TITLE 19.EDUCATION

Part 2. TEXAS EDUCATION AGENCY

Chapter 176. DRIVER TRAINING SCHOOLS

Subchapter AA. COMMISSIONER'S RULES ON MINIMUM STANDARDS FOR OPERATION OF LICENSED TEXAS DRIVER EDUCATION SCHOOLS

19 TAC §§176.1007, 176.1010, 176.1016, 176.1017, 176.1019

The Texas Education Agency (TEA) adopts amendments to §§176.1007, 176.1010, 176.1016, 176.1017, and 176.1019, concerning driver training schools. The sections establish minimum standards for operating a licensed driver education school in Texas. The sections specify definitions, requirements, and procedures relating to exemptions; driver education school licensure and instructor license; responsibility for employees; school and assistant directors and administrative staff members; courses of instruction; student enrollment contracts; attendance and makeup; conduct policy; cancellation and refund policy; facilities and equipment; motor vehicles; student complaints; records; names and advertising; driver education certificates; and application fees and other charges. The amendments to §§176.1007, 176.1016, 176.1017, and 176.1019 are adopted without changes to the proposed text as published in the February 16, 2001, issue of the Texas Register (26 TexReg 1453) and will not be published. The amendment to §176.1010 is adopted with changes to the proposed text as published in the February 16, 2001, issue of the Texas Register (26 TexReg 1453).

In response to public comments, the following changes were made to §176.1010 since published as proposed.

Language was modified in subsection (c) and a new subsection (c)(3) was added to limit the amount of in-car observation for teen driver education to four hours or less per day.

Language was added to subsection (f)(2) to require that makeup work completed away from the school's classroom must be maintained as part of the student's file.

The following comments were received regarding adoption of the amendments.

Comment. Texas Driving School opposed retaining the daily four-hour limit for training of driver's education students found in §176.1010(c). Texas Driving School proposed a five-hour daily limit to include two hours of actual driving instruction per day. In addition, Texas Driving School commented that, "A seven hour observation day cannot be educationally sound, but it is allowed."

Agency Response. Current educational theory and research indicates that students learn best when given the opportunity to practice what has been taught. Consequently, a rule that results in fewer behind-the-wheel lessons, as proposed by Texas Driving School's comment, is not educationally sound and cannot be supported by the Agency. The Agency agrees that a seven-hour observation day is excessive and has made appropriate changes to limit in-car observation to four hours or less per day.

Comment. Texas Driving School commented that the proposed rule in §176.1010(f)(2) places an unnecessary burden on driver education schools for maintaining evidence of completed make-up lessons in the student file.

Agency Response. The Agency agrees and has made appropriate changes to specify that only make-up work completed at home or away from the school's classroom be maintained as part of the student's file.

The amendments are adopted under the Texas Civil Statutes, Article 4413(29c), §6, as amended by Senate Bill 777, 76th Texas Legislature, 1999, which authorizes the commissioner of education to adopt rules necessary to implement the Texas Driver and Traffic Safety Education Act.

§176.1010.Attendance and Makeup.

(a) Appropriate standards, which include positive records of student attendance, shall be implemented to ascertain the attendance of the students.

(b) A student must make up any time missed of the approved program of organized instruction. Schools are allowed five minutes of break per instructional hour.

(c) Driver education training is limited to four hours per day (excluding classroom make-up lessons), which can consist of any combination of the following:

(1) two hours or less of scheduled classroom instruction;

(2) one hour or less of behind-the-wheel instruction;

(3) four hours or less of in-car observation;

(4) three hours or less of simulation instruction; and/or

(5) two hours or less of multicar range driving.

(d) The attendance policy shall stipulate that students who accumulate absences of more than 25% of the scheduled classroom hours for teenage driver education shall be terminated, and a refund shall be totally consummated within 30 days. The student whose enrollment is terminated for violations of the attendance policy may not reenter before the start of the next new class. If the student enters the next new class and completes the scheduled classroom hours within the timeline specified in the original student enrollment contract, refunds that were due may be transferred to the new contract.

(e) The student may receive credit for previous training if the student reenters and completes the applicable portion of the course within the timeline specified in the original student enrollment contract, starting from the first scheduled day of class on the original contract.

(f) Schools shall submit a make-up policy to the division director for approval. The make-up policy shall be developed by the school and shall ensure that all instructional hours and minimum course content required for the classroom and in-car phases are completed within the timelines specified in the original student enrollment contract. All absences are subject to the attendance policy regardless of whether the student attends make-up lessons. Students may be allowed to complete classroom make-up assignments at home. Schools shall not initiate nor encourage absences. Make-up policies shall adhere to the following requirements:

(1) For a policy that allows a student to attend a missed lesson at a later date at a regularly scheduled class, the class shall be engaged in the same lesson the student missed previously.

(2) For a policy that allows a student to perform an individual make-up lesson, a sample of each make-up lesson, clearly labeled as "makeup for the driver education course," shall be available for review by the Texas Education Agency at the school. Each lesson shall be clearly identified as a make-up lesson and identified as to the units of instruction to be covered. Evidence of completed take- home makeup shall be placed in the student file.

(g) A school may allow a student to attend an alternative class on the same calendar day as the class the student was previously scheduled to attend. The school may provide alternative scheduling only if the sequence of instruction will be maintained by the identical lesson being offered in the alternative class time. In addition to all other requirements, the student instruction record shall reflect the time of day the alternative class was attended. A student selecting alternative scheduling shall not be considered absent.

(h) The enrollment of students who do not complete all required instructional hours within the timelines specified in the original student enrollment contract will be terminated.

(i) Variances to the timelines for completion of the driver education instruction stated in the original student enrollment contract may be made at the discretion of the school owner and must be agreed to in writing by the parent or guardian.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on June 29, 2001.

TRD-200103724

Criss Cloudt

Associate Commissioner, Accountability Reporting and Research

Texas Education Agency

Effective date: July 19, 2001

Proposal publication date: February 16, 2001

For further information, please call: (512) 463-9701


Subchapter BB. COMMISSIONER'S RULES ON MINIMUM STANDARDS FOR OPERATION OF LICENSED TEXAS DRIVING SAFETY SCHOOLS AND COURSE PROVIDERS

19 TAC §§176.1101, 176.1103, 176.1105, 176.1108, 176.1111, 176.1113, 176.1114, 176.1116

The Texas Education Agency (TEA) adopts amendments to §§176.1101, 176.1103, 176.1105, 176.1108, 176,1111, 176.1113, 176.1114, and 176.1116, concerning driver training schools. The sections establish minimum standards for operating a licensed driving safety school or course provider in Texas. The sections specify definitions, requirements, and procedures relating to exemptions; driving safety school licensure; course provider licensure; driving safety school and course provider responsibilities; administrative staff members; driving safety instructor license; courses of instruction; student enrollment contracts; cancellation and refund policy; facilities and equipment; student complaints; records; names and advertising; uniform certificate of course completion for driving safety course; and application fees and other charges. The amendments to §§176.1103, 176.1105, 176.1111, 176.1113, 176.1114, and 176.1116 are adopted without changes to the proposed text as published in the February 16, 2001, issue of the Texas Register (26 TexReg 1455) and will not be republished. The amendments to §176.1101 and §176.1108 are adopted with changes to the proposed text as published in the February 16, 2001, issue of the Texas Register (26 TexReg 1455).

In response to public comments, to clarify existing rule language, or to comply with Texas Register formatting requirements, the following revisions were made to §176.1101 and §176.1108 since published as proposed.

In §176.1101(1), language was added to the definition of "advertising" to clarify that Meta tags and search engine listings constitute advertising.

In §176.1101(2), language was added to the definition of "break" to clarify when a break may be taken.

In §176.1101(5), (8), and (14), new definitions were added for a course validation question, a final exam question, and a personal validation question, respectively. These definitions were adopted to provide clarification of terms used in 19 TAC §176.1108(a)(1)(I). Subsequent definitions have been renumbered accordingly.

In §176.1108(a), a cross-reference citation was revised to correspond to newly amended paragraph (1)(I) of the subsection.

In §176.1108(a)(1)(B)(iii)(I) and (V), revisions were made to adhere to Texas Register cross-reference and section structure formatting.

In §176.1108(a)(1)(C)(vi), language was added to clarify the definition of break.

