TITLE 25.HEALTH SERVICES

Part 1. TEXAS DEPARTMENT OF HEALTH

Chapter 40. MEDICAL TRANSPORTATION

The Texas Department of Health (department) adopts amendments to §§40.1, 40.101-40.103, 40.105-40.106, and 40.201, the repeal of §§40.104, 40.301-40.304, 40.401-40.405, 40.501-40.502, 40.601-40.603 and new §40.301 concerning the Medical Transportation Program (MTP). Sections 40.1, 40.101-40.103, 40.105 and 40.201 are adopted with changes to the proposed text as published in the November 22, 2002 issue of the Texas Register (27 TexReg 10882). The amendment to §40.106, new §40.301, and the repeals of §§40.104, 40.301-40.304, 40.401-40.405, 40.501-40.502, and 40.601-40.603 are adopted without changes and those sections will not be republished.

Specifically, the amendments, repeals and new section are required to add new definitions, correct terms, clarify language and delete references to information already contained in contract documents.

An amendment to §40.1 changes the term client(s) to recipient(s), eligible MTP client to prior authorized MTP recipient and individual contractor to individual volunteer contractor, changes references to the Chronically Ill and Disabled Children (CIDC) program to the Children with Special Health Care Needs (CSHCN) program, adds additional definitions, expands on definitions and deletes definitions contained in contract documents.

The amendments to §§40.101-40.103, and 40.105 expand on language, change the term client(s) to recipient(s) and change references to the Chronically Ill and Disabled Children (CIDC) program to the Children with Special Health Care Needs (CSHCN) program, add language pertaining to partial reimbursement or advance funds and clarify services to nursing facilities.

An amendment to §40.106 changes the term client to recipient, changes references to the Chronically Ill and Disabled Children (CIDC) program to the Children with Special Health Care Needs (CSHCN) program, and adds additional requirements not covered by the MTP.

An amendment to §40.201 changes the term client(s) to recipient(s), changes references to the Chronically Ill and Disabled Children (CIDC) program to the Children with Special Health Care Needs (CSHCN) program, clarifies language in that if a service is denied, then the recipient shall be notified in accordance with Medicaid Uniform Fair Hearings Procedures by the MTP and adds an additional requirement to the recipients responsibilities.

New §40.301 pertains to individual volunteer contractors participation requirements and includes language from repealed §40.301.

The department is also making minor changes due to staff comments to clarify the intent and improve the accuracy of the sections.

Change: Concerning §40.1(4), "Texas Medicaid Program's Claims Administrator" has been changed to "Health and Human Services Commission (HHSC) or its designee".

Change: Concerning §40.1(20), the word "health care" has been inserted to clarify the type of providers.

Change: Concerning §40.1(34) and proposed §40.1(37), the hyphen in "prior-authorized" has been removed in order to be consistent with the remainder of the text.

Change: Concerning proposed §40.1(36), the definition for "Rescheduled authorized trips" has been deleted as contractors are not allowed to reschedule authorized trips. Therefore, proposed §40.1(37)-(44) have been renumbered as §40.1(36)-(43).

Change: Concerning §40.101(1), the word "Current" has been replaced with "current".

Change: Concerning §40.101(b), the word "recipient" has been replaced with "individual" to conform with proposed §40.1(44), renumbered as §40.1(43).

Change: Concerning §40.102(1), the word "an" has been replaced with "a".

Change: Concerning §40.103(1), §40.103(2), §40.103(5), and §40.201(b)(5), the words "prior authorized" have been deleted from these rules as "prior authorized" refers to the service and not the medical appointment.

Change: Concerning §40.105(5), the words "prior authorized" have been replaced with "health care".

Change: Concerning §40.201(a)(3), the words "not covered" have been deleted.

The following comments were received concerning the rules during the comment period and at the Public Hearing held on December 6, 2002.

Comment: Concerning §40.1(5), one commenter suggested that the definition be changed to read "An adult or a service animal that accompanies a prior authorized recipient to provide necessary mobility, personal or language assistance to the recipient during the time that transportation and health care services are provided". The commenter stated that this language could prevent discrimination against younger married people or people emancipated by court ruling.

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.1(7), a commenter suggested that the words "to a Regional MTP staff" be inserted in order to eliminate confusion.

Response: The department agrees that the current language may cause confusion. The rule has been amended to add language that will eliminate confusion.

Comment: Concerning §40.1(12), a commenter suggested that the word "contractor" be inserted in order to identify the dispatched vehicles.

