Part 12.
COMMISSION ON STATE EMERGENCY COMMUNICATIONS
Chapter 251.
REGIONAL PLANS--STANDARDS
1 TAC §251.2
The Commission on State Emergency Communications (CSEC) proposes
an amendment to §251.2, concerning guidelines for changing or extending
9-1-1 service arrangements. The section provides guidance and minimum standards
to ensure the reliability and integrity of 9-1-1 telecommunications services
were maintained through any of these types of changes.
The purpose of this rule continues to be valid because technology continues
to advance and change rapidly. However, there are some modifications that
need to be made in order to bring the rule in line with current Commission
policies and procedures. Specifically, the proposed revisions would (1) Change
the language regarding amendments - the rule currently requires prior approval
for any service arrangement changes or extension; current policy only requires
a notification amendment; and (2) reflect updated languages and definitions
to bring the rule in line with other current rules.
If the proposed changes are adopted, CSEC staff would also make the appropriate
changes to the model wireless notification and certification format to include
the appropriate notification amendment requirements. This would combine the
certification and amendment process for wireless service implementations,
and would eliminate duplicate work for the RPCs.
Paul Mallett, executive director, has determined that for the first five-year
period the rule is in effect there will be no fiscal implications for state
or local government as a result of enforcing or administering the rule.
Mr. Mallett has determined that for each year of the first five years the
section is to be in effect, the public benefit anticipated as a result of
enforcing the section will be the reliability and integrity of 9-1-1 telecommunications
services. No historical data is available, however, there appears to be no
direct impact on small or large businesses. There is no anticipated economic
cost to persons who are required to comply with the section as proposed. There
is no anticipated local employment impact as a result of enforcing the section.
Comments on the proposed rule may be submitted in writing within 30 days
after publication of the proposal in the
Texas Register
to Paul Mallett, Executive Director, Commission on State Emergency
Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701-3942.
The amendments are proposed under Health and Safety Code, Chapter
771, Sections 771.051, 771.055 and 771.056; and the Texas Administrative Code,
Part 12, Chapter 251, Regional Plan Standards, which provide the Commission
on State Emergency Communications with the authority to administer and implement
9-1-1 emergency communications.
No other statute, article, or code is affected by this amendment.
§251.2.Guidelines for Changing or Extending 9-1-1 Service Arrangements.
(a)
Definitions. When used in this rule, the following words
and terms shall have the meanings identified in paragraphs (1)-
(21)
[
(1)
9-1-1 Administrative Entity--A municipality, a county,
an emergency communication district (District), a regional planning commission
(RPC) or any other political subdivision that provides 9-1-1 administrative
services
[
(2)
9-1-1 Funds--Funds assessed and disbursed in accordance
with the Texas Health and Safety Code, Chapter 771
[
(3)
9-1-1 Database--An organized collection of information,
which is typically stored in computer systems that are comprised of fields,
records (data), and indexes. In 9-1-1, such databases include master street
address guides (MSAG), telephone numbers, emergency service numbers (ESN),
and telephone customer records. This information is used for the delivery
of location information to a designated public safety answering point (PSAP).
Use of the 9-1-1 database must be authorized by the Commission on State Emergency
Communications (Commission) and the RPC. The database is developed and maintained
by the local government agency and/or the RPC as described within the regional
strategic plan in accordance with Commission Rule 251.9 of this title (relating
to Guidelines for Database Maintenance Funds).
[
(4)
9-1-1 Equipment and Services--Equipment and services
acquired partially or in whole with 9-1-1 funds and designed to support and/or
facilitate the delivery of an emergency 9-1-1 wireline or wireless call to
an appropriate PSAP
[
(5)
9-1-1 Network Provider--The current operator of the
selective router/switching that provides the interface to the public safety
answering point (PSAP) for 9-1-1 service
[
(6)
Automatic Location Identification
(ALI)--A system that enables the automatic display at the PSAP of the caller's
telephone number, the address/location of the telephone, and supplementary
emergency services information.