Section 176.1108(a)(1)(H) relating to performance report was deleted in response to public comment and subsequent subparagraphs were reordered accordingly.

Based on public comment, language was added to newly reordered §176.1108(a)(1)(I) to specify in rule the requirements for driving safety courses taught by an alternative delivery method (ADM). Throughout §176.1108(a)(1)(I), the acronym "ADM" was added.

In §176.1108(a)(1)(I)(i)(I), the following language relating to ADMs was added: Items (-a-), (-b-), (-c-), and (-e-) incorporate language regarding course design that outlines basic course and design requirements for ADMs. Item (-d-) contains language regarding course navigation. Item (-f-) contains language to clarify when course editing shall take place. Item (-g-)(-1-) through (-7-) contains language to clarify multimedia requirements and verify that students are viewing and comprehending video material.

In §176.1108(a)(1)(I)(i)(III), language was added to specify that a student shall have access to telephonic technical assistance (help desk), on average, within two minutes throughout the course.

In §176.1108(a)(1)(I)(i)(IV), language was added to clarify course owner responsibility regarding TEA notification.

In §176.1108(a)(1)(I)(i)(V), language was added to clarify course security requirements.

In §176.1108(a)(1)(I)(i)(VI), language relating to a personal validation process was added to verify student identity and participation.

In §176.1108(a)(1)(I)(i)(VII), language relating to a course validation process was added to verify student participation and comprehension of material.

In §176.1108(a)(1)(I)(i)(VIII), language was added that revises the minimum number of final examination questions required in an ADM test bank and establishes the level of difficulty required.

In §176.1108(a)(1)(I)(i)(IX), language relating to failure criteria was added to establish personal, course, and final examination failure criteria.

In §176.1108(a)(1)(I)(i)(X), language outlining the requirements for enrollment contracts and individual student records (footprints) was added.

In §176.1108(a)(1)(I)(i)(XI), language relating to data security was added.

Section 176.1108(a)(1)(J)(ii) and (iv), as proposed, were deleted. Clause (ii) was deleted because it is no longer applicable since all critical elements of the standards document have been adopted in rule. Clause (iv) was deleted based on public comment. Course owners are no longer required to submit a performance report to the TEA one year after course or ADM approval.

Section 176.1108(a)(1)(J)(iii) was modified based on public comment and reorganized as subparagraph (I)(ii). The modified language removes the requirement of demonstrating compliance with the most current version of the "Technical Standards for Driving Safety Courses Taught By An Alternative Delivery Method" document because all the critical elements contained in this document are now adopted in rule, with the same deadline date of December 31, 2001.

The following comments were received from the driving safety school industry and other interested parties regarding adoption of the amendments. All comments referenced §176.1108.

Comment. An attorney representing Driver Training Associates commented that TEA is exceeding its authority in establishing rules for ADMs and that the technical standards are not needed. He further stated that the proposed rules are fundamentally unfair and legally flawed because they are being adopted by reference and have not been subject to public comment. Also, he stated that the actions of TEA are in conflict with the functions delegated by the legislature.

Comment. An attorney representing All-Pro Defensive Driver Course commented that she supports and reiterates all the comments made by Driver Training Associates in regard to the proposed rules and technical standards.

Comment. An individual representing The Safe Driver Centre Course commented that the ADM approval process has been a constantly moving target that is arbitrary and capricious.

Comment. An individual representing A Cool Defensive Driving Course said that he supports comments made by Driver Training Associates.

Comment. An individual representing International Driver Training, Inc., aka Bureaucracy Online, stated he supported comments by Driver Training Associates.

Comment. An individual representing National Traffic Safety Institute of Texas, Inc. stated that he wants TEA to develop fair rules and standards so the industry is not trying to hit a moving target.

Agency Response. The Agency disagrees with the comment that the proposed ADM rules exceed TEA's authority. The law authorizing ADMs is found in Vernon's Texas Civil Statute (VTCS), Article 4413(29c), Section 11, and is further defined in 19 TAC §176.1108(a)(1). The critical elements required of ADMs have been incorporated into §176.1108. In addition, technical standards adopted in rule will provide clear guidance and specificity for TEA staff and the industry regarding the requirements for ADM approval. The purpose for this specificity is consistency and fairness. In the future, all requirements will continue to be reflected in rule and any change in the rules regarding ADMs will also be reflected in the technical standards document.

Comment. Individuals representing Driver Training Associates; All-Pro Defensive Driver Course; International Driver Training, Inc.; and A Cool Defensive Driving Course expressed concern that all applicants are being required to comply with the proposed rules within the next eight months (prior to December 31, 2001) even if the ADM had been previously approved under other rules.

Agency Response. The Agency disagrees with these comments. The time period stated in rule for course owners to bring their ADMs into compliance with existing rules is reasonable. The rule language will not be modified in this area.

Comment. Individuals representing Driver Training Associates; All-Pro Defensive Driver Course; International Driver Training, Inc.; and A Cool Defensive Driving Course commented that the technical standards are not subject to an outside review process or oversight and therefore may be changed at TEA's whim, inviting arbitrary and capricious treatment to those governed by the rules. They also stated that all ADMs submitted under existing rules and standards should be approved or denied using the standards under which they were submitted.

Agency Response. The Agency incorporated the required critical elements of the technical standards document into rule in §176.1108. Any future change regarding ADMs will go through the rule process and be subject to public comment prior to adoption. Upon adoption, all ADMs will be required, within a reasonable period of time, to come into compliance with rule.

Comment. Individuals representing Driver Training Associates; All-Pro Defensive Driver Course; International Driver Training, Inc.; and A Cool Defensive Driving Course commented that the $9,000 application fee for ADMs submitted prior to the effective date of the new rules, should they be adopted, should not be charged.

Comment. An individual representing a Sense of Humor Workshop requested that TEA consider capping fees for course providers at $9,000 for any and all driving safety course and delivery method approvals. Furthermore, he stated that all ADM applicants should be required to pay a retroactive amount, even if already approved, to bring their total course approval expenses to $9,000.

Agency Response. In regard to fees and licensing costs, the TEA will continue to charge course approval fees as currently allowed by law and rule. The issue of charging the $9,000 fee for review of ADMs will be equitably handled. The fee will not be charged if the ADM is in a completed format, including the application packet, upon adoption of the rule.

Comment. Individuals representing Driver Training Associates; All-Pro Defensive Driver Course; International Driver Training, Inc.; and A Cool Defensive Driving Course expressed concern about §176.1108(a)(1)(J)(ii) relating to the evaluation of performance of the delivery method based on criteria established by TEA and the possibility that TEA might change these criteria capriciously and on whim rather than need.

Agency Response. The Agency agrees that this performance evaluation criteria provision should be deleted and has modified the section accordingly.

Comment. An individual representing All-Pro Defensive Driver Course commented that the proposed rule requiring that server and technical support be located in Texas is not necessary, creates an additional economic burden on small businesses, may prohibit business relationships, and places an undue burden on interstate commerce.

Comment. An individual representing Driver Training Associates commented that there is no compelling need to create additional burdens on Texas businesses.

Comment. An individual representing A Cool Defensive Driving Course commented that the requirement for having technical support, Internet Service Provider (ISP) hosts, and data storage facilities in Texas appears to be arbitrary, capricious, and creating a mirror system in Texas which would be extremely burdensome.

Comment. An individual representing CDS Driving Safety Course questioned why course owners must locate their technical support, ISP hosts, and data storage facilities in Texas. He further commented that the State should not limit with which businesses he could contract.

Comment. An individual representing Defensive Driver Online, Ltd., commented that it is essential that technical support, ISP hosts, and data storage facilities be located in Texas.

Agency Response. Based on public comment, language in this area was modified to require a back-up of student certificate data to be stored in Texas. The information to be stored in Texas will include: (1) student database (footprint) records; (2) validation questions and keys; (3) final exam questions and keys; and (4) student data information used to validate and issue uniform certificates of completion. Any information which changes must be updated at least once every 24 hours and all information must be available to TEA representatives on demand. Uniform certificates of completion must stay in the course provider's possession within the State of Texas until issued.

Comment. Driver Training Associates; All-Pro Defensive Driver Course, International Driver Training, Inc.; and A Cool Defensive Driving Course commented that TEA should not favor one type of ADM over another, should not implement only one type of delivery method, and should not unreasonably impede qualified delivery methods or curricula. They contended that the technical standards fail to address ADMs utilizing video and CD- ROM and only address Internet or electronic delivery methods, which would make TEA staff biased.

