sends the location and call back information to the wireline emergency services database and the caller's call back number, or MDN, to the PSAP. The MDN is then used as a key to retrieve the cell/tower information for PSAP display.

(52) Intangible Assets--Includes items such as labor for PSAP room prep, electrical wiring costs, labor for the assembly of equipment, or any costs for the delay or transfer of equipment.

(53) Integrated Services--Primary or third party computer software applications that have been installed or implemented on an existing 9-1-1 call taking position's workstation that were not designed or intended for the workstation at the time of purchase or not loaded onto the workstation by the equipment vendor when originally installed at the PSAP.

(54) Integrated TDD--The TDD has been incorporated into the CPE equipment.

(55) Interlocal Agreement--A contract cooperatively executed between local governments or other political subdivisions of the state to perform administrative functions or provide services, relating to 9-1-1 telecommunications.

(56) J-Std-034--A standard, jointly developed by the Telecommunications Industry Association (TIA) and the Alliance for Telecommunications Industry Solutions (ATIS), to provide the delta changes necessary to various existing standards to accommodate the Phase I requirements. This standard identifies that the interconnection between the mobile switching center (MSC) and the 9-1-1 selective router/switch is via:

(A) An adaptation of the Feature Group-D Multi Frequency (FG-D protocol), or

(B) The use of an enhancement to the Integrated Services Digital Network User Part (ISUP) Initial Address Message (IAM) protocol. In this protocol, the caller's location is provided as a ten-digit number referred to as the emergency services routing digits (ESRDs). The protocol NENA-03-002, Recommendation for the Implementation of Enhanced Multi Frequency (MF) Signaling, E9-1-1 Tandem to PSAP, is the corollary of J-Std-034 FG-D protocol.

(57) J-Std-036--A standard, jointly developed by the Telecommunications Industry Association (TIA) and the Alliance for Telecommunications Industry Solutions (ATIS), that defines standards for E9-1-1 service relating to CAS, NCAS wireless E9-1-1 solutions, and to make provision for introduction of location determination technology for Phase II delivery of wireless E9-1-1 calls. Additional proposed solutions such as Hybrid are not referenced. Standards include, but are not limited to, required data elements, and signaling protocols. J-Std-034 addresses E9-1-1 Phase I, and J-Std-036 addresses E9-1-1 Phase II.

(58) Local Exchange Carrier (LEC)--A Telecommunications Carrier (TC) under the state/local Public Utilities Act that provides local exchange telecommunications services. Also known as Incumbent Local Exchange Carriers (ILECs), Alternate Local Exchange Carriers (ALECs), Competitive Local Exchange Carriers (CLECs), Competitive Access Providers (CAPs), Certified Local Exchange Carriers (CLECs), and Local Service Providers (LSPs).

(59) Local Government--A county, municipality, public agency, or any other political subdivision that provides, participates in the provision of, or has authority to provide fire-fighting, law enforcement, ambulance, medical, 9-1-1, or other emergency services and/or addressing functions.

(60) Local Monitoring Plan--The RPC schedule for monitoring all interlocal contracts, 9-1-1 funded activities, equipment, PSAPs, and subcontractors.

(61) Local Number Portability (LNP)--A process by which a telephone number may be reassigned from one Local Exchange Carrier to another.

(62) Maintenance--The preservation and upkeep of 9-1-1 equipment in order to insure that it continues to operate and perform at a level comparable to that exhibited at its initial acquisition.

(63) Maintenance Plan--A plan that identifies a cost effective program for the maintenance of 9-1-1 equipment. For regional planning commissions this plan is part of a regional plan as described by Chapter 771 of the Texas Health and Safety Code.

(64) Master Street Addressing Guide (MSAG)--A database maintained by the local government agencies or regional planning commissions which lists all street segments and their associated address information for the purpose of validating and updating telephone number records. An MSAG record consists of: street directional (when applicable); street name; house number low and high ranges; whether the range is odd ranges (O) even (E) or contains both odd and even ranges (B); the associated community name; state; Emergency Service Number (ESN); and telephone exchange. MSAG records will meet NENA standards or a statewide standard as determined by the Commission.

(65) Mobile Directory Number (MDN)--A 10-digit dialable directory number used to call a Wireless Handset.

(66) Mobile Switching Center (MSC)--A switch that provides stored program control for wireless call processing.