(7)
Automatic Number Identification
(ANI)--A system which permits the identification of the caller's telephone
number. For purposes of this rule, the term has the same meaning as in 47
C.F.R. §20.18.
(8)
Customer Premise Equipment
(CPE)--The terminal equipment at a PSAP or secondary answering location.
(9)
Competitive Local Exchange
Carrier or Certified Local Exchange Carrier (CLEC)--Another name for a local
exchange carrier (LEC) after Congress, in 1996, passed a law to bring competition
to local telephone services.
(10)
Emergency Communications District
(District)--A public agency or group of public agencies acting jointly that
provided 9-1-1 service before September 1, 1987, or that had voted or contracted
before that date to provide that service; or a District created under Texas
Health and Safety Code, Chapter 772, Subchapters B, C, D, or E.
(11)
Local Exchange Carrier (LEC)--A
Telecommunications Carrier (TC) under the state/local Public Utilities Act
that provides local exchange telecommunications services. Also known as Incumbent
Local Exchange Carriers (ILECs), Alternate Local Exchange Carriers (ALECs),
Competitive Local Exchange Carriers (CLECs), Competitive Access Providers
(CAPs), Certified Local Exchange Carriers (CLECs), and Local Service Providers
(LSPs).
(12)
Local Number Portability (LNP)--A
process by which a telephone number may be reassigned from one Local Exchange
Carrier to another.
(13)
Private Switch Emergency Service
(PS9-1-1)--A service offering which enables either ANI or ALI to be provided
to a PSAP when a 9-1-1 call originates from Direct Inward Dialing (DID) stations
served by a private switch, e.g., a PBX. PS9-1-1 is offered to governmental
entities such as RPCs, Districts, counties, and cities that provide emergency
response services.
(14)
Public Safety Answering Point
(PSAP)--A 24-hour communications facility established as an answering location
for 9-1-1 calls originating within a given service area, as further defined
in applicable law, Texas Health and Safety Code, Chapter 771.
(15)
Regional Strategic Plan--A
plan for the establishment and operation of 9-1-1 service throughout the region
that a RPC serves. The plan must meet the standards established by and be
amended in accordance with the standards established by the Commission.
(16)
Regional Planning Commission
(RPC)--A commission established under Local Government Code, Chapter 391,
also referred to as a regional council of governments (COG).
(17)
Selective Router Tandem (SR)--A
switching office placed in front of a set of PSAPs that allows the routing
of 9-1-1 calls to the proper PSAP.
(18)
Service Provider--A company
providing a telephone service or a commercial mobile radio service (CMRS)
to a service user.
(19)
Wireless E9-1-1 Phase I Service--The
service by which the wireless service provider (WSP) delivers to the designated
PSAP the wireless end user's call back number and cell site/sector information
when a wireless end user has made a 9-1-1 call, as contracted by the 9-1-1
administrative entity.
(20)
Wireless E9-1-1 Phase II Service--The
service by which the WSP delivers to the designated PSAP the wireless end
user's call back number, cell site/sector information, as well as X, Y (longitude,
latitude) coordinates to the accuracy standards set forth in the FCC Order.
(21)
Wireless Service Provider--The
wireless service provider and all its affiliates, collectively referred to
as "WSP."
(b)
Policy and Procedures. As authorized by Health and Safety
Code, Chapter 771, the [
(c)
Guidelines.
(1)
Changes or extensions of 9-1-1 service arrangements must
include the following:
(A)
The service provider making the proposal to the
RPC
[
(i)
Reasonable notice of the proposal (i.e., at least 10 days
before a joint planning meeting) has been provided to the current service
provider (if a change in service providers is involved) and to other potentially
affected service providers.
(ii)
The service provider also verifies that at least one joint
planning meeting occurred with at least 10 days notice to all affected service
providers that they may participate in the joint planning meeting;
(iii)
As a result of the joint planning meeting either each
technical issue or objection by other service providers has fully been resolved
or an impartial statement of each unresolved issue or objection has been provided.
(A joint planning meeting is open to evaluate all alternatives and is not
limited to a discussion of one service provider's proposal.)