Agency Response. The Agency agrees with the contention that TEA is not to favor one course or methodology over another. The Agency disagrees that one type of delivery method is being implemented. The ADM approval process has thus far approved ADMs using videotape in conjunction with analog voice, videotape in conjunction with digital telephony, videotape in conjunction with the Internet, and pure Internet courses. Currently under review are ADMs utilizing CD-ROM. The rule language specifically addresses the issue of changing technology for both educational content and student validation issues. Although it is true that some rules apply strictly to Internet ADMs, the majority of the new rule language applies to all types of delivery methods.

Comment. Driver Training Associates; All-Pro Defensive Driver Course, International Driver Training, Inc.; and A Cool Defensive Driving Course questioned whether the technical standards can be justified when the technical standards for state colleges and universities are less rigorous.

Agency Response. There are significant differences between driver training regulations and regulations governing higher education programs. Because these entities are fundamentally different, it is not appropriate for TEA to attempt a comparison of driving safety courses and college credit courses delivered by distance learning technology.

Comment. Driver Training Associates; All-Pro Defensive Driver Course, International Driver Training, Inc.; and A Cool Defensive Driving Course requested that the commissioner of education withdraw the proposed rules in light of comments received since no clear evidence exists to indicate that the current ADM technical standards are not working.

Agency Response. The Agency disagrees that the proposed rules should be withdrawn. The current review and approval process and testimony has emphasized the need for rules regarding ADMs.

Comment. An individual representing The Safe Driver Centre Course commented that the focus on editing of the course material is misplaced and that the style and editing rules are unimportant to the approval process.

Agency Response. The Agency disagrees. The rule requiring ADMs to be adequately edited for correct use of grammar, spelling, and punctuation will not be revised. The ADM approval process will continue to require that these areas be addressed.

Comment. An individual representing USInteractive, also known as Blockbuster Franchise Defensive Driving, commented that students must have access to a live instructor endorsed by the course provider, on average, within two minutes.

Comment. An individual representing The Safe Driver Centre Course commented that within five minutes on a 24-hour per day, 7-day per week basis is burdensome and unnecessary in the Internet environment.

Comment. An individual representing A Cool Defensive Driving Course commented that the 24-hour, 7-day instructor requirement seems to be designed to squelch competition by small businesses that don't have the same resources as larger corporations and that the marketplace should decide whether this is a desirable feature of ADMs.

Agency Response. The Agency disagrees. Language regarding availability of a licensed instructor has been in rule for several years and will not be modified.

Comment. An individual representing USInteractive commented that a student should only be allowed one chance to answer student and course validation questions.

Agency Response. The Agency agrees and has modified the section to include language regarding "one chance to answer validation questions."

Comment. An individual representing USInteractive commented that student-solicited validation information must be used in conjunction with student information that can be verified by an outside third-party source for personal validation.

Comment. An individual representing A Cool Defensive Driving Course expressed the following concerns regarding third party security requirements: (1) they are illegal in most other states because student information is not released by the state to the public; (2) these requirements will result in a nightmare of student complaints; (3) that such requirements are burdensome to both the public and course provider; and (4) that students in Texas, who have requested that DPS not release driver's license information, should have an alternative method, such as proctoring, so that they can still participate in an ADM.

Comment. An individual representing National Traffic Safety Institute of Texas, Inc., commented that he had been told to plan on third-party authentication, and they were able to do so.

Comment. An individual representing CDS Driving Safety Course commented that if third-party validation is used then the student should be told which databases would be used.

Agency Response. Based on public comment, language regarding "student solicited validation questions" is now stated in rule. Experience gained from approved ADMs currently operating in Texas indicates that obtaining and using third-party data is feasible and does not appear to present problems for either the course provider or the student. Students have not, thus far, been reluctant to have third-party data reviewed nor has TEA received complaints from the general public about the use or identity of third-party databases.

Comment. An individual representing USInteractive commented that a minimum of 40 student validation questions verified by third-party sources is required to validate a student. A minimum of 50 course validation questions, randomly shuffled, that are specific to the course, but not necessarily specific to the course content, is required for course validation.

Comment. An individual representing A Cool Defensive Driving Course commented that third-party validation is not necessary and what is required in the technical standards is excessive.

Agency Response. Based on public comment, language regarding "the required number of student validation questions" has been modified and is now stated in rule. However, the requirement will be 30 student validation questions containing a minimum of 20 third-party validation questions. The agency will provide a pool of 30 or more questions to the course owners that must be used to randomly generate the remaining ten student validation questions. These ten questions will not have to be validated against a third-party database.

Comment. An individual representing Comedy Driving Safety School commented that nowhere are there provisions to insure that no drugs and/or alcohol are present or consumed during the taking of the class as is a strict requirement of DSC classroom classes.

Agency Response. The Agency disagrees that additional rule provisions are needed in this area. The Agency applies rigorous approval requirements to ADMs with the intent that students will not be able to successfully complete the course if they are under the influence of drugs and/or alcohol.

Comment. An individual representing USInteractive commented that a minimum of 250 course content questions, randomly shuffled, is required as a basis from which to draw the course content validation questions for each course.

Comment. An individual representing The Safe Driver Centre Course commented that TEA is overestimating the severity of the security problem and that requiring a bank of twice the number of questions as are asked is arbitrary. He commented that the key to validation is vigilant human monitoring rather than complex third-party validation systems.

Agency Response. Based on public comment, language regarding the required number of course validation questions is now stated in rule. However, the requirements will be a pool of 160 course validation questions instead of 250, randomly generated, with a minimum number of 50% educational content questions. Also, 80 questions instead of 40 course questions must be asked and validated throughout the course. These modifications to rule have been made in response to the public comments and to improve security.

Comment. An individual representing USInteractive commented that a student should not be allowed more than 30 seconds to respond to a student validation or course content question.

Comment: An individual representing A Cool Defensive Driving Course commented that students might need more than 45 seconds to respond to questions.

Agency Response. The Agency disagrees with a response time of 30 seconds or less. Language regarding the "30-second time limit" for responding to a question is restrictive and does not provide the student an adequate response time. The rules allow one chance to answer these questions, but due to learning and/or language barriers as well as system processing time, it is appropriate to give the student 60 seconds to respond.

Comment. An individual representing USInteractive commented that if a student is stopped because of failure to answer student or course validation questions, the student must respond to on-line instruction for re-entry within a specified amount of time (recommend 5 minutes).

Agency Response. The Agency disagrees and believes that adequate security requirements now exist in rule; therefore, this modification is not needed.

Comment. An individual representing USInteractive commented that course content presentation should allow for a maximum of 50% text-based delivery, meaning no Internet-based workbooks should be allowed. The remaining 50% of the course needs to be a combination of video, audio, animation and graphics. These technical capabilities are currently available, regardless of comments to the contrary.

Agency Response. The Agency agrees that a predominantly text-based course is not acceptable and rule language has been modified to address this issue as well as include multi-media requirements. However, language regarding a "50% course content limit on text-based material" is not feasible since ADMs are required to follow the same content and course sequence as a traditional course. This requirement may preclude courses from meeting the 50% limit on text-based material.

Comment. An individual representing USInteractive commented that, except for courses offered by accredited colleges and universities, an ADM may have only one home page that enables the user to take the course and that the home page must identify the course provider, the course, and the ADM used.

Agency Response. The Agency disagrees. Course owners are required to provide consumers with specific information regarding the course. However, restricting the number of websites through which courses can be offered is not an appropriate rule or technical standard.

Comment. An individual representing USInteractive commented that all ADMs delivered over the Internet must have a disclaimer at the beginning of the course that lists all of the computer equipment a student must have to successfully complete the course, and the student must acknowledge this information before being allowed to proceed.

Agency Response. The Agency agrees. Language in rule has been modified to include a requirement for "a statement regarding the required course computer equipment." Course owners will be required to have the student acknowledge this information in the enrollment agreement.

Comment. An individual representing USInteractive commented that all ADMs must have a disclaimer at the beginning which states that Internet courses are subject to atmospheric and other types of interference beyond the control of the course provider and that the course may take longer than six hours because of these interruptions. In addition, the student must acknowledge this information before being allowed to proceed.