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.1(20), a commenter suggested that the department limit the number of trips for a recipient.

Response: The department disagrees. The department has inserted language that will clarify that the recipient's choice of providers is limited and not the number of trips in accordance with federal law.

Comment: Concerning §40.1(26), a commenter suggested that the definition be changed to read "A program which provides prior authorization for non-emergency transportation services to covered health care services, based on medical necessity, for categorically eligible Medicaid recipients, Children with Special Health Care Needs (CSHCN) or Transportation for Indigent Cancer Patients Program (TICP). Eligible recipient must have no other means of transportation."

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.1(32), one commenter suggested that the definition be changed to read "Authorization or approval by designated Texas Department of Health Medical Transportation staff, for the delivery of services before the services are rendered." The commenter stated that this is clearer in that the other version could be easily misinterpreted that the department is providing the services directly.

Response: The department agrees that clarification on who authorizes services should be added. The rule has been amended to reflect this change.

Comment: Concerning §40.1(32), a second commenter suggested the definition be changed to read "Authorization or approval for the provision of transportation, attendant, advance funds or meals and/or lodging services obtained from the department before the services are rendered." The commenter stated that it might be good to list all of the services that must be prior authorized.

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.1(33), one commenter suggested the definition be changed to read "A recipient, as authorized by the department, who has been identified by the Texas Department of Human Services (DHS) as eligible for Medicaid services under a specific category, or identified by either the Children with Special Health Care Needs (CSHCN) or the Transportation for Indigent Cancer Patients (TICP) Program as eligible for program services." The commenter stated that omitting the words "or identified by either" could lead to misinterpretation that DHS determines eligibility for CSHCN or TICP.

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.1(33), a second commenter suggested that the words "who have" be replaced with "who has".

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.1(35), the commenter suggested "to delete subparagraphs (A), (B) and (C) and replace with "Reasonable transportation - The MTP is responsible for ensuring that necessary non-ambulance transportation services are provided in a manner that is similar in scope and duration; consistent with the best interest of recipients; appropriate to available services, geographic location and limitation of clients prompt; cost-effective; and efficient." The commenter stated this is based on the federal regulations for the state program and also the basis for the federal match.

Response: The department disagrees because the suggested change would not be in accordance with federal law. The language proposed in the rule expands on the definition and is clarified. No changes were made as a result of this comment.

Comment: Concerning proposed §40.1(37), now renumbered as §40.1(36), a commenter asked if retroactive payments are actually provided by the department.

Response: The department has determined that the current language proposed requires clarification. The rule has been amended to reflect this change.

Comment: Concerning proposed §40.1(38), now renumbered as §40.1(37), a commenter stated that the definition should be deleted since the rule is no longer enforced and reasonable transportation is allowed to any physician within a recipient's county of residence or a county adjacent to that county.

Response: The department disagrees with the comment to delete the rule in its entirety. The department does agree to delete the word "the nearest" from the rule text. The rule has been amended to reflect this change.

Comment: Concerning proposed §40.1(40), now renumbered as §40.1(39), the commenter suggested the definition be changed to read "A trained guide dog, signal dog or other animal to provide assistance to a specified MTP recipient with a disability". The commenter stated that the suggested changes include that the person with the service animal must be an MTP recipient.

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning proposed §40.1(42), now renumbered as §40.1(41), a commenter suggested the definition be changed to read "When appropriate health care services are not available closer, medical transportation is prior authorized to and/or from a recipient's county of residence to health care services beyond the adjacent county where the recipient's health care needs will be met." The commenter stated that the words "health care service" instead of "facility" would be more clear.

Response: The department agrees that changes to this rule are required. The rule has been amended to reflect changes.

Comment: Concerning proposed §40.1(43), now renumbered as §40.1(42), one commenter suggested changing the word "Special needs" to "Wheelchair needs".

Response: The department disagrees. The term "special needs" is a broader term and refers to recipients in wheelchairs and other recipients unable to access transportation in regular vehicles. No changes were made as a result of the comment.

Comment: Concerning proposed §40.1(43), now renumbered as §40.1(42), a second commenter suggested the definition be changed to read "Some MTP recipients have disabilities that require prior authorized transportation services to be provided by vehicles equipped with a ramp or a mechanical lift". The commenter stated that the wording proposed in the rule seems to place more emphasis on recipients than requests.

Response: The department disagrees to change the rule in its entirety. The department agrees to delete the word "request" which places the emphasis on recipients and not the request for services. The rule has been amended to reflect this change.