(iv)
An inventory of each affected exchange, central office,
tandem, private switch, PBX, or Mobile Telephone Switching Office (MTSO) has
been provided to all affected service providers and the RPC/District that
is involved.
(v)
Cost verification of all costs under the proposal and an
itemized comparison with all costs under current rates (e.g., itemized list
and comparison of all charges for each level of service, for all database
service, etc.) Any and all changes in E9-1-1 or 9-1-1 service features (i.e.,
all additional service features or reductions in service features that may
result from the proposal) must be clearly specified. The service provider
must also explain the justifications for any and all changes and why those
changes do not degrade the level of 9-1-1 service and are consistent with
providing the highest level of 9-1-1 service to all customers.
(vi)
The service provider shall take full responsibility to
professionally and timely coordinate all 9-1-1 service changes and modifications
with all wireline, wireless, database and private switch service providers
involved in the geographic area.
(vii)
The service provider shall verify/certify that any necessary
new or modified interconnection agreements relating to 9-1-1 service will
be approved by the Public Utility Commission of Texas before the effective
date of the proposed agreement and as necessary thereafter.
(viii)
The proposal includes a statement of work to be performed
that includes:
(I)
an implementation schedule;
(II)
diagrams of all proposed changes;
(III)
how testing will be conducted and documented;
(IV)
contingency plans and physical diversity;
(V)
how interfaces with other service providers will be accomplished
and coordinated;
(VI)
a comprehensive list of all components and processes necessary
for implementation;
(VII)
a comprehensive list of all components and processes
necessary for database service implementation, including Emergency Service
Number
(ESN)
[
(VIII)
an outline of all associated costs; and
(IX)
an explanation of any potential Customer Premises Equipment
(CPE) impacts, or necessary modifications.
(ix)
The proposal provides for
wireless
service
providers [
(x)
The proposal provides for and enables long-term number
portability
(LNP)
or that any modifications necessary for
LNP
[
(xi)
The proposal specifies any additional costs to any PSAP
or 9-1-1 entity for any modifications necessary during the period of the agreement
because of Number Plan Area (NPA) splits and/or existing tandem or other network
limitations.
(xii)
The proposal provides that there will be no additional
costs to any PSAP or 9-1-1 entity to maintain the current level of E9-1-1
service, except as specifically set forth in an itemized list that is part
of the proposed agreement.
(xiii)
No further agreement by the
RPC
[
(xiv)
A most favored nation provision (i.e., a provision that
requires the best price provided to any other similarly situated entity in
Texas for comparable service) is included in the agreement and the service
provider will automatically reduce the rates and charges in the agreement
if comparable service is offered in Texas at a lower rate or charge by that
service provider to any similarly situated other PSAP or 9-1-1 entity.
(xv)
The service provider will comply with all applicable law,
Commission and Public Utility Commission of Texas rules or regulations relating
to 9-1-1 service.
(B)
The
RPC providing notification of
[
(i)
Competitive procurement procedures were used or an explanation
of the applicability of an exception to competitive procurement requirements;
(ii)
All neighboring or adjacent 9-1-1 entities that could
potentially be affected by the [
(iii)
All appropriate modifications are made to current interlocal
agreements; and
(iv)
All changes are reflected in the current regional strategic
plan including narrative descriptions of the changes and schematics of affected
equipment and network components.
(2)
Districts
[
(3)
Annual budgeted costs associated with 9-1-1 service arrangements
shall be monitored by Commission staff for consistency with this section.
Such costs that are determined by Commission staff to not be consistent with
this section shall be reviewed by the Commission.
This agency hereby certifies that the proposal has been
reviewed by legal counsel and found to be within the agency's legal authority
to adopt.
Filed with the Office of
the Secretary of State on April 21, 2003.