Agency Response. The Agency agrees. Language in rule has been modified to include a statement that "interruptions of service may occur over which the course owner has no control." Course owners will be required to have the student acknowledge this information in the enrollment agreement.

Comment. An individual representing USInteractive commented that no advertising should appear during the instructional portion of an ADM presentation and that advertising should take place only on the home page, during breaks, after the test, or during loading periods.

Comment. An individual representing A Cool Defensive Driving Course commented that this is one of the proposals that seem to be a design issue rather than a regulatory issue.

Agency Response. The Agency agrees with the restriction of advertising. Language regarding this issue is now stated in rule. The Agency will prohibit the appearance of advertising during the actual instruction times of the course. Advertising is still allowed on homepages and other areas outside actual instruction time.

Comment. An individual representing USInteractive commented that each course should be sufficiently difficult to ensure that a certain percentage of students fail the course, and these standards should be set forth and reviewed by TEA on an annual basis.

Agency Response. The Agency disagrees. Language regarding a "required quota for failure" is problematic because there is no legal authority or sound educational theory to support this requirement. The concern regarding failure criterion is noted and language in rule now addresses the issue of course difficulty by requiring questions that are educationally challenging. In addition, personal validation and course failure criterion is now stated in rule.

Comment. USInteractive commented that course provider licenses issued for ADMs should be for a probationary period of 12 months. During the first 12 months, TEA should review the course and determine that security is adequate and the course is being presented as approved. Should a violation of either of these items be found, the probationary license would automatically be revoked.

Agency Response. There does not appear to be legal authority contained in VTCS, 4413(29c), to make this possible. Consideration of this proposal would require that the legislature amend the law to provide authority for conditional licenses.

Comment. An individual representing USInteractive commented that TEA should develop a penalty for course providers who attempt to hack into other course provider's systems.

Agency Response. The proposed language regarding "course provider penalties for attempted hacking" is outside the jurisdiction of the Agency. However, TEA is sensitive to the security issues surrounding system invasion (hacking) and rule language has been modified to address this issue.

Comment. An individual representing A Cool Defensive Driving Course commented that many of the technical standards appear to be proposals designed to squelch competition rather than provide a necessary alternative delivery method and that many seem to be design issues rather than regulatory matters. In this area, he lists several items including flash, browsing, visual and audible cues, monitor adjustment, video capture requirements, pop-up reminders, and video displaying inline on same page as text.

Comment. An individual representing CDS Driving Safety Course commented that design requirements should be mandated, such as the option of switching off audible cues, switching to headset use, menus being either text or graphic, course mapping, assigned user IDs, case-sensitive passwords, and page timers.

Agency Response. The Agency agrees that non-critical design elements could be considered optional. Regulatory matters such as "video capture requirements," multi-media, and "video display on the same page as text" have been incorporated in rule.

Comment. An individual representing CDS Driving Safety Course commented that he believes the rule prohibiting advertising prior to course approval is wrong; he believes that he should have the right to advertise and let the public know that a product is going to be available to them in the near future. He believes this may create legal problems for TEA.

Agency Response. The Agency disagrees. VTCS, Article 4413(29c), Section 9(4), states that a school shall not use advertising designed to deceive or mislead the student. VTCS, Article 4413(29c), Section 12(b), forbids a school to advertise before the date the school receives a school license from the commissioner.

Comment. An individual representing CDS Driving Safety Course commented that to insure equity, ADMs should be required to have regular breaks totaling 60 minutes of the 360 minutes of required class time, just like traditional classroom courses. He believes that the rationale regarding student concentration for long periods applies equally to both ADM and traditional classes.

Agency Response. The Agency is sensitive to the issue of equity and comments regarding fairness are noted. However, compelling arguments exist on both sides of this issue and no changes to existing rule are being adopted at this time.

Comment. An individual representing CDS Driving Safety Course commented that the Agency should require course owners to provide an alternative testing technique for students with reading, hearing, or learning disabilities. He believes that this may cause legal problems for TEA.

Agency Response. The Agency disagrees. The course provider is responsible for meeting the requirements found in both State and Federal law, including the Americans with Disabilities Act. Rule language regarding this issue will not be modified.

Comment. An individual representing CDS Driving Safety Course commented on the security testing and system invasion (hacker) protection required by TEA. He believes that the state would be embarrassed and the industry would be damaged if student information, testing, or financial data were compromised. He also suggests that course owners should require verification of identity and participation before allowing a student to re-enter the course after having been "timed out." He also commented that TEA should arrange for security testing to insure the privacy and security of student information and that this should be paid for by the $9,000 application fee.

Agency Response. The Agency agrees that system security is important and will continue to regulate the security and testing standards of all course providers in Texas. Rule language now includes requirements such as data submission standards, firewalls, software and hardware security through logical or physical isolation, etc. However, the Agency views security surrounding the transmission of financial data as outside its jurisdictional control.

The amendments are adopted under the Texas Civil Statutes, Article 4413(29c), §6, as amended by Senate Bill 777, 76th Texas Legislature, 1999, which authorizes the commissioner of education to adopt rules necessary to implement the Texas Driver and Traffic Safety Education Act.

§176.1101.Definitions.

The following words and terms, when used in this subchapter, shall have the following meanings, unless the context clearly indicates otherwise.

(1) Advertising--Any affirmative act, whether written or oral, designed to call public attention to a school and/or course in order to evoke a desire to patronize that school and/or course. This includes Meta tags and search engine listings.

(2) Break--An interruption in a course of instruction occurring after the course introduction and before the comprehensive exam and course summation.

(3) Change of ownership of a school or course provider--A change in the control of the school or course provider. Any agreement to transfer the control of a school or course provider is considered to be a change of ownership. The control of a school or course provider is considered to have changed:

(A) in the case of ownership by an individual, when more than 50% of the school or course provider has been sold or transferred;

(B) in the case of ownership by a partnership or a corporation, when more than 50% of the school or course provider or of the owning partnership or corporation has been sold or transferred; or

(C) when the board of directors, officers, shareholders, or similar governing body has been changed to such an extent as to significantly alter the management and control of the school or course provider.

(4) Clock hour--50 minutes of instruction in a 60-minute period for a driving safety course.

(5) Course validation question--A question designed to establish the student's participation in the course and comprehension of the course material by requiring the student to answer a question regarding a fact or concept taught in the course.

(6) Division--The division of the Texas Education Agency (TEA) responsible for administering the provisions of the law, rules, regulations, and standards as contained in this chapter and licensing driver training programs.

(7) Division director--The person designated by the commissioner of education to carry out the functions and regulations governing the driving safety schools and course providers and designated as director of the division responsible for licensing driver training programs.

(8) Final examination question--A question designed to measure the student's comprehension and knowledge of course material presented after the instruction is completed.

(9) Good reputation--A person is considered to be of good reputation if:

(A) there are no felony convictions related to the operation of a school or course provider, and the person has been rehabilitated from any other felony convictions;

(B) there are no convictions involving crimes of moral turpitude;

(C) within the last ten years, the person has never been successfully sued for fraud or deceptive trade practice;

(D) the person does not own or operate a school or course provider currently in violation of the legal requirements involving fraud, deceptive trade practices, student safety, quality of education, or refunds; has never owned or operated a school or course provider with habitual violations; and has never owned or operated a school or course provider which closed with violations including, but not limited to, unpaid refunds or selling, trading, or transferring a driver education certificate or uniform certificate of course completion to any person or school not authorized to possess it;

(E) the person has not withheld material information from representatives of TEA or falsified instructional records or any documents required for approval or continued approval; and

(F) in the case of an instructor, there are no misdemeanor or felony convictions involving driving while intoxicated over the past seven years.

(10) Inactive course--A driving safety course for which no uniform certificates of completion have been purchased for 36 months or longer.

(11) Instructor trainer--A driving safety instructor who has been trained to prepare instructors to give instruction in a specified curriculum.

(12) Moral turpitude--Conduct that is inherently immoral or dishonest.

(13) New course--A driving safety course is considered new when it has not been approved by TEA to be offered previously, or has been approved by TEA and offered and then discontinued, or the content, lessons, or delivery of the course have been changed to a degree that a new application is requested and a complete review of the application and course presentation is necessary to determine compliance.

(14) Personal validation question--A question designed to establish the identity of the student by requiring an answer related to the student's personal information such as a driver's license number, address, date of birth, or other similar information that is unique to the student.