Comment: Concerning proposed §40.1(44), now renumbered as §40.1(43), a commenter suggested replacing the words "recipients" with "individuals" and "certain" with "TICP". The commenter stated that by using the acronym "TICP" instead of the word "certain" identifies the criteria and the individuals probably are not TICP recipients when diagnosed.

Response: The department agrees. The rule has been amended to reflect this change.

Comment: Concerning §40.101(a), one commenter suggested that the department replace subsection (a) with "The following prior authorized MTP recipients are eligible to receive reasonable transportation to medically necessary health care services; when no other means of transportation is available, and the transportation made is the least expensive method, suitable to the recipient's medical needs, and transportation is available only to get individuals to qualified providers of their choice who are generally available and used by other residents of the community." The commenter stated that this wording is from the program guidelines in the federal Medicaid Assistance Manual-Part 6 General Program Administration 6-20-00 Transportation of Recipients.

Response: The department disagrees. The department believes the proposed language is clearer and better understood by the public. No changes were made as a result of the comments.

Comment: Concerning §40.101(a), a second commenter suggested the word "medical" be replaced with "health care" and add the words "if medical necessity exists and". The commenter also suggested that the word "facility" be replaced with another word that would make the paragraph clearer.

Response: The department agrees with replacing the word "medical" with "health care" and adding the words "if medical necessity exists". The rule has been amended to reflect these changes. The department disagrees with replacing the word "facility" because the word "facility" identifies the location of the medical appointment. No change was made as a result of this comment.

Comment: Concerning §40.101(a)(2), the commenter suggested that the program name "CSHCN" be spelled out.

Response: The department disagrees. The program name is spelled out in the definition in §40.1(9). No changes were made as a result of this comment.

Comment: Concerning §40.101(a)(3), the commenter suggested that the program name "TICP" be spelled out.

Response: The department disagrees. The program name is spelled out in the definition in §40.1(43). No changes were made as a result of this comment.

Comment: Concerning §40.102(2)(B), one commenter suggested that the section be changed to read "The recipient provides Regional MTP staff with a Health Care Provider's Statement of Need or equivalent for review and the service is determined reasonable." The commenter stated that this sentence seems to have the same meaning and is more concise.

Response: The department agrees. The rule has been amended to reflect the change.

Comment: Concerning §40.102(5), one commenter suggested that the section be changed to read "retroactive reimbursement for up to three months of reasonable transportation, meals and lodging if the recipient is a new recipient to MTP and was eligible under all program requirements. The retroactive reimbursement process will begin on the date of the request for retroactive reimbursement". The commenter stated that if we are dealing with the past, the word "is" needs to be changed to "was" since reimbursement probably would not begin on the date of request.

Response: The department agrees. The rule has been amended to reflect the change.

Comment: Concerning §40.102(5), a second commenter asked who the retroactive reimbursement would apply to.

Response: The department believes that the incorporation of the changes requested by the first commenter on this rule will clarify this commenter's question.

Comment: Concerning §40.103(1), a commenter suggested the word "routine" be replaced with "reasonable". The commenter stated that the word "reasonable" in this paragraph seems to fit the definitions in §40.1(35)(A) and (B).

Response: The department disagrees. The term "routine" describes the type of transportation request. No changes were made as a result of this comment.

Comment: Concerning §40.103(4), a commenter stated that allowing recipients to receive multiple mass transit tickets will only open the door for abuse.

Response: The department disagrees. This service provides recipients who have multiple health care appointments access to health care services more efficiently and without delay. No changes were made as a result of this comment.

Comment: Concerning §40.103(5), a commenter suggested inserting the word "not" between the words "may receive". The commenter stated he believes the word "not" was omitted.

Response: The department disagrees. Individual contractors "may" receive reimbursement that exceeds the amount paid to other transportation contractors in their area. No changes were made as a result of this comment.

Comment: Concerning §40.105(1), a commenter stated that he believes "health care services (DAHS) center" may have been omitted.

Response: The department disagrees. The term "day activity" identifies a Day Activity and Health Services (DAHS). No changes were made as a result of this comment.

Comment: Concerning §40.105(4)(A), a commenter stated that the wording is such that if someone read the exception literally, they could make an argument that a six year old in a head start program going to see a clinical therapist does not need an adult caretaker because the "treatment" is confidential by law.

Response: The department agrees. The term "or" has been replaced with "and/or".