TRD-200302565
Paul Mallett
Executive Director
Commission on State Emergency Communications
Earliest possible date of adoption: June 1, 2003
For further information, please call: (512) 305-6933
1 TAC §251.7
The Commission on State Emergency Communications (CSEC) proposes
amendments to §251.7, concerning the inclusion of third-party software
applications into the 9-1-1 integrated workstation environment through expanded
guidelines and provisions. Such applications include the graphical display
of location information (mapped ALI), integrated Telecommunications Devices
for the Deaf (TDDs), Texas Law Enforcement Teletype Services (TLETS), and
other applications that could provide a direct benefit to emergency communications
services.
The basic purpose of the rule is still valid, but the following modifications
need to be made in order to bring the rule in line with current Commission
policies and procedures: expanded and updated definitions; addition of Information
Management to the list of allowable integrated services; inclusion of CPU,
in addition to baseline memory, in the testing requirements; clarification
as to when notification amendments and Commission approval are required; and
clarification of integration of third-party applications vs. the installation
of new equipment that includes these applications.
Paul Mallett, executive director, has determined that for the first five-year
period the rule is in effect there will be no fiscal implications for state
or local government as a result of enforcing or administering the rule, however,
local governments may incur costs dependent upon the applications they choose
to incorporate into the 9-1-1 workstation.
Mr. Mallett has determined that for each year of the first five years the
section is to be in effect, the public benefit anticipated as a result of
enforcing the section will be improved accountability and clarification of
expanded guidelines and provisions for the use of third-party applications
into 9-1-1 integrated workstation environment. No historical data is available,
however, there appears to be no direct impact on small or large businesses.
There is no anticipated economic costs to individuals, as no individuals have
a duty to comply with the rules as proposed. There is no anticipated local
employment impact as a result of enforcing the section.
Comments on the proposed rule may be submitted in writing within 30 days
after publication of the proposal in the
Texas Register
to Paul Mallett, Executive Director, Commission on State Emergency
Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701-3942.
The amendments are proposed under Health and Safety Code, Chapter
771, Sections 771.051, 771.055 and 771.056; and the Texas Administrative Code,
Part 12, Chapter 251, Regional Plan Standards, which provide the Commission
on State Emergency Communications with the authority to administer the implementation
of statewide 9-1-1 service, to develop minimum performance standards for 9-1-1
service to be followed in developing regional plans, and to allocate money
for the operation of 9-1-1 service.
No other statute, article, or code is affected by this amendment.
§251.7.Guidelines for Implementing Integrated Services.
(a)
Definitions. When used in this rule, the following words
and terms shall have the meanings identified below, unless the context and
use of the word or terms clearly indicates otherwise:
(1)
9-1-1 Database
. An organized collection of information,
which is typically stored in computer systems that are comprised of fields,
records (data), and indexes. In 9-1-1, such databases include master street
address guides (MSAG), telephone numbers, emergency service numbers (ESN),
and telephone customer records. This information is used for the delivery
of location information to a designated public safety answering point (PSAP).
Use of the 9-1-1 database must be authorized by the Commission on State Emergency
Communications (Commission) and the Regional Planning Commission (RPC). The
database is developed and maintained by the local government agency or the
RPC as described within the regional strategic plan in accordance with Commission §251.9
of this title (relating to Guidelines for Database Maintenance Funds).
[
(2)
9-1-1 Funds. Funds assessed and disbursed in accordance
with the Texas Health and Safety Code, Chapter 771.
(3)
9-1-1 Call Taking Position. Equipment acquired with
9-1-1 funds to answer the delivery of an emergency 9-1-1 call. The position
is defined as the equipment necessary to answer the call, not the associated
personnel. A position consists of a device for answering the 9-1-1 calls,
a device to display 9-1-1 call information, and the related telephone circuitry
and computer or router equipment necessary to ensure reliable handling of
the 9-1-1 call.
[
(4)
Addressing
[
(5)
Address Maintenance Plan. A plan that identifies a cost
effective program for the maintenance of addressing in a county. For regional
planning commissions (RPC) this plan is part of a regional plan as described
by the Texas Health and Safety Code, Chapter 771.
(6)
Digital Map. A computer generated and stored data set based
on a coordinate system, which includes geographical and attribute information
pertaining to a defined location. A digital map includes street name and location
information, data sets related to emergency service provider boundaries, as
well as other associated data.