(15) Public or private school--For the purpose of these rules, a public or private school is an accredited public or non-public secondary school.

(16) Uniform certificate of course completion--A document that is printed, administered, and supplied by TEA to owners or primary consignees for issuance to students who successfully complete an approved driving safety course and that meets the requirements of Transportation Code, Chapter 543, and Code of Criminal Procedure, Article 45.0511. This term encompasses all parts of a uniform certificate of course completion with the same serial number. It is a government record.

§176.1108.Courses of Instruction.

(a) This section contains requirements for driving safety, continuing education, and instructor development courses. For each course, the following curriculum documents and materials are required to be submitted as part of the application for approval. Except as provided by paragraph (1)(I) of this subsection, all course content shall be delivered under the direct observation of a licensed instructor. Any changes and updates to a course shall be submitted and approved prior to being offered. Approval of any course that is inactive as of September 1, 2000, will be revoked.

(1) Driving safety courses.

(A) Educational objectives. The educational objectives of driving safety courses shall include, but not be limited to: promoting respect for and encouraging observance of traffic laws and traffic safety responsibilities of drivers and citizens; reducing traffic violations; reducing traffic-related injuries, deaths, and economic losses; and motivating continuing development of traffic-related competencies.

(B) Driving safety course content guides. A course content guide is a description of the content of the course and the techniques of instruction that will be used to present the course. To be approved, each course owner shall submit as part of the application a course content guide that includes the following:

(i) a statement of the course's traffic safety goal and philosophy;

(ii) a statement of policies and administrative provisions related to instructor conduct, standards, and performance;

(iii) a statement of policies and administrative provisions related to student progress, attendance, makeup, and conduct. The policies and administrative provisions shall be used by each school that offers the course and include the following requirements:

(I) progress standards that meet the requirements of subparagraph (F) of this paragraph;

(II) appropriate standards to ascertain the attendance of students. All schools approved to use the course must use the same standards for documenting attendance to include the hours scheduled each day and each hour not attended;

(III) if the student does not complete the entire course, including all makeup lessons, within the timeline specified by the court, no credit for instruction shall be granted;

(IV) any period of absence for any portion of instruction will require that the student complete that portion of instruction. All make-up lessons must be equivalent in length and content to the instruction missed and taught by a licensed instructor; and

(V) conditions for dismissal and conditions for reentry of those students dismissed for violating the conduct policy;

(iv) a statement of policy addressing entrance requirements and special conditions of students, such as the inability to read, language barriers, and other disabilities;

(v) a list of relevant instructional resources, such as textbooks, audio and visual media and other instructional materials, and equipment that will be used in the course; and the furniture deemed necessary to accommodate the students in the course, such as tables, chairs, and other furnishings. The course shall include a minimum of 60 minutes of videos, including audio; however, the videos and other relevant instructional resources cannot be used in excess of 150 minutes of the 300 minutes of instruction. The resources may be included in a single list or may appear at the end of each instructional unit;

(vi) written or printed materials that shall be provided for use by each student as a guide to the course. The division director may make exceptions to this requirement on an individual basis;

(vii) instructional activities to be used to present the material (lecture, films, other media, small-group discussions, workbook activities, written and oral discussion questions, etc.). When small-group discussions are planned, the course content guide shall identify the questions that will be assigned to the groups;

(viii) instructional resources for each unit;

(ix) techniques for evaluating the comprehension level of the students relative to the instructional unit. If oral or written questions are to be used to measure student comprehension levels, they shall be included in the course guide. The evaluative technique may be used throughout the unit or at the end; and

(x) a completed form cross-referencing the instructional units to the topics identified in subparagraph (D) of this paragraph. A form to cross-reference the instructional units to the required topics and topics unique to the course will be provided by the division.

(C) Course and time management. Approved driving safety courses shall be presented in compliance with the following guidelines.

(i) A minimum of 300 minutes of instruction is required.

(ii) The total length of the course shall consist of a minimum of 360 minutes.

(iii) Sixty minutes of time, exclusive of the 300 minutes of instruction, shall be dedicated to break periods or to the topics included in the minimum course content. All break periods shall be provided after instruction has begun and before the comprehensive exam and summation.

(iv) Administrative procedures, such as enrollment, shall not be included in the 300 minutes of the course.

(v) Courses conducted in a single day in a traditional classroom setting shall allow a minimum of 30 minutes for lunch, which is exclusive of the total course length of 360 minutes.

(vi) Courses taught over a period longer than one day shall provide breaks on a schedule equitable to those prescribed for one-day courses. However, all breaks shall be provided after the course introduction and prior to the last unit of the instructional day or the comprehensive exam and summation, whichever is appropriate.

(vii) The order of topics shall be approved by Texas Education Agency (TEA) as part of the course approval, and for each student, the course shall be taught in the order identified in the approved application.

(viii) Students shall not receive a uniform certificate of course completion unless that student receives a grade of at least 70% on the final examination.

(ix) The TEA shall produce and supply to course providers, at no cost to the course providers, copies of a short video that will provide information about the requirements for completing a six-hour driving safety course and the penalties involved for accepting a uniform certificate of course completion for a course that was not six hours in length. The course provider shall ensure that the video is shown to all students of each class prior to the final examination. Alternative methods for providing the required information to the students may be submitted by the course provider and approved at the discretion of the division director.

(x) No more than 50 students per class are permitted in driving safety courses if any student in the class receives a uniform certificate of completion.

(xi) The driving safety school shall make a material effort to establish the identity of the student.

(D) Minimum course content. A driving safety course shall include, as a minimum, materials adequate to address the following topics and to comply with the minimum time requirements for each unit and the course as a whole.

(i) Course introduction--minimum of ten minutes (instructional objective--to orient students to the class). Instruction shall address the following topics:

(I) purpose and benefits of the course;

(II) course and facilities orientation;

(III) requirements for receiving course credit; and

(IV) student course evaluation procedures.

(ii) The traffic safety problem--minimum of 15 minutes (instructional objectives--to develop an understanding of the nature of the traffic safety problem and to instill in each student a sense of responsibility for its solution). Instruction shall address the following topics:

(I) identification of the overall traffic problem in the United States, Texas, and the locale where the course is being taught;

(II) death, injuries, and economic losses resulting from motor vehicle crashes in Texas; and

(III) five leading causes of motor vehicle crashes in Texas as identified by the Department of Public Safety (DPS).

(iii) Factors influencing driver performance--minimum of 20 minutes (instructional objective--to identify the characteristics and behaviors of drivers and how they affect driving performance). Instruction shall address the following topics:

(I) attitudes, habits, feelings, and emotions;

(II) alcohol and other drugs;

(III) physical condition;

(IV) knowledge of driving laws and procedures; and

(V) understanding the driving task.

(iv) Traffic laws and procedures--minimum of 30 minutes (instructional objectives--to identify the requirements of, and the rationale for, applicable driving laws and procedures and to influence drivers to comply with the laws on a voluntary basis). Instruction shall address the following topics:

(I) passing;

(II) right-of-way;

(III) turns;

(IV) stops;

(V) speed limits;

(VI) railroad crossings safety;

(-a-) statistics;

(-b-) causes; and

(-c-) evasive actions;

(VII) categories of traffic signs, signals, and highway markings;

(VIII) pedestrians;

(IX) improved shoulders;

(X) intersections;

(XI) occupant restraints;

(XII) litter prevention;

(XIII) law enforcement and emergency vehicles (this category will be temporary until the need is substantiated by documentation from the DPS on the number of deaths or injuries involved because of improper procedures used by a citizen when stopped by a law enforcement officer); and

(XIV) other laws as applicable (i.e., financial responsibility/compulsory insurance).

(v) Special skills for difficult driving environments--minimum of 20 minutes (instructional objectives--to identify how special conditions affect driver and vehicle performance and identify techniques for management of these conditions). Instruction shall address the following topics:

(I) inclement weather;

(II) traffic congestion;

(III) city, urban, rural, and expressway environments;

(IV) reduced visibility conditions--hills, fog, curves, light conditions (darkness, glare, etc.), etc.; and

(V) roadway conditions.

(vi) Physical forces that influence driver control--minimum of 15 minutes (instructional objective--to identify the physical forces that affect driver control and vehicle performance). Instruction shall address the following topics:

(I) speed control (acceleration, deceleration, etc.);

(II) traction (friction, hydroplaning, stopping distances, centrifugal force, etc.); and

(III) force of impact (momentum, kinetic energy, inertia, etc.).