Comment: Concerning §40.105(10), a commenter stated that the contractor should not be penalized if an attendant does not accompany a recipient on an authorized trip.

Response: The department believes this is a training issue that should be addressed at training sessions provided to vendors. No change was made as a result of the comment.

Comment: Concerning §40.201(a), a commenter asked why the word "client" is stated in the rule text instead of "recipient".

Response: The word "client" has been replaced with "recipient" in 42 Code of Federal Regulations (CFR) relating to Medicaid. No change was made as result of the comment.

Comment: Concerning §40.201(b)(6), the commenter stated that recipients do not call to cancel a particular trip and therefore believes that "this rule is not enforced".

Response: The department intends to continue providing program education to recipients to address this issue. No changes were made as a result of this comment as this comment does not require a change in the rules.

Comments received during the comment period consisted of requests for clarifying language, adding new definitions, rewording sentences for clarity, correcting and changing references. Comments were received from two former department MTP employees, one regional MTP manager and one MTP transportation contractor.

Subchapter A. PROGRAM OVERVIEW

25 TAC §40.1

The amendment is adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

§40.1.Definitions of Terms.

The following words and terms, when used in the Medical Transportation Program (MTP) rules, shall have the following meanings, unless the content clearly indicates otherwise.

(1) Abuse--The willful infliction of intimidation or injury resulting in physical harm, pain, or mental anguish.

(2) Adjacent county(ies)--The county or counties that share a common county line or point with the recipient's county of residence.

(3) Advance funds--Funds authorized by Regional MTP staff in advance of travel and provided to a recipient or attendant for a medically-necessary health care service.

(4) Ambulance service--A service paid through the Health and Human Services Commission (HHSC) or its designee in an emergency, or non-emergency situation in which transportation in a vehicle other than an ambulance could endanger the recipient's health.

(5) Attendant--An adult or service animal that accompanies a prior authorized MTP recipient to provide necessary mobility, personal or language assistance to the recipient during the time that transportation and health care services are provided.

(6) Batch--A group of mass-transit tickets or tokens with one unique confirmation number.

(7) Cancellation--Verbal notification from a recipient or a recipient's advocate using the MTP toll free number prior to the scheduled medical transportation service which indicates that the particular service is not needed.

(8) Certification Period--A period of time for which the recipient is certified for service.

(9) Children with Special Health Care Needs (CSHCN)--A department program funded with general revenue and federal funds. Services for eligible children include early identification, diagnosis and evaluation, resulting in early health care intervention.

(10) Contractor--A for-profit business, a non-profit organization, or a governmental unit that has entered into a legally binding contract with the department to provide authorized MTP transportation services, advance funds, meals and/or lodging to prior authorized MTP recipients.

(11) Curb-to-curb service--Transportation from curb at origin to curb at destination. This service includes providing assistance, as required, to passengers entering and exiting the vehicle.

(12) Demand-response--Transportation that involves using contractor dispatched vehicles in response to requests for individual or shared one-way trips.

(13) Department--Texas Department of Health. The State agency that operates the Medical Transportation Program.

(14) Dependent care--Necessary care for a child or disabled adult.

(15) Destination--The place or point to which a recipient has been authorized by MTP to travel.

(16) Door-to-door service--Transportation from the door of the trip origin to the door of the trip destination as authorized by Regional MTP staff. This service includes providing assistance, as required, to passengers entering and exiting the vehicle.

(17) Fraud--Deliberate misrepresentation or intentional concealment of information in order to obtain services or payment for services to which a person or contractor is not entitled.

(18) Health Care Provider's Statement of Need--MTP Form 3113 or equivalent submitted by a health care provider which documents the recipient's need for health care services and/or special transportation accommodations.

(19) Individual Volunteer Contractor (IVC)--An individual who has an approved service agreement with the department for mileage reimbursement at a prescribed rate to provide transportation for a prior authorized MTP recipient to a prior authorized health care service.

(20) Limited--An action taken by the Texas Department of Human Services (TDHS) to limit a Medicaid recipient's choice of health care providers.

(21) Lodging establishment--An establishment such as a hotel, motel, charitable home or hospital that provides overnight lodging.

(22) Mass transit--Transportation that is subsidized by sales taxes or Federal Transit Administration funds and provided to the general public within a specified local area.

(23) Medicaid--A health care program provided to eligible individuals under 42 U.S.C. §1396a et seq. ; 42 C.F.R. §431.53; Texas Human Resources Code, Chapters 22 and 32.