(7)
Emergency Communications District (District). A public
agency or group of public agencies acting jointly that provided 9-1-1 service
before September 1, 1987, or that had voted or contracted before that date
to provide that service; or a district created under Texas Health and Safety
Code, Chapter 772, Subchapter B, C, or D.
(8)
Integrated Services.
Primary or third party computer
software applications that have been installed or implemented on an existing
9-1-1 call taking position's workstation that were not designed or intended
for the workstation at the time of purchase or not loaded onto the workstation
by the equipment vendor when originally installed at the PSAP.
[
(9)
Graphical Display of Location Information. The ability
to display a map on a telecommunicator's terminal in response to a 9-1-1 call,
or inquiry, that relates to the caller's location. Features may include the
display of an address or geographic based coordinate locations, and the ability
to zoom, pan and show other related geographical information or features.
(10)
Geographic Information System (GIS).
A system of
computer hardware, software and procedures used to store, analyze, and display
geospatial data and related tabular data in a geographic context to solve
complex planning and management problems in a wide variety of applications
[
(11)
Regional Planning Commission (RPC). A commission established
under Local Government Code, Chapter 391, also referred to as a council of
governments (COG).
(12)
Regional
Strategic Plans.
A plan developed
by each RPC for the establishment and operation of 9-1-1 service throughout
the region that the RPC serves. The service and contents must meet the standards
established by the Commission.
[
(13)
Wireless
Phase I E9-1-1 Service. The service by which
the wireless service provider (WSP) delivers to the designated PSAP the wireless
end user's call back number, cell site/sector information in accordance with
Commission rule 251.10 of this title (relating to Guidelines for Implementing
Wireless E9-1-1 Service)
[
(14)
Wireless Phase II E9-1-1 Service.
The service by which the WSP delivers to the designated PSAP the Wireless
End User's call back number, cell site/sector information, as well as, X,
Y (longitude, latitude) coordinates to the accuracy standards set forth in
the FCC Order.
(15)
Wireless Service Provider
- The wireless service provider and all its affiliates, collectively referred
to as "WSP."
(b)
Policy and Procedures. As authorized by the Texas Health
and Safety Code, Chapter 771, the [
(1)
Integrated Services
(A)
Personal Computer (PC) based Integrated Workstation (IWS)
9-1-1 call-taking equipment has the capability of expanding the traditional
9-1-1 Automatic Number Identification (ANI) and Automatic Location Identification
(ALI) feature functionality to allow for additional [
[
[
(i)
[
(ii)
[
[
(iii)
[
(iv)
[
(v)
[
(vi)
[
(vii)
[
(viii)
Information Management.
(B)
Integrated services other than the applications listed
in clauses
(i)-(viii)
[
(C)
Prior to integrating and deploying the expanded [
(i)
Documented
"Lab"
testing shall be completed by
the IWS Vendor and
RPCs or Districts
[
(ii)
Baseline memory
and CPU
usage of the operating
system should maintain the "80/20" performance rule, thereby demonstrating
that 80% of the total memory
and CPU
is available to the operating
system applications, while 20% of the total memory
and CPU
remains
unused. The installation and use of [
(iii)
Documented
"Live"
testing in a PSAP shall
also be completed by the IWS Vendor with cooperation and coordination by the
RPC
[
(D)
Operating procedures should be established by the
RPC
[
[
(2)
Graphical Display
(Mapped ALI and Wireless Phase II)
.
(A)
Prior to the implementation of graphical display of location
information for a county system, a RPC [
(i)
Complete the county addressing project.
(ii)
Develop a digital map
in accordance with standards
to be determined by the Commission
.
(iii)
Establish and adopt a maintenance plan of the county
digital map, county addressing project, and the associated county 9-1-1 database
[
(B)
The maintenance plan shall be provided to the Commission
in conjunction with strategic plan annual review or
District
[
(C)
Annual budgeted costs associated with authorized integrated
services, as outlined in this rule, shall be monitored by the Commission staff
for consistency with approved maintenance plans and systems costs. Such costs
that are determined by Commission staff to not be consistent with the approved
strategic plan, shall be presented for review and approval by the Commission.