(67) NENA--The National Emergency Number Association, a not-for-profit corporation founded to further the national goal of "One Nation, One Number."

(68) NENA 02-010--A standard set of formats and protocols for the Automatic Location Identification (ALI) data exchange between service providers and Enhanced 9-1-1 systems, developed by the NENA Data Standards Subcommittee.

(69) NENA 03-002--A standard, or technical reference, developed by the NENA Network Technical Committee, to provide recommendations for the implementation of Enhanced Multi Frequency (MF) Signaling, E9-1-1 Tandem to PSAP. The J-Std-034 FG-D protocol is the corollary protocol of NENA 03-002.

(70) Non-Callpath Associated Signaling (NCAS)--This method for wireless E9-1-1 call delivery delivers routing digits over existing signaling protocol, including commonly applied CAMA trunking into and out of selective routers or SS7 into selective routers. The voice call is set up using the existing interconnection method that the wireline company uses from an end office to the router and from the router to the PSAP. The ANI delivered with the voice call is an emergency service routing key (ESRK), not a MDN. Where SS7 signaling (or other facility with 20-digit signaling capability) is in place, the MDN as well as the ESRK may be delivered over the voice path. All data, including the MDN and cell sector that receives the call, is delivered to the PSAP via the data path within the ALI record.

(71) Non-Recurring Charge (NRC)--The amount of cost identified as the entire lump sum, or one time, cost for 9-1-1 equipment replacement. The charge may be inclusive of an out right purchase of equipment or the primary cost for the implementation of leased equipment through a major telephone provider.

(72) Paging Systems--A radio system capable of transmitting tone, digital, and/or voice signals to small receiving devices designed to be carried by an individual.

(73) Phase I E9-1-1 Service Area(s)--Those geographic portions of a 9-1-1 Governmental Entity Jurisdiction in which WSP is licensed to provide Service.

(74) Power Backup--Power provided by a generator in the event regular utility services are interrupted.

(75) Private Switch Emergency Service (PS9-1-1)--A service offering which enables either ANI or ALI to be provided to a PSAP when a 9-1-1 call originates from Direct Inward Dialing (DID) stations served by a private switch, e.g., a PBX. PS9-1-1 is offered to governmental entities such as RPCs, Districts, counties, and cities that provide emergency response services.

(76) Public Safety Answering Point (PSAP)--A 24-hour communications facility established as an answering location for 9-1-1 calls originating within a given service area, as further defined in applicable law Texas Health and Safety Code, Chapter 771 and Chapter 772.

(A) Primary PSAP (P-PSAP)--A facility equipped and staffed with the ability to extend, receive, answer, transfer or relay to the appropriate public safety response agencies 9-1-1 calls. The P-PSAP must be in service 24 hours per day, 7 days per week, 365 days per year.

(B) Secondary PSAP (S-PSAP)--A PSAP to which 9-1-1 calls are transferred or relayed from a P-PSAP, which may operate less than 24 hours per day, but which has the ability to extend, receive, answer, transfer or relay 9-1-1 calls. Emergency Operations Centers or other facilities that are used as PSAPs during PSAP failure or overflow situations (such as a training facility) may also be referred to as Secondary PSAPs.

(C) Remote PSAP--Equipment located at an emergency service responder's facility that is capable of conveying call information via printer, fax, or telephone and used as a means of call delivery.

(D) Mobile PSAP--An answering location, usually temporary, for receiving 9-1-1 calls originating within a given service area which is capable of and intended to be easily moved or relocated.

(77) Redundant Equipment and Services--Duplication of components running in parallel to increase reliability.

(78) Regional Planning Commission (RPC)--A commission established under Local Government Code, Chapter 391, also referred to as a regional council of governments.

(79) Regional Strategic Plan--A plan developed by each RPC for the establishment and operation of 9-1-1 service throughout the region that the RPC serves. The service and contents must meet the standards established by the Commission.

(80) Recorders--Devices that capture and retain sound, including but not limited to the following:

(A) Voice Loggers--A device that records sound on a permanent source for later review.

(B) Instant Recall Recorders--A device that records and temporarily stores calls for immediate review.

(81) Security Devices--Devices whose use is specific to the protection of 9-1-1 systems from intentional damage.

(82) Selective Router--A switching office placed in front of a set of PSAPs that allows the networking of 9-1-1 calls based on the ESRD assigned to the call.