(vii) Perceptual skills needed for driving--minimum of 20 minutes (instructional objective--to identify the factors of perception and how the factors affect driver performance). Instruction shall address the following topics:

(I) visual interpretations;

(II) hearing;

(III) touch;

(IV) smell;

(V) reaction abilities (simple and complex); and

(VI) judging speed and distance.

(viii) Defensive driving strategies--minimum of 40 minutes (instructional objective--to identify the concepts of defensive driving and demonstrate how they can be employed by drivers to reduce the likelihood of crashes, deaths, injuries, and economic losses). Instruction shall address the following topics:

(I) trip planning;

(II) evaluating the traffic environment;

(III) anticipating the actions of others;

(IV) decision making;

(V) implementing necessary maneuvers;

(VI) compensating for the mistakes of other drivers;

(VII) avoiding common driving errors; and

(VIII) interaction with other road users (motorcycles, bicycles, trucks, pedestrians, etc.).

(ix) Driving emergencies--minimum of 40 minutes (instructional objective--to identify common driving emergencies and their countermeasures). Instruction shall address the following topics:

(I) collision traps (front, rear, and sides);

(II) off-road recovery, paths of least resistance; and

(III) mechanical malfunctions (tires, brakes, steering, power, lights, etc.).

(x) Occupant restraints and protective equipment--minimum of 15 minutes (instructional objective--to identify the rationale for having and using occupant restraints and protective equipment). Instruction shall address the following topics:

(I) legal aspects;

(II) vehicle control;

(III) crash protection;

(IV) operational principles (active and passive); and

(V) helmets and other protective equipment.

(xi) Alcohol and traffic safety--minimum of 40 minutes (instructional objective--to identify the effects of alcohol on roadway users). Instruction shall address the following topics related to the effects of alcohol on roadway users:

(I) physiological effects;

(II) psychological effects;

(III) legal aspects;

(IV) synergistic effects; and

(V) countermeasures.

(xii) Comprehensive examination and summation--minimum of 15 minutes (this shall be the last unit of instruction).

(xiii) The remaining required 20 minutes of instruction shall be allocated to the topics included in the minimum course content or to additional driving safety topics that satisfy the educational objectives of the course.

(E) Instructor training guides. An instructor training guide contains a description of the plan, training techniques, and curriculum to be used to train instructors to present the concepts of the approved driving safety course described in the applicant's driving safety course content guide. Each course provider shall submit as part of the application an instructor training guide that is bound or hole-punched and placed in a binder and that has a cover and a table of contents. The guide shall include the following:

(i) a statement of the philosophy and instructional goals of the training course;

(ii) a description of the plan to be followed in training instructors. The plan shall include, as a minimum, provisions for the following:

(I) instruction of the trainee in the course curriculum;

(II) training the trainee in the techniques of instruction that will be used in the course;

(III) training the trainee about administrative procedures and course provider policies;

(IV) demonstration of desirable techniques of instruction by the instructor trainer;

(V) a minimum of 15 minutes of instruction of the course curriculum by the trainee under the observation of the instructor trainer as part of the basic training course;

(VI) time to be dedicated to each training lesson; and

(VII) a minimum of 600 minutes of instruction of the course in a regular approved course under the observation of a licensed instructor trainer. The instructor trainee shall provide instruction for two full courses. It is not mandatory that the two courses be taught as two complete courses; however, every instructional unit shall be taught twice; and

(iii) instructional units sufficient to address the provisions identified in clause (ii)(I)-(V) of this subparagraph. The total time of the units shall contain a minimum of 24 instructional hours. Each instructional unit shall include the following:

(I) the subject of the unit;

(II) the instructional objectives of the unit;

(III) time to be dedicated to the unit;

(IV) an outline of major concepts to be presented;

(V) instructional activities to be used to present the material (i.e., lecture, films, other media, small-group discussions, workbook activities, written and oral discussion questions). When small-group discussions are planned, the course guide shall identify the questions that will be assigned to the groups;

(VI) instructional resources for each unit; and

(VII) techniques for evaluating the comprehension level of the students relative to the instructional unit. If oral or written questions are to be used to measure student comprehension levels, they shall be included in the instructor training guide. The evaluative technique may be used throughout the unit or at the end.

(F) Examinations. Each course provider shall submit for approval, as part of the application, tests designed to measure the comprehension level of students at the completion of the driving safety course and the instructor training course. The comprehensive examination for each driving safety course must include at least two questions from each unit, excluding the course introduction and comprehensive examination units. Instructors may not be certified or students given credit for the driving safety course unless they score 70% or more on the final test. The course content guide shall identify alternative testing techniques to be used for students with reading, hearing, or learning disabilities and policies for retesting students who score less than 70% on the final exam. The applicant may choose not to provide alternative testing techniques; however, students shall be advised of courses providing alternative testing prior to enrollment in the course. Test questions may be short answer, multiple choice, essay, or a combination of these forms.

(G) Student course evaluation. Each student in a driving safety course shall be given an opportunity to evaluate the course and the instructor on an official evaluation form. A master copy of the evaluation form will be provided to TEA.

(H) State-level evaluation of driving safety courses. Each course provider shall collect adequate student data to enable TEA to evaluate the overall effectiveness of a course in reducing the number of violations and accidents of persons who successfully complete the course. The commissioner of education may determine a level of effectiveness that serves the purposes of Texas Civil Statutes, Article 4413(29c).

(I) Driving safety courses delivered by an alternative delivery method (ADM).

(i) The commissioner of education may approve an ADM for an approved driving safety course and waive any rules to accomplish this approval if the ADM includes testing and security measures that are at least as secure as the measures available in a usual classroom, including:

(I) as provided in this paragraph, the educational objectives, minimum course content, applicable areas of course and time management, examination, and student course evaluation requirements are met. The following requirements shall also be met:

(-a-) the ADM shall follow the same topic order and course content sequence as the approved traditional course. A predominantly text-based ADM will not be considered. The minimum time requirements for each unit and the course as a whole described in subparagraphs (C) and (D) of this paragraph shall be met;

(-b-) advertisement of goods and services shall not appear during the actual instructional times of the course;

(-c-) the student shall be able to browse or review previously completed material;

(-d-) the student shall be able to navigate logically and systematically through the course;

(-e-) technical support personnel shall be knowledgeable of course content and technical issues;

(-f-) the course shall be adequately edited for correct use of grammar, punctuation, and spelling before it is submitted for review; and

(-g-) multi-media requirements shall be met, as follows:

(-1-) all videos shall be timed and include a validation process that verifies the student spent the required time viewing and comprehending the video material;

(-2-) videos may utilize streaming video, flash, or comparable technologies;

(-3-) the video shall be captured at 15 frames per second or more. Video size shall be at least 240x180 pixels and shall resize while maintaining its aspect ratio;

(-4-) if using streaming video, the video file shall stream for multiple connection speeds. A download rate of at least 28.8Kbps is required;

(-5-) the video shall have inline controls available to the user for pausing and restarting;

(-6-) videos shall display inline on the same page with the relevant text; and

(-7-) permanent moving animation that is not related to the topic being presented on the page is prohibited;

(II) the course materials are written by a TEA-licensed driving safety instructor or other individuals or organizations with recognized experience in writing instructional materials with input from a TEA-licensed driving safety instructor;

(III) with the exception of circumstances beyond the control of the course owner, the student has adequate access to a licensed instructor and telephonic technical assistance (help desk) (on the average, within two minutes) throughout the course such that the flow of instructional information is not delayed;

(IV) the equipment and course materials are available only through and at the approved driving safety school or classroom or at a storefront location specifically approved by TEA for that purpose. TEA shall be informed prior to any moves, additions, or changes to the course, data processing system, operating system, or organizational rules maintained by the course owner that could impact the course content or the confidentiality of any part of the system of records, applications, operating systems, or hardware used by the course owner;

(V) there is sufficient evidence to demonstrate the security of the course and that the general public cannot circumvent it, including the following:

(-a-) course owners shall make a material effort to validate the student's identity at the point of registration and throughout the course and maintain a record of the results;

(-b-) acceptable validation methods to verify student identity are third-party verification of personal information, voice recognition, thumb-print scans, retina scans, student-solicited responses when combined with third-party verification of personal information, or other acceptable validation methods that meet or exceed these methods; and

