TITLE administration

Part XII. Advisory Commission on State Emergency Communications

Chapter 251. Regional Plans-Standards

1 TAC §251.2, §251.6

The Advisory Commission on State Emergency Communications proposes new §251.2, concerning guidelines for changing or extending 9-1-1 service arrangements and an amendment to §251.6, concerning guidelines for Strategic Plans, Amendments, and Equalization Surcharge Allocation. These sections provide guidelines for changing or extending 9-1-1 service arrangements in the new competitive and fast-changing telecommunications environment. The new section provides guidelines to ensure that changing or extending service arrangements does not degrade the provision of the highest level of 9-1-1 service or fail to address technical or cost issues that may result from the new telecommunications environment. The amended section incorporates the new section into the existing guidelines for strategic plans, amendments, and equalization surcharge allocation.

James D. Goerke, Executive Director, has determined that for each year of the first five years the new and amended sections are in effect any fiscal impact to state or local governments will be covered by emergency service fees and/or equalization surcharges.

James D. Goerke, Executive Director, has determined that for each year of the first five years the new and amended sections are in effect the public benefit as a result of the section will be the better and more orderly implementation of changes and extensions of service arrangements in the new telecommunications environment. There are no economic costs to persons (e.g. service providers) required to comply with these sections. Furthermore, these sections will better inform service providers wanting to make proposals that change or extend service arrangement of the criteria for such proposals.

Comments may be submitted within 30 days after publication in the Texas Register and reply comments within 15 days thereafter to James D. Goerke, Executive Director, Advisory Commission on State Emergency Communications, 333 Guadalupe Street, Suite 2-212, Austin, Texas 78701, (512) 305-6911.

The sections are proposed under Health and Safety Code, Chapter 771, §§771.051, 771.055, 771.056, 771.059, which provide the Advisory Commission on State Emergency Communications with the authority to administer the implementation of statewide 9-1-1 service, to develop minimum performance standards for 9-1-1 service to be followed in developing regional plans, and to allocate money for the operation of 9-1-1 service.

Health and Safety Code, Chapter 771 is affected by these proposed sections.

§251.2.Guidelines for Changing or Extending 9-1-1 Service Arrangements.

(a)

Definitions. When used in this rule, the following words and terms shall have the meanings identified in paragraphs (1)-(5) of this subsection, unless the context of the word or term clearly indicates otherwise.

(1)

Automatic Number Identification (ANI) -- A system which permits the identification of the caller's telephone number. For purposes of this rule, the term has the same meaning as in 47 C.F.R §20.18.

(2)

Emergency Communications District -- A public agency or group of public agencies acting jointly that provided 9-1-1 service before September 1, 1987, or that had voted or contracted before that date to provide that service; or a district created under Texas Health and Safety Code, Chapter 772, Subchapters B, C, D, or E.

(3)

Pseudo Automatic Number Identification (Pseudo ANI) -- A system which identifies the location of the base station or cell site through which a mobile call originates. For purposes of this rule, the term has the same meaning as in 47 C.F.R §20.18.

(4)

Regional Plan -- A plan for the establishment and operation of 9-1-1 service throughout the region that regional planning commissions serves. The plan must meet the standards established by and be amended in accordance with the standards established by the Advisory Commission on State Emergency Communications.

(5)

Regional Planning Commission -- A commission established under Local Government Code, Chapter 391, also referred to as a regional council of governments (COG).

(b)

Policy and Procedures. As authorized by Health and Safety Code, Chapter 771, the Advisory Commission on State Emergency Communications (ACSEC) may impose 9-1-1 emergency service fees and equalization surcharges to support the planning, development, and provision of 9-1-1 service throughout the State of Texas. ACSEC is responsible for administering the implementation of statewide 9-1-1 service. ACSEC is also responsible for minimum performance standards for the operation of 9-1-1 service to be followed in developing regional plans. One of the most fundamental components of any 9-1-1 service operation and any regional plan is how the 9-1-1 service will be provided by the service provider(s) directly connecting to the Public Safety Answering Point (PSAP). Changing the tandem and/or database service arrangements for direct connection to the PSAP, adding additional tandem and/or database service providers, or extending current service arrangements for a fixed period may potentially adversely effect the level, quality, and costs of 9-1-1 service. Changing the tandem and/or database service arrangements for direct connection to the PSAP, adding additional tandem and/or database service providers, or extending current service arrangements for a fixed period may also potentially adversely effect other service providers that rely on another service provider for interconnection to the PSAP (e.g., other service providers need to know which provider to send Automatic Number Identification (ANI) information and Automatic Location Information (ALI) records, the format for ALI records, the procedures for modifying 9-1-1 database information, and how 9-1-1 service will be provided to their end-user customers). It is the policy of ACSEC that the highest level of 9-1-1 emergency service continue to be provided notwithstanding the new competitive telecommunications environment. Therefore, any agreement by a regional planning commission with a service provider to change or to extend 9-1-1 service arrangements for a fixed period must be made contingent upon final approval of a regional plan amendment. For emergency communication districts requesting 9-1-1 funds in accordance with established rules and procedures for 9-1-1 service arrangements, the extent to which the guidelines below are satisfied may be considered in allocating equalization surcharges.

(c)

Guidelines.