(24) Medicaid-allowable service--A service covered under the State's Medicaid Plan. This includes health care services that are provided to the recipient by a charitable organization but not billed to Medicaid as well as value-added services provided by a Medicaid managed care plan to a Medicaid-enrolled member.

(25) Medically-necessary--Services that are:

(A) reasonably necessary to: prevent illness(es) or medical condition(s); maintain function or to slow further functional deterioration; provide early screening, intervention, care, and/or provide care or treatment for eligible recipients who have medical condition(s) that cause suffering or pain, physical deformity or limitations in function, or that threaten to cause or worsen a disability, illness or infirmity, or endanger life;

(B) provided at appropriate locations and at the appropriate levels of care for the treatment of the medical condition(s);

(C) consistent with health care practice guidelines and standards endorsed by professionally recognized health care organizations or governmental agencies;

(D) consistent with the diagnosis(es) of the condition(s); and

(E) no more intrusive or restrictive than necessary to provide a proper balance of safety, effectiveness, and efficiency.

(26) Medical Transportation Program (MTP)--A program which provides prior authorization for non-emergency transportation services to and from covered health care services, based on medical necessity, for categorically eligible Medicaid recipients enrolled in Medicaid, and eligible recipients enrolled in CSHCN, or TICP who have no other means of transportation.

(27) Minor--An individual under 18 years of age who has never been married or emancipated by court ruling.

(28) No show--

(A) a recipient who does not respond within ten minutes of the time the contractor arrives at the designated pick-up point and scheduled time and announces its presence; or

(B) a contractor who fails to arrive at the designated pick-up point and time.

(29) One-way trip--Transportation of a passenger from point-of-origin to destination.

(30) Origin--The location at which the contractor is authorized to pick up the recipient.

(31) Passenger assistance--Assistance which enables a recipient to walk, enter or exit a vehicle, or transfer from a wheelchair. This does not include lifting or carrying a person.

(32) Prior authorization--Authorization or approval for the provision of transportation, attendant, advance funds and meals and/or lodging services obtained from Regional MTP staff before the services are rendered.

(33) Prior authorized MTP recipient--A recipient, as authorized by the department, who has been identified by the Texas Department of Human Services (TDHS) as eligible for Medicaid services under a specific category, or identified by either the Children with Special Health Care Needs (CSHCN) or the Transportation for Indigent Cancer Patients (TICP) program, as eligible for program services who has no other means of transportation to health care services.

(34) Priority Trips--Prior authorized trips that must be provided on the original authorized date and time.

(35) Reasonable transportation--Transportation using the most cost-effective transportation that meets the recipient's medical needs:

(A) within a recipient's local community, county of residence, or county adjacent to a recipient's county of residence where the recipient wishes to maintain an ongoing relationship or establish a relationship with a health care provider of his or her choice;

(B) to and from a county beyond the county adjacent to the recipient's county of residence when determined by the department to be reasonably close to obtain medically necessary, health program allowable services from a specialist when appropriate medical services are not available as specified in subparagraph (A) of this paragraph; or

(C) to a provider or facility within a designated Medicaid managed care service delivery area.

(36) Retroactive authorizations--Authorizations provided to eligible recipients and lodging establishments for eligible services which would have been authorized had they been requested prior to the service.

(37) Routine medical transportation--Prior authorized medical transportation trips that do not have priority status to and/or from a facility where health care needs will be met.

(38) Same-day service--An urgent request prior authorized by MTP staff.

(39) Service animal--A trained guide dog, signal dog, or other animal to provide assistance to a specified MTP recipient with a disability.

(40) Sexual harassment--Unwelcome sexual advances, requests for sexual favors, or other unwanted verbal or physical conduct of a sexual nature directed toward an individual by another individual during the provision of MTP services.

(41) Special medical transportation--Medical transportation to and/or from a recipient's county of residence and beyond the adjacent county, where health care needs will be met and the appropriate health care service(s) are not available locally.

(42) Special needs--A transportation service that requires the use of a vehicle equipped with a ramp or a mechanical lift to provide the recipient with a means of accessing the vehicle.

(43) Transportation for Indigent Cancer Patients (TICP) Program--A state-funded program that provides medical transportation services to individuals diagnosed with cancer or a cancer-related illness and who meet TICP residency and financial criteria.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302578

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


Subchapter B. ELIGIBILITY, PROGRAM SERVICES, PROCESSES, ADDITIONAL TRANSPORTATION CONNECTED WITH AN AUTHORIZED TRIP, LIMITATIONS, AND EXCLUSIONS

25 TAC §§40.101 - 40.103, 40.105, 40.106

The amendments are adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

§40.101.Eligibility.