(-c-) the student shall be allowed no more than 60 seconds to respond to each personal or course validation question and shall have only one chance to respond correctly;

(VI) the ADM shall incorporate a personal validation process that verifies student identity and participation throughout the course that includes the following:

(-a-) if the ADM requires a student's picture identification to be verified at the beginning and conclusion of the course, the following criteria shall be met:

(-1-) at least one third-party verified personal validation question per unit (minimum of ten) shall be asked, excluding log-on questions;

(-2-) all questions shall be generated in random order and the same questions shall not be asked more than twice. Questions that appear twice shall be as a result of random generation and not by design; and

(-3-) the test bank for personal validation questions shall equal three times the number of questions being asked;

(-b-) if the ADM does not require a student's picture identification at the beginning and conclusion of the course, the following criteria shall be met:

(-1-) at least one personal validation question shall be asked throughout the course every ten to 20 minutes, for a total of at least 30 personal validation questions. Personal validation questions shall be asked while the student is completing the course, not including the final examination. Registration, log-on questions (i.e., password), and re-entry questions shall not be counted as part of the 30 personal validation questions;

(-2-) at least 20 of the 30 personal validation questions asked during the course must be verified against a third-party database;

(-3-) the test bank for third-party verified validation questions shall be at least 30 questions and shall be drawn from databases of at least two different sources. A maximum of 12 questions may be drawn from driver's license and/or Social Security information;

(-4-) all third-party verifiable validation questions shall be randomly generated in respect to time and order and the same questions shall not be asked more than twice. Questions that appear twice shall be as a result of random generation and not by design; and

(-5-) at least ten additional personal validation questions shall be asked and shall be randomly generated from a list of 30 questions supplied by TEA for this purpose. All questions from this list shall be randomly generated in respect to time and order and the same questions shall not be asked more than twice. Questions that appear twice shall be as a result of random generation and not by design; and

(-c-) exceptions to the personal validation process shall only be approved for a personal validation process that meets or exceeds the requirements specified in items (-a-) and (-b-) of this subclause;

(VII) the ADM shall incorporate a course validation process that verifies student participation and comprehension of course material, including the following:

(-a-) the ADM includes built-in time parameters to ensure that six hours have been attended and completed by the student; and

(-b-) testing of student participation throughout the course to ensure that the student receives the minimum course content and time management requirements for instruction as provided by subparagraphs (C) and (D) of this paragraph, as follows:

(-1-) at least 80 course validation questions shall be asked throughout the course. Each student shall be asked at least five time-limited course questions during every major unit throughout the course. Course validation questions shall be asked while the student is completing the course, not including the final examination;

(-2-) at least 50% of the course validation questions asked shall be educational content questions drawn from statistics, facts, and techniques presented as part of the course material;

(-3-) the test bank for course validation questions shall be at least 160 questions, of which at least 50% shall be educational questions drawn from the course material;

(-4-) all course validation questions shall be generated in random order and the same questions shall not be asked more than twice. Questions that appear twice shall be as a result of random generation and not by design;

(-5-) at least 20% of course validation questions shall relate to the content of multimedia "clips" presented during the course. All questions shall be generated in random order and the same questions shall not be asked more than twice. Questions that appear twice shall be as a result of random generation and not by design;

(-6-) course validation questions, whether pertaining to educational content or to a specific event, fact, person, or situation presented during the course, shall be of such difficulty that the answer may not be easily determined without having completed the actual instruction; and

(-7-) course validation questions shall be short answer, multiple choice, essay, or a combination of these forms;

(VIII) the ADM shall incorporate a final examination that measures student knowledge and comprehension of course material by an examination consisting of at least two questions per required unit set forth in subparagraph (D)(ii)-(xi) of this paragraph for a total of at least 20 questions. The final examination questions shall be drawn from a bank of at least 80 questions. Test questions shall be generated in random order, and no test question shall be repeated within the 20-question final examination. Test questions shall be of such difficulty that the answer may not be easily determined without having completed the actual instruction. Testing shall be administered by a TEA-licensed instructor, and if the ADM does not involve the student being in physical proximity to the instructor, the testing may be administered using technology;

(IX) the ADM provides for failure criteria for personal validation, course validation, and final examination that meet or exceed those set forth in items (-a-)-(-c-) of this subclause. Course owners shall rigidly enforce failure criteria as follows:

(-a-) for personal validation questions that are not answered within 60 seconds of the time of transmission from the course owner or that are answered incorrectly, the student shall be suspended from the course after each missed question. The student shall be allowed to reenter the course after the first missed question if the student successfully answers the missed question along with at least three of five randomly generated personal validation questions. The student shall be failed and shall not receive a uniform certificate of completion if the student misses more than two verified personal validation questions. Course providers shall be allowed to make allowances for obvious and logical mistakes by students, such as when a student enters information that matches the database information in substance but not in form;

(-b-) for course validation questions that are not answered within 60 seconds of the time of transmission from the course provider or that are answered incorrectly, the student shall be suspended from the course after missing 16 questions. The student shall be allowed to reenter the course upon correctly answering three of five course validation questions from material relevant to the missed question. The seventeenth, eighteenth, and nineteenth missed questions shall be handled in the same manner. The twentieth missed question shall result in course failure and the student shall not receive a uniform certificate of completion. Course providers shall be allowed to make allowances for obvious and logical mistakes by students, such as when a student enters information that matches the correct answer in substance but not in form; and

(-c-) for final examination questions, students shall be allowed only one answer to each question posed. If the question is not answered within 60 seconds of the time of transmission from the course provider or is answered incorrectly, the question shall be counted as incorrect. A student must correctly answer 70% or more of all the questions on the final examination. A student shall be tested on the final examination a total of no more than three times. If the student is re-tested after failing the final examination, the re-test shall consist of 20 randomly generated questions that meet the same time and content requirements as the final examination. If a student fails to correctly answer at least 70% of the final examination questions on three consecutive attempts, the student shall be failed and denied a uniform certificate of completion;

(X) the ADM provides for the creation and maintenance of records documenting student enrollment, the steps taken to verify each student's identity verification, the participation of each student, and the testing of each student's knowledge. The following requirements shall be met:

(-a-) the enrollment contract shall identify the type of any third-party data that will be accessed prior to or during validation of the student's identity. The course owner shall obtain the student's approval to access the third-party data;

(-b-) the enrollment contract shall identify the hardware and software requirements to successfully complete the course. The course owner shall obtain the student's acknowledgement that the student understands the computer requirements;

(-c-) the enrollment contract shall specify that interruptions in course service may occur over which the course owner has no control. The course owner shall obtain the student's acknowledgement that the student understands that service interruptions may occur;

(-d-) the enrollment contract shall specify the data that will be collected from the student that could be sold to entities that may derive commercial or social benefits from the data, and the course owner shall obtain the student's approval for collection and distribution of that data;

(-e-) TEA shall be informed of proposed changes to course and student validation records (i.e., footprints), and no changes can be implemented without written approval signed by the division director; and

(-f-) the course owner shall maintain a complete student course data file (footprint) to demonstrate student activity. Course owners shall ensure that at least the following information is collected and retained for creating the student footprint:

(-1-) student's name and driver's license number;

(-2-) dates and times of student activity (log-on and log-off times);

(-3-) dates, times, and results of personal-validation and course-content questions. If a "key" or "code" is used to identify the question and answer, rather than recording the entire question and answer, then the "key" or "code" must be furnished to TEA;

(-4-) verification of the amount of time the student spent in each unit;

(-5-) verification of the amount of total time the student spent in the course;

(-6-) an identifier of the reason a person was suspended or failed the course;

(-7-) dates, times, and responses for each question on the final examination. If a "key" or "code" is used to identify the question and answer, rather than recording the entire question and answer, the "key" or "code" must be furnished to TEA; and

(-8-) name or identity number of staff member entering comments, retesting, or revalidating student; and

(XI) the ADM provides for data security, as follows:

(-a-) records that constitute sensitive or confidential information shall be protected in each individual course;

(-b-) any programs, applications, or databases that contain testing programs, files containing student identification information, files containing information on certification or certificate issuance, or testing "keys" shall be subject to the rules governing protection of data;