This agency hereby certifies that the proposal
has been reviewed by legal counsel and found to be within the agency's legal
authority to adopt.
Filed with the Office of
the Secretary of State on April 21, 2003.
TRD-200302566
Paul Mallett
Executive Director
Commission on State Emergency Communications
Earliest possible date of adoption: June 1, 2003
For further information, please call: (512) 305-6933
(5)
] of this subsection, unless the context of the word or term clearly
indicates otherwise.
Automatic Number Identification (ANI) - A system which
permits the identification of the caller's telephone number. For purposes
of this rule, the term has the same meaning as in 47 C.F.R. §20.18
].
Emergency Communications
District - A public agency or group of public agencies acting jointly that
provided 9-1-1 service before September 1, 1987, or that had voted or contracted
before that date to provide that service; or a district created under Texas
Health and Safety Code, Chapter 772, Subchapters B, C, D, or E
].
Pseudo Automatic
Number Identification (Pseudo ANI) - A system which identifies the location
of the base station or cell site through which a mobile call originates. For
purposes of this rule, the term has the same meaning as in 47 C.F.R. §20.18.
]
Regional Strategic Plan - A plan for the establishment
and operation of 9-1-1 service throughout the region that regional planning
commission serves. The plan must meet the standards established by and be
amended in accordance with the standards established by the Advisory Commission
on State Emergency Communications
].
Regional Planning Commission
(RPC) - A commission established under Local Government Code, Chapter 391,
also referred to as a regional council of governments (COG)
].
Advisory
] Commission on State Emergency
Communications (Commission) may impose 9-1-1 emergency service fees and equalization
surcharges to support the planning, development, and provision of 9-1-1 service
throughout the State of Texas. The Commission is responsible for administering
the implementation of statewide 9-1-1 service. The Commission is also responsible
for minimum performance standards for the operation of 9-1-1 service to be
followed in developing regional plans. One of the most fundamental components
of any 9-1-1 service operation and any regional strategic plan is how the
9-1-1 service will be provided by the telecommunications service provider(s)
directly connecting to the Public Safety Answering Point (PSAP). Changing
the tandem and/or database service arrangements for direct connection to the
PSAP, adding additional tandem, wireless, private switch
, competitive
local exchange (CLEC),
and/or database service providers, or extending
current service arrangements for a fixed period may potentially adversely
affect the level, quality, and costs of 9-1-1 service and may also potentially
adversely effect other service providers that rely on another service provider
for interconnection to the PSAP (e.g., other service providers need to know
which provider to send Automatic Number Identification (ANI) information and
Automatic Location Information (ALI) records, the format for ALI records,
the procedures for modifying 9-1-1 database information, and how 9-1-1 service
will be provided to their end-user customers). It is the policy of the Commission
that the highest level of 9-1-1 emergency service continues to be provided
notwithstanding the new competitive telecommunications environment. Therefore,
any agreement by a
RPC
[
regional planning commission
]
with a service provider to change or to extend 9-1-1 service arrangements
for a fixed period
requires RPC notification to the Commission
[
must be made contingent upon final approval
] of a regional strategic
plan amendment. For
Districts
[
emergency communication districts
] requesting 9-1-1 funds in accordance with established rules and procedures
for 9-1-1 service arrangements, the extent to which the guidelines below are
satisfied may be considered in allocating equalization surcharges.
regional planning commission
] or
District
[
emergency communications district
] verifies in writing, as part of the
proposed agreement, that:
(ESNs)
] assignments, Master Street Address
Guide (MSAG) revisions, selective routing tables, Emergency Service Routing
Digit (ESRD), wireless cell site locations and distribution to other service
providers;
that are wireless carriers
] to be able to
deliver
wireless
[
pass
] Phase I
or wireless
[
callback
and
] Phase II [
geographic location
] information[
.