(a) The following prior authorized MTP recipients are eligible to receive reasonable transportation to health care services if medical necessity exists, no other means of transportation are available, the mode of transportation is the most cost-effective mode available that does not endanger the recipient's health and the facility is reasonably close to the prior authorized health care service that meets the recipient's health care needs:

(1) current Medicaid recipients authorized by the department and identified by the Texas Department of Human Services (TDHS) as eligible for Medicaid services under a specific category;

(2) CSHCN recipients; and

(3) TICP recipients.

(b) Transportation for Indigent Cancer Patients (TICP) - To be eligible for participation in the TICP Program, the individual:

(1) must reside in Webb, Zapata, Starr, Jim Hogg, Hidalgo, Cameron, Willacy, or Nueces County and provide one of the following as proof of residency:

(A) copy of federal or state ID (driver's license or identification card); or

(B) copy of utility bill under the applicant's name.

(2) if residing with a family member, shall obtain from the family member, written verification that the applicant resides in the household and provide proof that household is in an eligible county;

(3) must not be eligible for Medicaid;

(4) must not be eligible for CSHCN-CIDC;

(5) must be medically indigent (at or below 100% of federal poverty guidelines). Before program services are provided, the monthly household gross income shall be verified by:

(A) financial information obtained through the Texas Department of Human Services;

(B) check stub or other written verification for each person in the household who is employed. This form must contain the name, address of employer, income and dates covered for each pay period; or

(C) award letter or other written verification of unearned income (such as Social Security, Worker's Compensation, Unemployment or Veteran's Administration benefits);

(6) is permitted the following allowable deductions from the total household gross income:

(A) $120 standard deduction per person in household who is employed (the standard deduction per person will be the rate set by the Texas Department of Human Services);

(B) dependent care:

(i) up to $200 per child under 2 years of age; or

(ii) up to $175 per child 2 years of age and older.

(7) is not permitted to take deductions on unearned income;

(8) if over the age of 18 and residing with a family member, the family member's household income is not considered. The applicant's gross income, less standard deductions, is used to determine the applicant's eligibility;

(9) has zero income and shall therefore submit written verification from two family members or individuals who can attest that the household receives no monthly earned or unearned income. Unearned income refers to monetary assistance provided by family, friends, charitable organizations, and such given to the recipient for household expenses;

(10) must provide initial confirmation of cancer or cancer-related diagnosis by a licensed medical physician. The following restrictions apply:

(A) the applicant is eligible for up to 4 diagnostic visits to a licensed medical physician to determine cancer or cancer-related diagnosis if the department is provided written verification that diagnostic visits are to rule out the possibility of cancer or cancer-related illness;

(B) confirmation of cancer or cancer-related diagnosis must be provided on or following the last diagnostic visit for MTP services to continue;

(11) must be accepted for evaluation or treatment by a medical institution in Texas capable of providing quality cancer services.

§40.102.Program Services.

Medical Transportation Program (MTP) services must be prior authorized by Regional MTP staff. MTP services include the following:

(1) reasonable transportation of a prior authorized MTP recipient to and/or from a prior authorized health care facility where health care needs will be met;

(2) special medical transportation to a health care facility when one of the following conditions is met:

(A) the services are allowable and the health care provider will not bill Medicaid or another source for the cost of the services; or

(B) the recipient provides Regional MTP staff with a Health Care Provider's Statement of Need or equivalent for review and the service is determined reasonable.

(3) transportation for an attendant(s); if the health care provider documents the need, the recipient is a minor, or a language or other barrier to communication or mobility exists that necessitates such assistance;

(4) transportation for a service animal when accompanying a recipient;

(5) retroactive reimbursement for up to three months of reasonable transportation, meals and lodging if the recipient is a new recipient to MTP and was eligible under all program requirements. The retroactive reimbursement process will begin on the date of the request for retroactive reimbursement;

(6) advance funds for an eligible child and attendant(s) when lack of transportation funds will prevent the child from traveling to receive health care services; and

(7) reimbursement or advance funds for an eligible child and attendant(s) for meals and lodging when the health care service requires the child to remain overnight. If the child remains overnight for six consecutive months, the recipient or responsible party must provide proof of residency by providing:

(A) copy of federal or state ID (driver's license or identification card); and

(B) copy of a utility bill under the recipient's or responsible party's (if recipient is a child) name; or

(C) if residing with a family member, written verification that the applicant resides in the household.