(1)

Changes or extensions of 9-1-1 service arrangements must include the following:

(A)

The service provider making the proposal to the regional planning commission or emergency communications district verifies in writing, as part of the proposed agreement, that:

(i)

Reasonable notice of the proposal (i.e., at least ten days before a joint planning meeting) has been provided to the current service provider (if a change in service providers is involved) and to other potentially affected service providers. The service provider also verifies that at least one joint planning meeting occurred with at least ten days notice to all affected service providers that they may participate in the joint planning meeting.

(ii)

As a result of the joint planning meeting either each technical issue, or objection by other service providers has fully been resolved or an impartial statement of each unresolved issue or objection has been provided. (A joint planning meeting is open to evaluate all alternatives and is not limited to a discussion of one service provider's proposal.)

(iii)

An inventory of each affected exchange, central office, and tandem has been provided to all affected service providers involved.

(iv)

An itemization of all costs under the proposal and an itemized comparison with all costs under current rates (e.g., itemized list and comparison of all charges for each level of service, for all database service, etc.).

(v)

Any and all changes in E9-1-1 or 9-1-1 service features (i.e., all additional service features or reductions in service features that may result from the proposal) must be clearly specified. The service provider must also explain the justifications for any and all changes and why those changes do not degrade the level of 9-1-1 service and are consistent with providing the highest level of 9-1-1 service to all customers.

(vi)

The service provider takes full responsibility to professionally and timely coordinate all 9-1-1 service changes and modifications with all service providers and private switch providers involved in the geographic area, and that any necessary new or modified interconnection agreements relating to 9-1-1 service will be approved by the Public Utility Commission of Texas before the effective date of the proposed agreement and as necessary thereafter.

(vii)

The proposal includes a statement of work to be performed that includes:

(I)

an implementation schedule;

(II)

diagrams of all proposed changes;

(III)

how testing will occur and be coordinated;

(IV)

how interfaces with other service providers will be accomplished and coordinated;

(V)

an explanation of everything necessary for implementation;

(VI)

a schedule of everything necessary for database service implementation, including Emergency Service Number (ESNs) assignments and Master Street Address Guide (MSAG) revisions and distribution to other service providers; and

(VII)

an explanation of any potential Customer Premises Equipment (CPE) impacts.

(viii)

The proposal provides for service providers that are wireless carriers to be able to pass ANI and Pseudo ANI or that on request any modifications necessary to pass ANI and Pseudo ANI by the Federal Communications Commission's eighteen month deadline in 47 C.F.R §20.18(d) will not require additional rates or charges to any PSAP, 9-1-1 entity, or any wireless carrier.

(ix)

The proposal provides for and enables long-term number portability or that any modifications necessary for long-term number portability will not require additional rates or charges to any PSAP or 9-1-1 entity.

(x)

The proposal provides that there will be no additional costs to any PSAP or 9-1-1 entity for any modifications necessary during the period of the agreement because of Number Plan Area (NPA) splits and/or existing tandem or other network limitations.

(xi)

The proposal provides that there will be no additional costs to any PSAP or 9-1-1 entity to maintain the current level of E9-1-1 service, except as specifically set forth in an itemized list that is part of the proposed agreement.

(xii)

No further agreement by the regional planning commission is necessary to implement the proposal (e.g., the service provider and not the regional planning commission is responsible for any and all coordination with other parties or service providers that may be necessary to implement the proposal).

(xiii)

A most favored nation provision (i.e. a provision that requires the best price provided to any other entity in Texas for comparable service) is included in the agreement and the service provider will automatically reduce the rates and charges in the agreement if comparable service is offered in Texas at a lower rate or charge by that service provider to any other PSAP or 9-1-1 entity.

(xiv)

The service provider will comply with all ACSEC and Public Utility Commission of Texas rules or regulations relating to 9-1-1 service.

(B)

The regional planning commission requesting the plan amendment verifies in writing, as part of the proposed plan amendment, that:

(i)

Competitive procurement procedures were used or an explanation of the applicability of an exception to competitive procurement requirements.

(ii)

All neighboring or adjacent 9-1-1 entities that could potentially be affected by the requested plan amendment have been provided a copy of the plan amendment either before or concurrently with the filing of the plan amendment with the ACSEC.

(2)

Emergency communication districts requesting 9-1-1 funds in accordance with established rules and procedures for 9-1-1 service arrangements shall ensure that any changes or extensions of service arrangements meet or exceed the guidelines for regional planning commissions in this section.

(3)

Annual budgeted costs associated with 9-1-1 service arrangements shall be monitored by the ACSEC staff for consistency with this section. Such costs that are determined by the ACSEC staff to not be consistent with this section shall be reviewed by the commission.

§251.6.Guidelines for Strategic Plans, Amendments, and Equalization Surcharge Allocation .

(a)-(e)

(No change.)

(f)

Funding Parameters. The Commission will look favorably on plan amendments for tandem and/or database service arrangements and ancillary equipment that will improve the effectiveness and reliability of 9-1-1 call delivery systems. This will include the following when the equipment is for 9-1-1 call delivery: surge protection devices, uninterrupted power source (UPS), power backup, voice recorders, paging systems for 9-1-1 call delivery, security devices, and other backup communication services.

(1)-(2)

(No change.)

(g)-(h)

(No change.)

This agency hereby certifies that the proposal has been reviewed by legal counsel and found to be within the agency's legal authority to adopt.

Issued in Austin, Texas, on December 27, 1996.

TRD-9618661

James D. Goerke

Executive Director

Advisory Commission on State Emergency Communications

Earliest possible date of adoption: February 7, 1997

For further information, please call: (512) 305-6911