]
on
[
On
] request,
and
any modifications necessary
to
deliver
[
pass
] callback and location information
on or
before the
deadlines as required by the
Federal Communications
Commission
[
Commission's eighteen month deadline in 47 C.F.R. §20.18(d)
will be specified
].
long-term number portability
] will be specified.
regional
planning commission
] is necessary to implement the proposal (e.g., the
service provider and not the
RPC
[
regional planning commission
] is responsible for any and all coordination with other parties or
service providers that may be necessary to implement the proposal).
regional
planning commission requesting
] the plan amendment verifies in writing,
as part of the [
proposed plan
] amendment, that:
requested
] plan amendment have
been provided a copy of the plan amendment either before or concurrently with
the filing of the plan amendment with the Commission;
Emergency communication districts
] requesting 9-1-1 funds in accordance with established rules and procedures
for 9-1-1 service arrangements shall ensure that any changes or extensions
of service arrangements meet or exceed the guidelines for
RPCs
[
regional planning commissions
] in this section.
Record. A physical record which includes the telephone subscriber information
to include the caller's telephone number, related location information, and
class of service; and conforms to NENA adopted database standards.
]
9-1-1 Equipment. Capital equipment acquired partially
or in whole with 9-1-1 funds and designed to support or facilitate the delivery
of an emergency 9-1-1 call to an appropriate emergency response agency.
]
Address
] Completion.
A county addressing project that has developed a comprehensive MSAG, assigned
street addresses and notified the residents of their 9-1-1 address, provided
the MSAG and new or changed address information associated with the particular
telephone numbers to the applicable telephone companies, submitted corrected
address errors to the telco, and established a maintenance methodology in
accordance with Commission §251.9 of this title (relating to Guidelines
for Database Maintenance Funds)
[
A county addressing project, based
upon the inventory, has corrected address errors, notified all affected residents
or address changes by the county addressing authority, provided all new or
changed addresses to telephone companies and the post office, and established
a maintenance method
].
A level of service which, in an integrated fashion, combines features normally
associated with 9-1-1 call delivery, including but not limited to automatic
number identification (ANI), automatic location identification (ALI), selective
routing capabilities (SR), and utilizes integrated enhancements to facilitate
call delivery including, but not limited to digital mapping capabilities.
Integrated services for this application is defined as incorporating multiple
data signals into a single workstation
].
A system necessary to map emergency service number (ESN) boundaries
and reflect annexations and other feature changes; to list emergency service
provider translations for ESNs, to provide and maintain master street guide
(MSAG) format, validate and resolve database discrepancies; to project new
addresses and block ranges as an initial assignment or correction for ongoing
issuance of new addresses; and for locator maps for emergency services providers
].
Regional strategic plans developed
in compliance with Chapter 771 shall include a strategic plan that projects
regional 9-1-1 service costs, and service fee and other non-equalization surcharge
revenues at least three years into the future, beginning September 1, 1994.
Within the context of §771.056(d), the Advisory Commission on State Emergency
Communications (ACSEC) shall consider any revenue insufficiencies to represent
need for equalization surcharge funding support.
]
9-1-1 Call. A call into a 9-1-1 system
from an end user of two-way local wireless voice service available to the
public from a commercial mobile radio service. The term includes any wireless
two-way communication device provided by a mobile service or the functional
equivalent of a mobile service
].
Advisory
] Commission on State
Emergency Communications (Commission) may impose 9-1-1 emergency service fees
and equalization surcharges to support the planning, development, and provision
of 9-1-1 service throughout the state of Texas. The implementation of such
service involves the procurement, installation and operation of equipment
designed to either support or facilitate the delivery of an emergency call
to an appropriate emergency response agency. In addition, the Commission has
funded addressing projects throughout the state to allow for the implementation
of Automatic Location Identification (ALI) level of service [
and the
implementation of a wireless 9-1-1 solution
]. In the funding of such
projects, it has been the policy of the Commission to fund geographic information
systems and the development of digital maps to support such activities. The
Commission recognizes the rapidly changing telecommunications environment
in wireline and wireless services and its impact on 9-1-1 emergency services.