(8) partial reimbursement or advance funds for a prior authorized MTP recipient and attendant(s) for transportation beyond the approved destination. Partial reimbursement is limited to the amount that would have been paid to the approved destination for transportation permitted under paragraph (1) of this section.

§40.103.Program Processes.

To ensure transportation for prior authorized MTP recipients to a health care facility where health care needs will be met:

(1) a request for routine medical transportation must be received by the Regional MTP staff at least two working days in advance of the recipient's health care service appointment;

(2) a request for special medical transportation must be received by the Regional MTP staff at least five working days in advance of the recipient's health care service appointment;

(3) exceptions to paragraphs (1) and (2) of this section may be granted by the Regional MTP manager or designee when the circumstances have been determined by the Regional MTP manager or designee to be beyond the recipient's control. The exception will be documented in the recipient's record;

(4) recipients with recurring visits to a health care provider may receive multiple mass transit tickets or may have more than one transportation appointment authorized in advance;

(5) an individual volunteer contractor(s) may receive reimbursement that exceeds the amount paid to other transportation contractors in their area for transportation to a similar facility when determined by the department as appropriate for the health care service required;

(6) a TICP certification period may be retroactive to the date of the initial request for MTP services if all eligibility requirements are met, and all forms are completed and returned. The duration of the certification period is a maximum of 12 consecutive months and minimum of 60 days; and/or

(7) specific certification periods apply to the following applicants:

(A) applicants on unearned fixed income such as Social Security, worker's compensation, unemployment or U.S. Department of Veterans Affairs benefits can be certified for a 12 month period if there are no anticipated changes in household income;

(B) applicants with earned income can be certified up to an 8-month period if there are no anticipated changes in household income;

(C) applicants whose unearned or earned household income is within 10% of the federal poverty guideline can be certified up to a 6-month period at a time if there are no anticipated changes in household income; or

(D) applicants who have zero income can be certified up to 2 months at a time. Zero income requires written verification from family members or advocates who can attest that the household receives no monthly earned or unearned income.

§40.105.Program Limitations.

To ensure transportation for prior authorized MTP recipients to a health care facility where health care needs will be met:

(1) to and from a day activity, a personal care home or state institution, or a facility participating in another Title XIX program for which the reimbursement rate structure includes transportation funds;

(2) the intended destination is a nursing facility;

(3) the recipient is an inpatient in a health care facility;

(4) the recipient is under 18 years of age and not accompanied by a parent or legal guardian, unless one of the following conditions exists:

(A) the recipient is aged 15 through 17 years of age and presents the parent's or legal guardian's signed, written consent for the transportation services to the Regional MTP office or the transportation contractor; and/or

(B) the treatment to which the minor is being transported is such that the law extends confidentiality to the minor for this treatment;

(5) the recipient or another person or entity providing care for the recipient receives direct payment of worker's compensation benefits, U. S. Department of Veterans Affairs benefits, or other third-party resources for transportation to health care services on the recipient's behalf;

(6) the recipient is on limited status, unless the provider has made the referral or the recipient requests family planning services;

(7) TICP diagnostic visits and/or cancer or cancer-related treatments that are provided out-of-state;

(8) the recipient and/or attendant intentionally, knowingly, or recklessly boards the vehicle carrying an illegal knife, a club, handgun or other weapon, as defined in Penal Code, §46.01, on or about his or her person;

(9) a third-party, such as a lodging establishment, provides transportation, meals, and/or lodging at no charge for a recipient and attendant, for a particular appointment; or

(10) an attendant does not accompany the recipient on the MTP-requested trip when a Health Care Provider's Statement of Need, Form 3113 or equivalent, is on file stating the recipient requires an attendant(s).

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302570

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


25 TAC §40.104

The repeal is adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302571

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


Subchapter C. CLIENT RIGHTS

25 TAC §40.201

The amendment is adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

§40.201.Recipient Rights and Responsibilities.

(a) Recipient Rights.

(1) Nondiscrimination. The recipient has a right to receive services in compliance with Title VI of the Civil Rights Act of 1964, 42 U.S.C.A. §§2000d, et seq. ; §504 of the Rehabilitation Act of 1973, 29 U.S.C.A. §794; the Americans with Disabilities Act of 1990, 42 U.S.C.A. §12101, et seq. ; and all amendments to each, and all requirements imposed by the regulations issued pursuant to these Acts, in particular 45 CFR Part 80 (relating to race, color, national origin), 45 CFR Part 84 (relating to handicap), 45 CFR Part 86 (relating to sex), and 45 CFR Part 91 (relating to age).