(-c-) prior to ADM approval, course owners shall provide TEA a non-disclosure agreement in which they assure that they will not provide any stored or transient information to a requesting party other than an internal business function, TEA, or a TEA-approved recipient. Each internal business function given access to sensitive/confidential information shall be approved in writing by TEA. Alternatively, the course owner shall include in the enrollment contract a privacy statement regarding data that will be collected from the student that could be sold to entities that may derive commercial or social benefits from the data, and the course owner shall obtain the student's approval for collection and distribution of that data;

(-d-) access to confidential electronic information as defined in item (-b-) of this subclause shall occur through strictly controlled and audited software and/or hardware interfaces. Access to confidential information shall be documented and occur through strictly enforced business rules and operational procedures that comply with state and federal laws;

(-e-) remote transmission of sensitive data such as student identity data shall take place through secure channels implementing asymmetric key (public key) cryptography or its equivalent. Remote transmission includes any data that traverses the Internet or other data or voice network(s) that exist in the public domain apart from the course owner's on-premises local area network;

(-f-) course owners shall make information inaccessible to those who are not authorized to obtain it, and are responsible for maintaining the security of hardware, software, and confidential information stored therein. Either logical or physical isolation of the system hardware and software or a combination of the two is acceptable. If a non-distributed (central) architecture is used in which all applications (secure and otherwise) reside on a single host, then acceptable access control mechanisms might include (but are not limited to) locked rooms for servers, tape libraries, and network infrastructure; secure operating systems; or encrypted databases, applications, and data files. In a distributed environment, additional mechanisms shall be employed such as the use of firewalls, network and application-level access control lists, and other protection technology to ensure that restricted interfaces and backends are not compromised;

(-g-) course owners shall assure that course data are readily, securely, and reliably available by electronic or printed means to TEA and TEA authorized recipients on a demand basis. If the data are not stored in Texas, then back-ups of the data shall be stored in Texas and any information that changes must be updated at least once every 24 hours;

(-h-) course owners shall have a disaster recovery system that ensures system restoration, in case of failure, to a working state of acceptable accuracy within 24 hours. A certification statement from an authorized/qualified third party will be considered acceptable proof that the course owner has an acceptable disaster recovery system;

(-i-) upon termination of the course approval and/or course provider license, any missing student data shall be delivered to TEA within seven calendar days of termination; and

(-j-) TEA reserves the right to require modifications to the system and policies maintained by the course owner if a threat to data security is perceived. This may involve providing a third-party certification to TEA by the course owner.

(ii) For an ADM approved before the effective date of this subsection, the ADM must demonstrate compliance with this subsection prior to December 31, 2001.

(J) Requirements for authorship. The course materials shall be written by a TEA-licensed driving safety instructor or other individuals or organizations with recognized experience in writing instructional materials with input from a TEA-licensed driving safety instructor.

(2) Instructor development courses.

(A) Driving safety instructors shall successfully complete 36 clock hours (50 minutes of instruction in a 60-minute period) in the approved instructor development course for the driving safety course to be taught, under the supervision of a driving safety instructor trainer. Supervision is considered to have occurred when the instructor trainer is present and personally provides the 36 clock hours of training for driving safety instructors, excluding those clock hours approved by TEA staff that may be presented by a guest speaker or using films and other media that pertain directly to the concepts being taught.

(B) Instruction records shall be maintained by the course provider and instructor trainer for each instructor trainee and shall be available for inspection by authorized division representatives at any time during the training period and/or for license investigation purposes. The instruction record shall include: the trainee's name, address, driver's license number, and other pertinent data; the name and instructor license number of the person conducting the training; and the dates of instruction, lesson time, and subject taught during each instruction period. Each record shall also include grades or other means of indicating the trainee's aptitude and development. Upon satisfactory completion of the training course, the instructor trainer conducting the training will certify one copy of the instruction record for attachment to the trainee's application for licensing, and one copy will be maintained in a permanent file at the course provider location.

(C) All student instruction records submitted for the TEA-approved instructor development course shall be signed by the course provider. Original documents shall be submitted.

(D) Driving safety instructor development courses may be offered at approved classroom facilities of a licensed school which is approved to offer the driving safety course being taught. A properly licensed instructor trainer shall present the course.

(E) Applicants shall complete 36 hours of training in the driving safety curriculum that shall be taught. Of the 36 hours, 24 shall cover techniques of instruction and in-depth familiarization with materials contained in the driving safety curriculum. The additional 12 hours shall consist of practical teaching with students and shall occur after the first 24 hours have been completed.

(F) The driving safety course provider shall submit dates of instructor development course offerings for the 24-hour training that covers techniques of instruction and in-depth familiarization with the material contained in the driving safety curriculum, locations, class schedules, and scheduled instructor trainers' names and license numbers before the courses are offered. The 12-hour practical-teaching portion of the instructor development course shall be provided at properly licensed schools or classrooms approved to offer the course being provided.

(3) Continuing education courses.

(A) Continuing education requirements include the following.

(i) Each course provider will be responsible for receiving an approval for a minimum of a two-hour continuing education course. Each instructor currently endorsed to teach the course must attend the approved continuing education course conducted by the course provider.

(ii) The request for course approval shall contain the following:

(I) a description of the plan by which the course will be presented;

(II) the subject of each unit;

(III) the instructional objectives of each unit;

(IV) time to be dedicated to each unit;

(V) instructional resources for each unit, including names or titles of presenters and facilitators;

(VI) any information that TEA mandates to ensure quality of the education being provided;

(VII) a plan by which the course provider will monitor and ensure attendance and completion of the course by the instructions within the guidelines set forth in the course; and

(VIII) a course evaluation form to be completed by each instructor attending the course. The course provider must maintain each instructor's completed evaluation form for one year.

(iii) A continuing education course may be approved if TEA determines that:

(I) the course constitutes an organized program of learning that enhances the instructional skills, methods, or knowledge of the driving safety instructor;

(II) the course pertains to subject matters that relate directly to driving safety instruction, instruction techniques, or driving safety-related subjects;

(III) the entire course has been designed, planned, and organized by the course provider. The course provider shall use licensed driving safety instructors to provide instruction or other individuals with recognized experience or expertise in the area of driving safety instruction or driving safety-related subject matters. Evidence of the individuals' experience or expertise may be requested by the division director; and

(IV) the course contains updates or approved revisions to the driving safety course curriculum, policies or procedures, and/or any changes to the course, that are affected by changes in traffic laws or statistical data.

(B) Course providers shall notify the division director of the scheduled dates, times, and locations of all continuing education courses no less than ten calendar days prior to the class being held, unless otherwise excepted by the division director.

(b) Course providers shall submit documentation on behalf of schools applying for approval of additional courses after the original approval has been granted. The documents shall be designated by the division director and include the appropriate fee. Courses shall be approved before soliciting students, advertising, or conducting classes. An approval for an additional course shall not be granted if the school's compliance is in question at the time of application.

(c) If an approved course is discontinued, the division director shall be notified within 72 hours of discontinuance and furnished with the names and addresses of any students who could not complete the course because it was discontinued. If the school does not make arrangements satisfactory to the students and the division director for the completion of the courses, the full amount of all tuition and fees paid by the students are due and refundable. If arrangements are not made satisfactory to the students and the division director, the refunds must be made no later than 30 days after the course was discontinued. Any course discontinued shall be removed from the list of approved courses.

(d) If, upon review and consideration of an original, renewal, or amended application for course approval, the commissioner of education determines that the applicant does not meet the legal requirements, the commissioner shall notify the applicant, setting forth the reasons for denial in writing.

(e) The commissioner of education may revoke approval of any course given to a course owner, provider, or school under any of the following circumstances.

(1) A statement contained in the application for the course approval is found to be untrue.

(2) The school has failed to maintain the faculty, facilities, equipment, or courses of study on the basis of which approval was issued.

(3) The school and/or course provider has been found to be in violation of Texas Civil Statutes, Article 4413(29c), and/or this chapter.

(4) The course has been found to be ineffective in carrying out the purpose of the Texas Driver and Traffic Safety Education Act.

This agency hereby certifies that the adoption has been reviewed by legal counsel and found to be a valid exercise of the agency's legal authority.

Filed with the Office of the Secretary of State on June 29, 2001.

TRD-200103725

Criss Cloudt

Associate Commissioner, Accountability Reporting and Research

Texas Education Agency

Effective date: July 19, 2001

Proposal publication date: February 16, 2001

For further information, please call: (512) 463-9701