Integration of new technology and 9-1-1 functionality are enhancing and facilitating
the delivery of an emergency call. It is the policy of the Commission that
all 9-1-1 emergency calls for service be handled at the highest level of service
available. In accordance with this policy, the following policies and procedures
shall apply to the procurement, installation, and implementation of integrated
services funded in part or in whole by the 9-1-1 funds referenced in
this section
[
subsection (1)(2) of this section
].
Integrations scheduled in a region's approved Regional Strategic Plan do not
require separate Commission approval for implementation. Integrations approved
in the Regional Strategic Plan do require that the RPC submit a notification
amendment and testing documentation to the Commission as verification of compliance
with this rule. When a region desires to implement an integrated service that
was not considered in its Regional Strategic Plan or is not listed in paragraph
(1)(A) of this subsection, then Commission approval must be obtained before
procurement.
[
Prior to money being considered for allocation for
implementation of integrated services for a county system, a COG
]
A RPC,
[
and/
]or District receiving equalization surcharge
funds from the Commission shall meet the following requirements listed in
paragraphs (1)-(2) of this subsection:
third-party
]
public safety software applications. The Commission is supportive of such
advancement in emergency services call-taking capabilities; however, to ensure
the integrity of 9-1-1 is maintained, only the following features listed in
clauses
(i)-(viii)
[
(i)-(x)
] of this subparagraph are
eligible integrated services:
(i)
Automatic Number Identification;]
(ii)
Automatic Location Identification;]
(iii)
] Expanded and/or Supplemental
Location Information;
(iv)
] Call Recording and Playback;
(v)
Telecommunication Devices
for the Deaf (TDD/TTY);]
(vi)
] Paging;
(vii)
]Texas Law Enforcement Teletype
Services (TLETS);
(viii)
] Computer Aided Dispatch
Gateway;
(ix)
] Graphical/Mapping Displaying
of Location; [
and
]
(x)
] Call Handling Protocols
; and
[
.
]
(i)-(x)
] of Subparagraph (A)
must have a demonstrated applicability to the direct provisions of delivering
9-1-1 and emergency call-taking services
and will require Commission
approval
. [
Services not directly related to 9-1-1 call delivery,
such as administration, information management, and entertainment will not
be authorized for integration into the IWS 9-1-1 call-taking equipment.
]
third-party
] applications onto a IWS 9-1-1 call-taking environment,
[
the RPC must notify the Commission of such intentions, in the form of
a regional strategic plan amendment. The
]
the
following listed
in clauses (i)-(iii) of this subparagraph must be demonstrated to the Commission
to ensure the stability and reliability of the 9-1-1 system:
RPC
] demonstrating
the successful integration of the authorized [
third-party
] applications.
Test scenarios should include documentation of the operating system requirements,
detailed functionality results as each application is integrated and evaluated
independently, and load testing results of all systems operating together
on the IWS workstation.
third-party
] software should
not[
,in any way,
] lead to the degradation of equipment or services
subsequent to the installation of the ancillary software.
COG
] or District, demonstrating the successful integration
of the authorized [
third-party
] applications. Test scenarios should
include documentation of the operating system requirements, detailed functionality
results as each application is integrated and evaluated independently, and
load testing results of all systems operating on the IWS workstation, as well
as a standardized set of basic call-taking functions. [
A minimum testing
period of one week prior to the cut over of the newly integrated system is
required.
]
COG and/
] or District
,
and security measures
taken and demonstrated
,
to ensure that non-Commissioned-approved
[
third-party
] software applications cannot be integrated into the
IWS platform.
(E)
Documentation of all testing
shall be provided to the ACSEC prior to funding of any integrated services.]
and/
]or District shall
meet the following requirements listed in clauses (i)-(iii) of this subparagraph:
records
].
district
] requests submitted to the Commission following the adoption
of this rule in accordance with established Commission policy.
Chapter 253.
PRACTICE AND PROCEDURE