(2) Abuse report. Recipients should report verbal or physical abuse or sexual harassment committed by other recipients or passengers, contractor employees, or department staff to Regional MTP staff or Regional Management staff upon arrival at the recipient's destination.

(3) Denial notification. If a service is denied, Regional MTP staff shall notify the recipient in accordance with Chapter 1, Subchapter C, §1.41 of this title (relating to Medicaid Uniform Fair Hearings Procedures). This recipient notification does not apply to transportation services under §40.106 of this title (relating to Program Exclusions).

(4) Appeal request. A recipient whose services have been denied may request an administrative review by the Regional MTP Manager. A second administrative review may be conducted by the MTP Program Director. If the recipient is still dissatisfied, the recipient may appeal the administrative review decision or the service denial by requesting a fair hearing. A request for a fair hearing must be in writing and mailed or hand-delivered to the appropriate Regional MTP office.

(b) Recipient Responsibilities.

(1) When a recipient or responsible adult requests transportation, he/she must provide Regional MTP staff with the following information:

(A) recipient name, address, and, if available, the telephone number;

(B) Medicaid, TICP or CSHCN recipient identification number (if applicable) or Social Security number, and date of birth;

(C) name, address, and telephone number of health care provider and/or referring health-care provider;

(D) purpose and date of trip and time of appointment;

(E) affirmation that other means of transportation are unavailable;

(F) special needs, including wheelchair lift or attendant(s);

(G) medical necessity verified by the Health Care Provider's Statement of Need, if applicable; and

(H) affirmation that advance funds are needed in order for the recipient to access health care services;

(I) recipient must reimburse the department for any advance funds, and any portion thereof, that are not used for the specific prior authorized service.

(2) Recipients must refrain from verbal and/or physical abuse or sexual harassment toward another recipient or passenger, contractor's employees, or department employees while requesting or receiving medical transportation services.

(3) Recipients must safeguard all bus tickets and/or tokens from loss and theft and must return unused tickets or tokens to the Regional MTP office issuing the tickets or tokens.

(4) Recipients who receive mass-transit bus tickets or tokens must complete the department's Verification of Travel to Health Care Services by Mass Transit, Form 3111. Recipients must return this verification form prior to their next request for tickets or tokens. A letter from the health care provider verifying delivery of services may be substituted for the disbursement of mass transit tickets or tokens verification form. Exceptions to this documentation may be granted by a Regional MTP Manager or supervisor when circumstances occur that are beyond the recipient's control. Exceptions will be documented in the recipient's record.

(5) Recipients must not use authorized medical transportation for purposes other than travel to and from health care services.

(6) If the recipient does not need to use the authorized transportation services, the recipient or the responsible adult should contact the Regional MTP staff to cancel the particular trip no less than four hours prior to the time of the authorized trip.

(7) Recipients who receive advance funds for meals, lodging, and/or travel must return a completed Individual Volunteer Contractor (IVC) Service Record verifying services were provided, prior to receiving future advance funds or reimbursements.

(8) Recipients must cancel requests for advance funds or lodging when not needed and must refund any disbursed advance funds to the department.

(9) Recipients must provide appropriate receipts when seeking reimbursement for lodging.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302572

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


Subchapter D. CONTRACTOR PARTICIPATION

25 TAC §§40.301 - 40.304

The repeals are adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302573

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


25 TAC §40.301

The new section is adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302574

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


Subchapter E. PAYMENT PROCEDURES AND RECORDKEEPING

25 TAC §40.401 - 40.405

The repeals are adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302575

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


Subchapter F. MONITORING AND EVALUATION

25 TAC §§40.501, 40.502

The repeals are adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302576

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236


Subchapter G. CONTRACT TERMINATION AND SANCTIONS

25 TAC §§40.601 - 40.603

The repeals are adopted under the Texas Human Resources Code, Chapter 22 and Chapter 32; and Texas Health and Safety Code, §12.001, which provides the board with the authority to adopt rules for its procedure and for the performance of each duty imposed by law on the board, the department, or the commissioner of health.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on April 21, 2003.

TRD-200302577

Susan K. Steeg

General Counsel

Texas Department of Health

Effective date: May 11, 2003

Proposal publication date: November 22, 2002

For further information, please call: (512) 458-7236