(83) Selective Router Tandem (SR)--A switching office placed in front of a set of PSAPs that allows the routing of 9-1-1 calls to the proper PSAP.

(84) Service Control Point (SCP)--A centralized database system used for, among other things, wireless Phase I E9-1-1 Service applications. It specifies the routing of 9-1-1 calls from the Cell Site to the PSAP. This hardware device contains special software and data that includes all relevant Cell Site locations and Cell Sector Identifiers.

(85) Service Provider--A company providing a telephone service or a commercial mobile radio service (CMRS) to a service user.

(86) Stand-Alone TDD--a separate TDD unit that is not integrated into the CPE.

(87) Standard Wireless E9-1-1 Service Agreement--The standard Phase I and/or Phase II Wireless E9-1-1 Service Agreement, as applicable, provided by the Commission and available on the Commission's web site.

(88) Strategic Plan--As part of a regional plan, a document identifying 9-1-1 equipment and related activity, by strategic plan component, required to support plan levels of 9-1-1 service within a defined area of the state. The strategic plan normally covers at least a three year planning period, and specifically projects 9-1-1 implementation costs and revenues associated with the above including equalization surcharge requirements.

(89) Surge Protection Devices--Devices designed to protect sensitive electronic equipment by preventing excessive electrical power from reaching and damaging such equipment.

(90) Tangible Assets--Only those items that are tangible may be considered for capital costs. Tangible assets include, but are not limited to, any capital equipment such as the ANI/ALI Controllers, answering position units, integrated workstations, addressing computers, GIS workstations, plotters, or any other technical piece of equipment.

(91) TDD--the acronym for Telecommunication Device for the Deaf. Other interchangeable acronyms accepted are TTY (Teletypewriter) or TT (Text Telephone).

(92) TDD Detectors--Monitor incoming trunks for TDD tones. Upon detection, a response sequence begins. A built-in recording provides a repeating voice announcement, "TDD Call," to the telecommunicator. A message is sent to the TDD caller (such as "9-1-1 Please Hold"). The telecommunicator then utilizes a TDD to communicate.

(93) Unaddressed County--A county in Texas, which has not completely assigned new addresses and provided all new or changed addresses to telephone companies under a county addressing process.

(94) Uniform Grant Management Standards (UGMS)--As developed by the Governor's Office of Budget, Planning and Policy under the authority of Chapter 783 of the Texas Government Code.

(95) Uninitialized Call--Any wireless E9-1-1 call from a wireless handset which, for any reason, has either not had service initiated or authenticated with a legitimate WSP.

(96) Uninterrupted Power Source (UPS)--Equipment that is designed to provide a constant power source for electronic systems. Capable of operating independently, for a designated period of time, should public or emergency electrical power sources fail.

(97) Useful Life--The period of time that a piece of capital equipment can consistently and acceptably fulfill its' service or functional assignment.

(98) Vendor--A third party used by either the 9-1-1 Governmental Entity or WSP to provide services.

(99) Wireless 9-1-1 Call--A call made by a wireless end user utilizing a WSP wireless network, initiated by dialing "9-1-1" (and, as necessary, pressing the "Send" or analogous transmitting button) on a Wireless Handset.

(100) Wireless E9-1-1 Phase I Service--The service by which the wireless service provider (WSP) delivers to the designated PSAP the wireless end user's call back number and cell site/sector information when a wireless end user has made a 9-1-1 call, as contracted by the 9-1-1 administrative entity.

(101) Wireless E9-1-1 Phase II Service--The service by which the WSP delivers to the designated PSAP the wireless end user's call back number, cell site/sector information, as well as X, Y (longitude, latitude) coordinates to the accuracy standards set forth in the FCC Order.

(102) Wireless Service Provider (WSP)--The wireless service provider and all its affiliates, collectively referred to as "WSP."

(103) WSP Subscribers--Wireless telephone customers who subscribe to the Service of WSP and have a billing address within a 9-1-1 Governmental Entity Jurisdiction.

This agency hereby certifies that the proposal has been reviewed by legal counsel and found to be within the agency's legal authority to adopt.

Filed with the Office of the Secretary of State on July 5, 2004.

TRD-200404386

Paul Mallett

Executive Director

Commission on State Emergency Communications

Earliest possible date of adoption: August 15, 2004

For further information, please call: (512) 305-6933